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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Exclaimer

    Score8.8 out of 10
    N/AExclaimer is a provider of email signature solutions, operating with the goal of empowering businesses to u

    $0.90

    per month (billed annually) per user

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    ExclaimerZimbra
    Editions & Modules
    Starter
    $0.90
    per month (billed annually) per user
    Standard
    $1.45
    per month (billed annually) per user
    Pro
    $1.75
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ExclaimerZimbra
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLicensing is based on the number of active mailboxes Exclaimer adds email signatures to. Subscriptions are on a monthly or annual basis. Volume and charitable discounts are available. Minimum number of users is 10 per month.—
    More Pricing Information
    Community Pulse
    ExclaimerZimbra
    Considered Both Products
    Exclaimer
    No answer on this topic
    Synacor
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    275 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    262 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    275 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    231 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    243 Answers
    No answers on this topic
    Features
    ExclaimerZimbra
    Project Management
    Comparison of Project Management features of Exclaimer and Zimbra by Synacor
    Feature
    Exclaimer
    -
    Ratings
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Task Management00 Ratings9.86 Ratings
    Gantt Charts00 Ratings8.13 Ratings
    Scheduling00 Ratings9.85 Ratings
    Workflow Automation00 Ratings7.23 Ratings
    Mobile Access00 Ratings9.76 Ratings
    Search00 Ratings9.86 Ratings
    Visual planning tools00 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of Exclaimer and Zimbra by Synacor
    Feature
    Exclaimer
    -
    Ratings
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Chat00 Ratings7.07 Ratings
    Notifications00 Ratings5.18 Ratings
    Discussions00 Ratings2.07 Ratings
    Surveys00 Ratings7.72 Ratings
    Internal knowledgebase00 Ratings7.73 Ratings
    Integrates with GoToMeeting00 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Exclaimer and Zimbra by Synacor
    Feature
    Exclaimer
    -
    Ratings
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Versioning00 Ratings5.19 Ratings
    Video files00 Ratings1.29 Ratings
    Audio files00 Ratings1.29 Ratings
    Document collaboration00 Ratings5.19 Ratings
    Access control00 Ratings8.75 Ratings
    Advanced security features00 Ratings9.76 Ratings
    Integrates with Google Drive00 Ratings6.62 Ratings
    Device sync00 Ratings6.64 Ratings
    Best Alternatives
    ExclaimerZimbra
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExclaimerZimbra
    Likelihood to Recommend
    8.9
    (288 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    9.0
    (17 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (67 ratings)
    7.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (19 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.8
    (7 ratings)
    8.0
    (1 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ExclaimerZimbra
    Likelihood to Recommend
    Exclaimer
    Exclaimer is highly beneficial for larger companies that have a range of business units and requirements around the look and feel of signatures. Smaller organisations are unlikely to need the same degree of customisation, so the requirement is diminished. Particularly as there is something of a cost premium and another platform to manage.
    Incentivized
    Read full review
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
    Read full review
    Pros
    Exclaimer
    • Allows for easily customizing the templates for the signatures.
    • Allows uploading custom logos or banners to be applied in the different signatures
    • Allows assigning specific signatures to groups of users
    • Connects easily with all Google Suite email accounts within the organization
    Incentivized
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    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Cons
    Exclaimer
    • A complete tutorial could be added to avoid common pitfalls (such as when to use 0 and when to use auto).
    • The email add-in seems quite clunky when getting going.
    • There is no way to self-serve user-specific changes (such as toggling on/off certain extras, such as direct dials, extensions, and job titles).
    Incentivized
    Read full review
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
    Read full review
    Likelihood to Renew
    Exclaimer
    We are very happy with exclaimer it runs 99.9% of the time without any issues. It also very easy to use and maintain and the design team are happy to use it as its so user friendly. When compared to how much time we used to spend updating banners exclaimer saves us hours. This more than justifies the cost and when it comes to renew we wont be thinking twice about doing so
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Usability
    Exclaimer
    In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)
    Incentivized
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    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
    Read full review
    Reliability and Availability
    Exclaimer
    Never had any issues with availability during our outages.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Performance
    Exclaimer
    I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Support Rating
    Exclaimer
    I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Implementation Rating
    Exclaimer
    Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.
    Incentivized
    Read full review
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
    Read full review
    Alternatives Considered
    Exclaimer
    Exclaimer blows the doors off compared to Letsignit. Exclaimer is a little more expensive, but you get what you pay for. What you get is a much better user interface, real analytics instead of one crappy report you have to manually sort, and a much more robust campaign area. With Letsignit I was constantly getting messages that they were experiencing one problem or another, leading to service outages that impacted our users. Gotta love it when the CEO calls because he can't find his email signature. I've had no service interruptions with Exclaim and no email "excuses." That's the sort of thing that makes you lose confidence in a supplier quickly. Oh, and no communication/bills in French. I lived near the Canadian border, I get it, but you have customer databases, communicate appropriately.
    Incentivized
    Read full review
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Contract Terms and Pricing Model
    Exclaimer
    Everything runs smoothly between us
    Incentivized
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    Synacor
    No answers on this topic
    Scalability
    Exclaimer
    you can easily design more than one signature and spit it among the organisation
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Professional Services
    Exclaimer
    We used the Design Template service; this was a very pleasant experience and the design team we in constant communication with us to ensure the templates were designed exactly to our remit.
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Return on Investment
    Exclaimer
    • Uniform feel for all emails sent by the organisation.
    • Meets regulatory Compliance.
    • Ability to send out the right phone numbers for the right departments.
    • It is easy to onboard new staff with the correct details from day 1 (no setup is needed from the new starter).
    Incentivized
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    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
    Read full review
    ScreenShots

    Exclaimer Screenshots

    Screenshot of how Exclaimer helps amplify every email with optimized email signatures for the whole organization.Screenshot of the Social Feeds feature. This can display the three latest social posts in an email signature, to strengthen connections and communities.Screenshot of where Exclaimer gives users the ability to automate and schedule signature updates. This helps to guarantee consistent, branded signatures on every email – even from mobile devices and Macs.Screenshot of the Exclaimer Cloud Outlook Add-in, which allows users to choose their email signature as they compose a message.Screenshot of where users can assign signatures to teams, departments, or entire organizations. This interface lets users tailor messages for specific recipients, fostering engagement through personalized approaches.

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot