Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Figma
Score 8.9 out of 10
N/A
Figma, headquartered in San Francisco, offers their collaborative design and prototyping application to support digital product and UI development.
$15
per month per editor
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
FigmaZoom Workplace
Editions & Modules
Professional
$144
per year
Organization
$540
per year
Starter
Free
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
FigmaZoom Workplace
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
FigmaZoom Workplace
Considered Both Products
Figma

No answer on this topic

Zoom Workplace
Chose Zoom Workplace
Google Meet compared to Zoom has fewer functions, no whiteboard, no Q&A section, no possibility to grant screen sharing permission to other tools. But instead of it, Google Meet delivered together with other G-Suite products and tools so it has deeper integration possibilities …
Features
FigmaZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.4
1003 Ratings
1% above category average
High quality audio00 Ratings8.7995 Ratings
High quality video00 Ratings8.8995 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.6
1003 Ratings
2% above category average
Desktop sharing00 Ratings9.31002 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.6
1009 Ratings
3% above category average
Calendar integration00 Ratings8.8921 Ratings
Meeting initiation00 Ratings9.0983 Ratings
Record meetings / events00 Ratings9.1958 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.4
872 Ratings
3% above category average
Live chat00 Ratings9.0854 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.8
862 Ratings
12% above category average
User authentication00 Ratings8.8756 Ratings
Participant roles & permissions00 Ratings8.6827 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
7.9
235 Ratings
5% below category average
Hosted PBX00 Ratings7.9113 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.6139 Ratings
Directory of employee names00 Ratings8.2218 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.0
264 Ratings
5% below category average
Answering rules00 Ratings8.4192 Ratings
Call recording00 Ratings8.6241 Ratings
Call park00 Ratings7.6149 Ratings
Call screening00 Ratings7.8167 Ratings
Message alerts00 Ratings8.0210 Ratings
Business SMS/External Messaging00 Ratings8.0134 Ratings
Voicemail Transcription00 Ratings7.6184 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.7
292 Ratings
1% above category average
Mobile app for iOS00 Ratings8.6258 Ratings
Mobile app for Android00 Ratings8.8178 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Figma
-
Ratings
Zoom Workplace
8.5
249 Ratings
3% above category average
Centralized communications management00 Ratings8.7200 Ratings
Team messaging00 Ratings8.6216 Ratings
Team document sharing00 Ratings8.4193 Ratings
Call and meeting analytics00 Ratings8.4202 Ratings
Best Alternatives
FigmaZoom Workplace
Small Businesses
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FigmaZoom Workplace
Likelihood to Recommend
8.9
(205 ratings)
8.8
(1019 ratings)
Likelihood to Renew
10.0
(7 ratings)
7.7
(25 ratings)
Usability
8.1
(40 ratings)
8.8
(45 ratings)
Availability
5.5
(1 ratings)
9.1
(2 ratings)
Performance
8.2
(1 ratings)
9.0
(3 ratings)
Support Rating
5.1
(17 ratings)
6.1
(46 ratings)
In-Person Training
9.1
(1 ratings)
9.1
(1 ratings)
Online Training
6.4
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
6.3
(11 ratings)
Configurability
6.4
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
7.3
(1 ratings)
8.0
(13 ratings)
Ease of integration
6.4
(1 ratings)
7.3
(2 ratings)
Product Scalability
7.3
(1 ratings)
9.7
(3 ratings)
Professional Services
8.2
(1 ratings)
9.2
(8 ratings)
Vendor post-sale
7.3
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
7.3
(1 ratings)
7.3
(2 ratings)
User Testimonials
FigmaZoom Workplace
Likelihood to Recommend
Figma
I would recommend if you need to start from scratch a product UI or any customer journey that you need to implement that requires designing and visualizing different steps to complete a process. I would recommend that any design/UI/UX team brainstorm and make proposals that they can compare and discuss in a visual way.
