Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Figma
Score 8.9 out of 10
N/A
Figma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.
$15
per month per editor
SmartDraw
Score 8.3 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$131.40
per year (for a single user on an individual plan)
Microsoft Visio
Score 7.7 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
per month per user
Pricing
FigmaSmartDrawMicrosoft Visio
Editions & Modules
Professional
$144
per year
Organization
$540
per year
Starter
Free
Team
$119.40
per year per user (3 minimum)
Individual
$131.40
per year single user
Enterprise
Contact Sales
Visio Plan 1
$5.00
per month per user
Visio Plan 2
$15.00
per month per user
Visio Standard 2024
$309.99
one-time fee On-premises diagramming solution, licensed for one PC
Visio Professional 2024
$579.99
one-time fee On-premises diagramming solution, licensed for one PC
Offerings
Pricing Offerings
FigmaSmartDrawMicrosoft Visio
Free Trial
NoYesNo
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FigmaSmartDrawMicrosoft Visio
Considered Multiple Products
Figma
Chose Figma
Figma has a cleaner overall feel and design with a greater ability to create something as close to the final product as possible, while also being able to easily export and share with all necessary stakeholders. The detail and accuracy a designer is able to apply through Figma …
SmartDraw
Chose SmartDraw
I have used draw.io & MS Visio. I noticed SmartDraw offer more templates than draw.io. Additionally, its more affordable and can access across platforms. In general, SmartDraw provides what we need.
Chose SmartDraw
We really like the features of smart draw and the unique library of objects.
Microsoft Visio
Chose Microsoft Visio
Visio is kind of in a class by itself (or Microsoft wouldn't have purchased the company way back in the 2000s) There have been a couple of competitors, but they really don't have the same functionality as Visio. I picked the upper and lower limit competitors Samrtdraw and Auto…
Chose Microsoft Visio
SmartDraw was a program that I used at a prior company before we migrated to Visio. It was not nearly as intuitive to use, and even though it is advertised to be able to offer easy import and export to Visio, when I would export it to a Visio file format and share it with a …
Chose Microsoft Visio
Microsoft Visio is familiar, drawings look better, easier to integrate with office
Chose Microsoft Visio
Microsoft Visio defaults to more professional looking diagrams and has a simpler UX/UI, however it lacks hugely on the collaboration and engineering design templates side of things.
Chose Microsoft Visio
MS visio has the advantange of having variety stencils across all the OEM, I create the visual reprenstation of exact network design
Chose Microsoft Visio
Visio is easier to use however a smart draw is a wonderful tool with some unique libraries. Visio, however, is a little easier to license, install and manage.
Chose Microsoft Visio
Microsoft Visio and Miro are both diagramming and visual collaboration tools, but they have some differences in terms of their capabilities and intended uses.One main difference between the two is the range of diagram types that they support. Microsoft Visio is primarily …
Chose Microsoft Visio
Being a seasoned Microsoft user, Visio is easy to learn and catch onto because it's similar to other MS apps that we're all so familiar with already. This makes it easy when you have to create highly complex and detailed work that would be a struggle on another platform.
Best Alternatives
FigmaSmartDrawMicrosoft Visio
Small Businesses
OmniGraffle
OmniGraffle
Score 9.7 out of 10
OmniGraffle
OmniGraffle
Score 9.7 out of 10
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Medium-sized Companies
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
OmniGraffle
OmniGraffle
Score 9.7 out of 10
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
FigmaSmartDrawMicrosoft Visio
Likelihood to Recommend
8.9
(206 ratings)
2.8
(14 ratings)
8.5
(71 ratings)
Likelihood to Renew
10.0
(7 ratings)
-
(0 ratings)
10.0
(2 ratings)
Usability
8.1
(40 ratings)
-
(0 ratings)
8.0
(6 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
5.1
(17 ratings)
8.4
(2 ratings)
7.3
(14 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
6.4
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
6.4
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
8.2
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
FigmaSmartDrawMicrosoft Visio
Likelihood to Recommend
Figma
I would recommend if you need to start from scratch a product UI or any customer journey that you need to implement that requires designing and visualizing different steps to complete a process. I would recommend that any design/UI/UX team brainstorm and make proposals that they can compare and discuss in a visual way.
Read full review
SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Read full review
Microsoft
Visio is by far and away the best tool that I have used to do Value Stream Mapping sessions with the warehouse I support. It has all of the shapes needed built in to be able to represent all areas of the processes. I also like how you are able to make the drawing as big as needed and when printing it out of Visio you have the ability to use the necessary paper size. The biggest complaint that I have with the software if how it can be cumbersome for non-Visio users (that is, people without a license in the orgnaization) to interact with the Visio Map. We normally have to dedicate one Visio SME to be able to make the changes that Process SME's find since they do not have access to the software.
