What users are saying about
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Top Rated
1721 Ratings
16 Ratings
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Score 8.1 out of 100

Webex Meetings

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Top Rated
1721 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Webex Meetings

Webex Meetings is great for most situations that I find myself in where I need to have a meeting. It's much easier to start a Webex meeting than it is to get everyone together in a room somewhere. Plus, the platform can allow for communication before and after a meeting.
Chris Puyear | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
9.0
Webex Meetings
Hosted PBX
FreeConferenceCall.com
9.7
Webex Meetings
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
Webex Meetings
User templates
FreeConferenceCall.com
7.5
Webex Meetings
Call reports
FreeConferenceCall.com
8.7
Webex Meetings

Call Management

FreeConferenceCall.com
8.3
Webex Meetings
Answering rules
FreeConferenceCall.com
8.0
Webex Meetings
Call recording
FreeConferenceCall.com
9.3
Webex Meetings
Call park
FreeConferenceCall.com
8.0
Webex Meetings
Call screening
FreeConferenceCall.com
8.0
Webex Meetings
Message alerts
FreeConferenceCall.com
8.0
Webex Meetings

VoIP system collaboration

FreeConferenceCall.com
8.8
Webex Meetings
Video conferencing
FreeConferenceCall.com
8.5
Webex Meetings
Audio conferencing
FreeConferenceCall.com
9.5
Webex Meetings
Video screen sharing
FreeConferenceCall.com
8.7
Webex Meetings
Instant messaging
FreeConferenceCall.com
8.5
Webex Meetings

Mobile apps

FreeConferenceCall.com
10.0
Webex Meetings
Mobile app for iOS
FreeConferenceCall.com
10.0
Webex Meetings
Mobile app for Android
FreeConferenceCall.com
10.0
Webex Meetings

Performance & Compatibility of Online Events Software

FreeConferenceCall.com
Webex Meetings
8.1
High quality audio
FreeConferenceCall.com
Webex Meetings
8.6
High quality video
FreeConferenceCall.com
Webex Meetings
8.4
Low bandwidth requirements
FreeConferenceCall.com
Webex Meetings
7.4
Mobile support
FreeConferenceCall.com
Webex Meetings
8.1

Screen Sharing

FreeConferenceCall.com
Webex Meetings
8.5
Desktop sharing
FreeConferenceCall.com
Webex Meetings
8.8
Whiteboards
FreeConferenceCall.com
Webex Meetings
8.2

Online Meetings / Events

FreeConferenceCall.com
Webex Meetings
8.4
Calendar integration
FreeConferenceCall.com
Webex Meetings
8.5
Meeting initiation
FreeConferenceCall.com
Webex Meetings
8.5
Integrates with social media
FreeConferenceCall.com
Webex Meetings
7.6
Record meetings / events
FreeConferenceCall.com
Webex Meetings
8.7
Slideshows
FreeConferenceCall.com
Webex Meetings
8.6

Online Events Collaboration

FreeConferenceCall.com
Webex Meetings
8.4
Live chat
FreeConferenceCall.com
Webex Meetings
8.4
Audience polling
FreeConferenceCall.com
Webex Meetings
8.4
Q&A
FreeConferenceCall.com
Webex Meetings
8.4

Online Events Security

FreeConferenceCall.com
Webex Meetings
8.4
User authentication
FreeConferenceCall.com
Webex Meetings
8.5
Participant roles & permissions
FreeConferenceCall.com
Webex Meetings
8.6
Confidential attendee list
FreeConferenceCall.com
Webex Meetings
8.2

Pros

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Webex Meetings

  • It is very easy and reliable to record meetings for review later. You can store the recorded meeting in the cloud and share the recording with stake holders later.
  • Private chat with meeting attendees is a great feature that we use very frequently. It allows us to conduct sessions with minimal disruption.
  • Works great across devices. You can join a meeting from a computer, MacBook or a phone very easily.
  • Very good audio and video quality. It looks and sounds great even in bandwidth constricted environments.
Anonymous | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Anonymous | TrustRadius Reviewer

Webex Meetings

  • WebEx desktop applications seems heavy and it is being stuck in between.
  • It consume a lot of bandwidth as compared to other screen sharing apps[.]
  • It will be good if we can join WebEx via link only, need to not download app of plug-in[.]
Anonymous | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 35 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 64 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 324 answers
Webex is a stable platform, at the moment we do not have any complaint about it, however, we would love to get a fresh look that slowly would make us think we are not actually using a technology to communicate with others but think we are closer to stay face to face with our people.
Anonymous | TrustRadius Reviewer

Performance

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.6
Based on 302 answers
Webex directly integrates to Outlook, your mobile phone calendar too (via outlook remote connectivity), and allows joining meetings from the Webex app on your phone. [It's] a little clunky to join complex [Webex] meetings from a mobile phone but feel that feature set is new and will be made easier as time goes on. [It's] gotten better the last 1-2 years already.it has single [sign-on] options for enterprise networking and works great for [at-home] and [in-office] situations. I highly recommend Webex for customers who use any cisco equipment as it works best with such implementations.
Anonymous | TrustRadius Reviewer

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.1
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.3
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Webex Meetings

Cisco Webex Meetings integrates seamlessly with the Cisco conferencing devices we already had in our physical office meeting rooms and conference rooms, letting us easily support meetings with a mix of physically colocated participants and remotely located participants. It is easy to use, and provides great voice and video quality when the network bandwidth and latency allows.
Anonymous | TrustRadius Reviewer

Scalability

FreeConferenceCall.com

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 297 answers
When it comes to serving everyone, we must ensure that everyone has equal access to our services. Our meetings are scheduled using Webex Meetings. Each user can create their versions of these. It has allowed us to connect with users who would otherwise be out of touch with technology.
Aurpa Fiza | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • It was free so cost was good.
  • Lacks features we needed.
  • We now prefer Zoom which has apps, features and more we need.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • With the way of Improving the Business, Webex Meeting App is considered one of the important tool, So it is used to communicate with the Clients to improve the Business.
  • On the Industry Side, Webex has some Poll Features and Participant restrictions, So which has enhanced the ITES industry to showcase discussions largely forgetting the needs of the clients and addressing them accordingly.
  • Webex Meeting Tool has generated a Positive impact on the IT business.
Anonymous | TrustRadius Reviewer

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. none
  3. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
8.0
Webex Meetings
8.6

Likelihood to Renew

FreeConferenceCall.com
10.0
Webex Meetings
7.6

Usability

FreeConferenceCall.com
10.0
Webex Meetings
9.0

Reliability and Availability

FreeConferenceCall.com
Webex Meetings
9.0

Performance

FreeConferenceCall.com
Webex Meetings
8.6

Support Rating

FreeConferenceCall.com
9.5
Webex Meetings
8.1

In-Person Training

FreeConferenceCall.com
Webex Meetings
6.4

Online Training

FreeConferenceCall.com
Webex Meetings
7.8

Implementation Rating

FreeConferenceCall.com
10.0
Webex Meetings
9.3

Scalability

FreeConferenceCall.com
Webex Meetings
8.9

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