Read full review
Zoom
Zoom Workplace is ideal for any business looking for a communication/collaboration solution. This is more so for businesses with a hybrid workforce. It makes holding virtual meetings and collaboration sessions easy, and teams can participate seamlessly thanks to features such as Zoom Whiteboard, Zoom Teams chat, and Zoom Phone, among others. In a nutshell, Zoom Workplace makes teamwork and productivity easy.
Read full review
Pros
Figma
  • Figma allows us to create universal content. This means that if multiple designers want to re-use a piece of content, and if everyone's content should be dynamically updated from time to time, we can easily accomplish this by turning design elements into a universal instance. Then, if an update is needed, we can push the change out to all assets at once. It's very efficient and ensures we're all updating content accordingly.
  • Figma also allows us to set parameters for the company's brand guide and share them across various designers. This way, we can easily pull from approved brand fonts, colors, and more, which allows our assets to remain unified across multiple touchpoints.
  • Figma also allowed us to create and install our own plugin, which we use to export every slide we have in a frame at one time, versus the default export feature, which limits you to one slice at a time. This is particularly useful for us when we're working on email templates, since we tend to have a ton of slices in any given series.
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Figma
  • It will be great if Figma will consider having the Pages where interactions can be stitched together among the Pages and not just one page with so many Frames to create the stand-alone clickable prototype that can be used to simulate the intended UX
  • Bring back the Inspect Mode tab right on the right-side panel of the main workspace instead of hiding behind the Dev Mode.
  • Figma Slides feature could be improved quite a bit more in order to be easier to assemble slides into a presentation deck and having pre-built templates for slides can be useful too.
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
Read full review
Likelihood to Renew
Figma
Figma is a pretty cool tool in many areas. My team almost uses it on daily basis, such as, brainstorming on product/design topics, discussing prototypes created by designers. We even use it for retrospectives, which is super convenient and naturally keeps records of what the team discusses every month. Furthermore, I do see the potential of the product - currently we mainly use it for design topics, but it seems it is also a good fit for tech diagrams, which we probably will explore further in the future.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Figma
There's a bit of a learning curve, but generally I think it's both more powerful and intuitive that other UX design tools. Most of what I need to do as a designer can be done in this platform, from basic wireframes to creating a design system, to creating pixel perfect designs, to prototyping to dev handoff.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Figma
The only regret I have is, its not available when there is no internet
Read full review
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Figma
I think its great, As there are many other software or systems which can be integrated with it as plugins or API's
Read full review
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Figma
I haven't used their support lately but in the past, they had a chat that I used often. They often responded in a few hours and were able to give a satisfactory solution. I would imagine it's less personal now but the community has expanded drastically so there are more resources out there to self serve with a bit of Google magic.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
In-Person Training
Figma
In-person training has its own benefits - 1. It helps in resolving queries then and there during the training. 2. I find classroom or in-person training more interactive. 3. Classroom or in-person training could be more practical in nature where participants can have an hands on experience with tools and clarify their doubts with the trainer.
Read full review
Zoom
No answers on this topic
Online Training
Figma
Online training has its own merits and demerits - 1. Sometimes we may face issues with connectivity or the training content 2. The way training is being delivered becomes very important because not everyone is comfortable taking online training and learning by themselves. 3. With the advancement of technology online training has become popular but there is a segment of people who still prefer class-room training over online one.
Read full review
Zoom
No answers on this topic
Implementation Rating
Figma
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Figma
Miro is more user-friendly than Figma, but is less robust in terms of web prototyping and graphic design. While Figma isn't made to be used as a design tool, our team has taken to using it as such because it's richer in functions and personalizations compared to Miro and Figma.
Read full review
Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
Read full review
Contract Terms and Pricing Model
Figma
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Figma
I think this is great and as I mentioned at ADP we use Figma extensively whether by designers, researchers or content writers
Read full review
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Figma
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Figma
  • Allows us to get funding for further phases of the project (which is uncountable)
  • Well, it lets us show off when needed due to well suited UI-oriented character
  • Easily approachable by anyone (browser use)
  • User friendly interface
  • More advanced cooperation requires some of the users to have a license
Read full review
Zoom
  • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
  • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
  • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
  • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.