TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Expensify

    Score9 out of 10
    N/AExpensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

    $5

    per month per user

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
    Pricing
    ExpensifyJive
    Editions & Modules
    Collect
    $5
    per month per user
    Control
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ExpensifyJive
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ExpensifyJive
    Considered Both Products
    Expensify
    No answer on this topic
    Aurea
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    224 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    183 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    222 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    121 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    123 Answers
    No answers on this topic
    Features
    ExpensifyJive
    Expense Management
    Comparison of Expense Management features of Expensify and Jive
    Feature
    Expensify
    9.6
    170 Ratings
    15% above category average
    Jive
    -
    Ratings
    Employee Expense Reporting9.8170 Ratings00 Ratings
    Corporate Card Reconciliation9.474 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Expensify and Jive
    Feature
    Expensify
    9.4
    158 Ratings
    16% above category average
    Jive
    -
    Ratings
    Customizable Approval Policies9.4109 Ratings00 Ratings
    Financial Document Management9.4114 Ratings00 Ratings
    Payment Status Tracking9.8130 Ratings00 Ratings
    Payment Audit Trail9.8101 Ratings00 Ratings
    Duplicate Bill Detection9.3130 Ratings00 Ratings
    Advanced OCR9.0108 Ratings00 Ratings
    Electronic Funds Transfer9.491 Ratings00 Ratings
    Best Alternatives
    ExpensifyJive
    Small Businesses
    Brex
    Score9 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExpensifyJive
    Likelihood to Recommend
    9.6
    (264 ratings)
    9.1
    (37 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    6.6
    (17 ratings)
    Usability
    9.6
    (165 ratings)
    6.1
    (4 ratings)
    Availability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.5
    (44 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    3.0
    (1 ratings)
    User Testimonials
    ExpensifyJive
    Likelihood to Recommend
    Expensify
    I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
    Incentivized
    Read full review
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Pros
    Expensify
    • Easy to access online portal whether using a mobile device or desktop app
    • Receipts can be uploaded in a breeze and automatically categorized
    • Expense Reports are submitted monthly on autopilot
    • Expenses for gas is calculated on the app by entering the starting/ending destinations.
    Incentivized
    Read full review
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Cons
    Expensify
    • I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
    • It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
    • Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!
    Incentivized
    Read full review
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Likelihood to Renew
    Expensify
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Incentivized
    Read full review
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Usability
    Expensify
    My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)
    Read full review
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Reliability and Availability
    Expensify
    No answers on this topic
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Performance
    Expensify
    No answers on this topic
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Support Rating
    Expensify
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Incentivized
    Read full review
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Online Training
    Expensify
    No answers on this topic
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Implementation Rating
    Expensify
    The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
    Read full review
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Alternatives Considered
    Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step
    Incentivized
    Read full review
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Return on Investment
    Expensify
    • We went from paying credit card fees with no approval process to a no fees and complex approval processes.
    • I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
    Incentivized
    Read full review
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    ScreenShots

    Expensify Screenshots

    Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.