TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EvolutionX

    Score8.2 out of 10
    N/AEvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A

    IBM Targetprocess

    Score8.5 out of 10
    N/AIBM Targetprocess is a Strategic Portfolio Management (SPM) SaaS that connects strategy, funding, and execution. It helps enterprises prioritize work, dynamically allocate resources, and continuously adapt plans. With real-time visibility and financial insights, organizations can deliver faster, clearer business outcomes.N/A
    Pricing
    EvolutionXIBM Targetprocess
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EvolutionXIBM Targetprocess
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsThe cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.—
    More Pricing Information
    Community Pulse
    EvolutionXIBM Targetprocess
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Apptio an IBM Company
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    17 Answers
    92%
    Would buy again
    49 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    94%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    90%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    86%
    Implementation went as expected
    38 Answers
    Features
    EvolutionXIBM Targetprocess
    Online Storefront
    Comparison of Online Storefront features of EvolutionX and IBM Targetprocess
    Feature
    EvolutionX
    7.4
    19 Ratings
    5% below category average
    IBM Targetprocess
    -
    Ratings
    Product catalog & listings8.219 Ratings00 Ratings
    Product management7.419 Ratings00 Ratings
    Bulk product upload7.118 Ratings00 Ratings
    Branding7.418 Ratings00 Ratings
    Mobile storefront7.117 Ratings00 Ratings
    Product variations7.118 Ratings00 Ratings
    Website integration7.816 Ratings00 Ratings
    Visual customization7.418 Ratings00 Ratings
    CMS7.114 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of EvolutionX and IBM Targetprocess
    Feature
    EvolutionX
    6.8
    17 Ratings
    12% below category average
    IBM Targetprocess
    -
    Ratings
    Abandoned cart recovery7.016 Ratings00 Ratings
    Checkout user experience6.717 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of EvolutionX and IBM Targetprocess
    Feature
    EvolutionX
    8.3
    15 Ratings
    1% below category average
    IBM Targetprocess
    -
    Ratings
    eCommerce security8.315 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of EvolutionX and IBM Targetprocess
    Feature
    EvolutionX
    6.9
    18 Ratings
    11% below category average
    IBM Targetprocess
    -
    Ratings
    Promotions & discounts7.017 Ratings00 Ratings
    Personalized recommendations6.216 Ratings00 Ratings
    SEO7.517 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of EvolutionX and IBM Targetprocess
    Feature
    EvolutionX
    7.3
    17 Ratings
    10% below category average
    IBM Targetprocess
    -
    Ratings
    Multi-site management8.610 Ratings00 Ratings
    Order processing7.417 Ratings00 Ratings
    Inventory management6.714 Ratings00 Ratings
    Shipping6.015 Ratings00 Ratings
    Custom functionality7.917 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of EvolutionX and IBM Targetprocess
    Feature
    EvolutionX
    -
    Ratings
    IBM Targetprocess
    6.8
    41 Ratings
    9% below category average
    Task Management00 Ratings7.040 Ratings
    Resource Management00 Ratings7.638 Ratings
    Gantt Charts00 Ratings6.929 Ratings
    Scheduling00 Ratings6.532 Ratings
    Support for Agile Methodology00 Ratings8.141 Ratings
    Support for Waterfall Methodology00 Ratings5.236 Ratings
    Document Management00 Ratings7.329 Ratings
    Email integration00 Ratings7.430 Ratings
    Mobile Access00 Ratings7.122 Ratings
    Timesheet Tracking00 Ratings7.826 Ratings
    Change request and Case Management00 Ratings6.126 Ratings
    Budget and Expense Management00 Ratings7.028 Ratings
    Search00 Ratings5.137 Ratings
    Visual planning tools00 Ratings6.438 Ratings
    Agile Development
    Comparison of Agile Development features of EvolutionX and IBM Targetprocess
    Feature
    EvolutionX
    -
    Ratings
    IBM Targetprocess
    6.4
    42 Ratings
    18% below category average
    DevOps Tool Integrations00 Ratings7.534 Ratings
    Code Review00 Ratings6.724 Ratings
    Code Collaboration00 Ratings6.823 Ratings
    Velocity Calculation00 Ratings5.235 Ratings
    Dependencies and Blockers00 Ratings5.741 Ratings
    Best Alternatives
    EvolutionXIBM Targetprocess
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    monday dev
    Score9.2 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EvolutionXIBM Targetprocess
    Likelihood to Recommend
    8.2
    (19 ratings)
    8.6
    (49 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    8.2
    (2 ratings)
    6.3
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.2
    (2 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EvolutionXIBM Targetprocess
    Likelihood to Recommend
    ECI Software Solutions
    EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
    Incentivized
    Read full review
    Apptio an IBM Company
    Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Very easy to onboard products
    • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
    • It's easy to run promotions / sales with just a few clicks
    • SEO options with ready to grab site map
    Incentivized
    Read full review
    Apptio an IBM Company
    • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
    • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
    • Automation: Their automation capabilities have saved us a lot of time.
    • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
    • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
    • Their user guide is well built and extremely helpful.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
    • The option for drop downs for different colors / sizes / etc. could be nice
    • The ability to export pricing where you can see the cost too would be nice
    Incentivized
    Read full review
    Apptio an IBM Company
    • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
    • dashboards with large datasets can cause performance lags or timeouts
    • Introduce more flexible, template-based RBAC configurations.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    It is a good platform with good customizable features for our customers.
    Incentivized
    Read full review
    Apptio an IBM Company
    Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
    Incentivized
    Read full review
    Apptio an IBM Company
    Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    I havnt come across an issue like this since we’ve started using it.
    Incentivized
    Read full review
    Apptio an IBM Company
    Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
    Incentivized
    Read full review
    Performance
    ECI Software Solutions
    Havnt seen any slowdowns.
    Incentivized
    Read full review
    Apptio an IBM Company
    Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
    Incentivized
    Read full review
    Apptio an IBM Company
    TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
    The team also releases new versions frequently with new features but with no knock-ons to currently working features.
    Incentivized
    Read full review
    In-Person Training
    ECI Software Solutions
    In-person training was not an option for us.
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Online Training
    ECI Software Solutions
    Hard to remember specifics, but I think it was executed at a level where we were satisfied.
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Implementation Rating
    ECI Software Solutions
    This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
    Incentivized
    Read full review
    Apptio an IBM Company
    You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have
    Incentivized
    Read full review
    Apptio an IBM Company
    I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
    in order to track all the details from a certain project in just a few minutes.
    Incentivized
    Read full review
    Scalability
    ECI Software Solutions
    10/10 is a hard rating for me to give, but I have been impressed with the scalability
    Incentivized
    Read full review
    Apptio an IBM Company
    We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
    • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
    • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
    Incentivized
    Read full review
    Apptio an IBM Company
    • No direct positive business ROI has caused executive leadership to play down use of the tool
    • We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.
    Incentivized
    Read full review
    ScreenShots

    EvolutionX Screenshots

    Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools

    IBM Targetprocess Screenshots

    Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategyScreenshot of Workforce ManagementScreenshot of Work