What users are saying about
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Top Rated
292 Ratings
19 Ratings
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Score 6.1 out of 100

Webex Calling

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Top Rated
292 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • FreeConferenceCall.com ranks higher in 1 feature set: Cloud PBX
  • Webex Calling ranks higher in 3 feature sets: Call Management, VoIP system collaboration, Mobile apps

Cloud PBX

8.7

FreeConferenceCall.com

87%
8.4

Webex Calling

84%
FreeConferenceCall.com ranks higher in 3/5 features

Hosted PBX

9.0
90%
3 Ratings
8.3
83%
106 Ratings

Multi-level Interactive Voice Response (IVR)

10.0
100%
2 Ratings
8.4
84%
111 Ratings

User templates

7.5
75%
2 Ratings
8.2
82%
115 Ratings

Call reports

8.5
85%
8 Ratings
8.3
83%
127 Ratings

Directory of employee names

N/A
0 Ratings
8.8
88%
131 Ratings

Call Management

8.1

FreeConferenceCall.com

81%
8.6

Webex Calling

86%
Webex Calling ranks higher in 4/5 features

Answering rules

8.0
80%
1 Rating
8.6
86%
128 Ratings

Call recording

8.7
87%
8 Ratings
8.6
86%
124 Ratings

Call park

8.0
80%
2 Ratings
8.6
86%
121 Ratings

Call screening

8.0
80%
3 Ratings
8.6
86%
117 Ratings

Message alerts

8.0
80%
4 Ratings
8.5
85%
132 Ratings

VoIP system collaboration

7.0

FreeConferenceCall.com

70%
8.9

Webex Calling

89%
Webex Calling ranks higher in 4/4 features

Video conferencing

5.3
53%
6 Ratings
9.0
90%
139 Ratings

Audio conferencing

6.1
61%
10 Ratings
9.1
91%
145 Ratings

Video screen sharing

8.3
83%
5 Ratings
8.8
88%
139 Ratings

Instant messaging

8.2
82%
3 Ratings
8.9
89%
134 Ratings

Mobile apps

8.4

FreeConferenceCall.com

84%
8.6

Webex Calling

86%
Webex Calling ranks higher in 2/2 features

Mobile app for iOS

8.4
84%
2 Ratings
8.5
85%
124 Ratings

Mobile app for Android

8.4
84%
2 Ratings
8.6
86%
115 Ratings

Attribute Ratings

  • FreeConferenceCall.com is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Webex Calling is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

5.8

FreeConferenceCall.com

58%
12 Ratings
8.3

Webex Calling

83%
152 Ratings

Likelihood to Renew

10.0

FreeConferenceCall.com

100%
1 Rating
9.6

Webex Calling

96%
2 Ratings

Usability

10.0

FreeConferenceCall.com

100%
1 Rating
9.6

Webex Calling

96%
3 Ratings

Support Rating

9.5

FreeConferenceCall.com

95%
6 Ratings
9.2

Webex Calling

92%
4 Ratings

Implementation Rating

10.0

FreeConferenceCall.com

100%
2 Ratings

Webex Calling

N/A
0 Ratings

Likelihood to Recommend

FreeConferenceCall.com

FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
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Cisco

I thought Webex Calling was an appropriate tool for any virtual conversations that needed to be had, especially during the pandemic when everything shifted to the virtual space. Webex Calling is what enabled us to continue running workshops with client groups when we couldn't be in a physical location.
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Pros

FreeConferenceCall.com

  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
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Cisco

  • Integrations with Webex Teams and Meetings.
  • Access to an enterprise landline from anywhere.
  • Webex customer service and support are excellent, allowing you to fully rely on Cisco for complete product details and specifications.
  • Establishing connections between internal and external clients globally
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Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
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Cisco

  • Webex Calling is that it helps me engage with my audience on a deeper level, with security and lovely features, with quality video and audio, without interruptions, collaboration is efficient, and easy with this software. It offers me high-level online meetings, it has been a great help for me to collaborate, increase my productivity and get closer in a new and easy way to colleagues, co-workers, and clients.
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Pricing Details

FreeConferenceCall.com

Starting Price

$4 per month

Editions & Modules

FreeConferenceCall.com editions and modules pricing
EditionModules
Suggested Amount$41
Average Amount$8.212
Market Rate$153
Pay what you canCustomized4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

Webex Calling

Starting Price

$17 per month per user

Editions & Modules

Webex Calling editions and modules pricing
EditionModules
Basic Plan$0.001
Call Plan$17.002
Call + Meet Plan$25.003
Enterprise PlanContact Sales4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing Info

Likelihood to Renew

FreeConferenceCall.com

It is so user friendly.
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Cisco

because have been using it and its easy to configure and manage
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Usability

FreeConferenceCall.com

I am and have been extremely pleased with my use of this product.
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Cisco

It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
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Support Rating

FreeConferenceCall.com

I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
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Cisco

I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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Implementation Rating

FreeConferenceCall.com

It's a no brainer!
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Cisco

No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
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Cisco

Webex Calling provides additional features and a greater ease of access compared to Microsoft Teams. Though teams is free, the capacity to host larger meetings with professional noise/background cancellation was not present. Webex Calling has a sense of notoriety as well, showing that there was an investment into a solid meeting platform for our customers.
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Return on Investment

FreeConferenceCall.com

  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
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Cisco

  • I don't make decisions on ROI, but Webex Calling is used quite widely in the organization.
  • The ease of calling definitely makes it easy to coordinate across teams and geographies.
  • Good performance in low bandwidth situations means that employees with lower bandwidths don't necessarily need to upgrade internet speeds to have video calling.
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