Read full review
Pros
Figma
  • Figma allows us to create universal content. This means that if multiple designers want to re-use a piece of content, and if everyone's content should be dynamically updated from time to time, we can easily accomplish this by turning design elements into a universal instance. Then, if an update is needed, we can push the change out to all assets at once. It's very efficient and ensures we're all updating content accordingly.
  • Figma also allows us to set parameters for the company's brand guide and share them across various designers. This way, we can easily pull from approved brand fonts, colors, and more, which allows our assets to remain unified across multiple touchpoints.
  • Figma also allowed us to create and install our own plugin, which we use to export every slide we have in a frame at one time, versus the default export feature, which limits you to one slice at a time. This is particularly useful for us when we're working on email templates, since we tend to have a ton of slices in any given series.
Read full review
SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
Read full review
Microsoft
  • Microsoft Visio is excellent for organizing thought processes related to our more complex research.
  • The diagrams created with Microsoft Visio are ideal for graphically displaying the internal organization of work and research groups through flow diagrams.
  • Microsoft Visio is a great tool for managing our students' activities by creating flowcharts that help us graphically visualize the steps of their group work.
Read full review
Cons
Figma
  • It will be great if Figma will consider having the Pages where interactions can be stitched together among the Pages and not just one page with so many Frames to create the stand-alone clickable prototype that can be used to simulate the intended UX
  • Bring back the Inspect Mode tab right on the right-side panel of the main workspace instead of hiding behind the Dev Mode.
  • Figma Slides feature could be improved quite a bit more in order to be easier to assemble slides into a presentation deck and having pre-built templates for slides can be useful too.
Read full review
SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
Read full review
Microsoft
  • When navigating through swim lanes, the user must be careful between switching from the point to the connection features as it can be difficult to remember which mode you’re in.
  • When drawing “decision points,” it can be difficult to type words like “yes” or “no” between the connection lines.
  • The exporting options aren’t ideal. They are hard to create in PDF format.
Read full review
Likelihood to Renew
Figma
Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
Read full review
SmartDraw Software
No answers on this topic
Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
Read full review
Usability
Figma
There's a bit of a learning curve, but generally I think it's both more powerful and intuitive that other UX design tools. Most of what I need to do as a designer can be done in this platform, from basic wireframes to creating a design system, to creating pixel perfect designs, to prototyping to dev handoff.
Read full review
SmartDraw Software
I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
Read full review
Microsoft
I have always struggled with some basics, such as connection points, object alignment, font consistency, arranging layers and their order (bring forward, send backward), and managing overlap. I usually need to create an initial rough draft and then do a separate cleanup pass to bring the diagram up to my quality standards. If I skip that step, the result generally does not look very good. And once a diagram becomes busy or the file gets large, Visio has been unstable for me in the past, including occasional crashes that caused non-recoverable edits.
Read full review
Reliability and Availability
Figma
The only regret I have is, its not available when there is no internet
Read full review
SmartDraw Software
No answers on this topic
Microsoft
No answers on this topic
Performance
Figma
I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
Read full review
SmartDraw Software
No answers on this topic
Microsoft
No answers on this topic
Support Rating
Figma
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
Read full review
SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Read full review
Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
Read full review
In-Person Training
Figma
In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
Read full review
SmartDraw Software
No answers on this topic
Microsoft
No answers on this topic
Online Training
Figma
Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
Read full review
SmartDraw Software
No answers on this topic
Microsoft
No answers on this topic
Alternatives Considered
Figma
Miro is more user-friendly than Figma, but is less robust in terms of web prototyping and graphic design. While Figma isn't made to be used as a design tool, our team has taken to using it as such because it's richer in functions and personalizations compared to Miro and Figma.
Read full review
SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Read full review
Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
Read full review
Scalability
Figma
I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
Read full review
SmartDraw Software
No answers on this topic
Microsoft
No answers on this topic
Return on Investment
Figma
  • Allows us to get funding for further phases of the project (which is uncountable)
  • Well, it lets us show off when needed due to well suited UI-oriented character
  • Easily approachable by anyone (browser use)
  • User friendly interface
  • More advanced cooperation requires some of the users to have a license
Read full review
SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
Read full review
Microsoft
  • Reduces the amount of time I need to create process flow diagrams. In the past I would use Powerpoint or Word which required a lot more effort and time and never looked as good. Visio just takes that headache away.
  • Only negative is that I personally believe it should always have been part and parcel of the Office suite, thus giving more users the opportunity to use it rather than specifically having to justify its separate purchase within our organisation. Different now with Office 365 of course!
Read full review
ScreenShots

SmartDraw Screenshots

Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.