Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$0
per month
Upside Business Travel
Score 9.3 out of 10
N/A
Upside Business Travel is a technology based travel management application from the company of the same name headquartered in Washington, D.C.
Upside Business Travel is, for sure, more natural to use. Expensify is a great tool, but most of the time, it takes me a while to figure out how to import an expensive. The user interface on Upside Business Travel is a whole lot clearer and easier to use. Expensify has all …
Expensify has been incredibly useful to me for many years. Considering I am using the free version, it's hard to find a better value! If your company does not have a good expense-capturing system, Expensify will save you hours on submitting reports. You can take a picture and toss the paper receipts right at the point of sale without worrying about losing them during your travels. If you have a small business, you can use it to track and organize regular expenses to make billable expenses and end-of-year taxes a whole lot easier.
I've used other big name solutions before, but Upside's customer service is really what puts them head and shoulders above the rest. I don't worry about getting someone who has no idea what they're doing when I call Upside - whoever I get is going to be able to answer my questions and get my issues sorted out. That's a huge help
Customer Support. Our business travel changes in real-time. Sometimes we have to make multiple changes to our travel in one day. The Upside Support team is always there to change the travel, especially when my travelers do not have the time to step away from work to get on the phone with airlines, hotels, and rental car agencies.
Travel Tools. From the web site to the phone app, the Upside tools are very easy to use and are very extensive with functionality.
Prepay for travel. Prepaying for travel simplifies the booking process and eliminates the need for corporate cards.
Make it easier to submit multiple receipts/files in one expense
Often times I get a warning that the value of a receipt doesn't match what I manually I inputted. So making Smart scanner a little smarter, essentially.
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
The support from Upside Business Travel is absolutely amazing. Immediately after you book a flight, you get an email from your representative. You can contact them at any time and get them to help you with anything you need or answer any questions. I have used the support before to get an earlier check-in, change flights, and add a night to my stay.
Concur was a great product as well but Expensify offers the ability to quickly upload expenses and submit reports just the same. There is no free version with Concur, so for a small business that's interested in keeping costs down I would highly recommend Expensify.
I was not a part of the change process, but I am quite happy using Upside over Concur. We were charged just to speak with an agent, and there wasn't an option to communicate online. I love having the chat option with Upside. I do miss the ability to put travel plans on hold to allow colleagues the opportunity to review it before I book, but the pros of Upside far outweigh the cons.
Our organization no longer spends countless hours per month orchestrating the consolidation of data (MS Excel, typically) into our general ledger.
Our accounting department is no longer tasked with making sure the correct individuals have approved submitted reports.
Our accountants have a much easier time coding the reports that have been submitted by users. For the most part, we rely on users to code their submissions to the correct accounts.
