Frontline HCM (Aesop Online) vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Frontline HCM (Aesop Online)
Score 8.0 out of 10
N/A
N/AN/A
OnPay
Score 8.1 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$40
per month
Pricing
Frontline HCM (Aesop Online)OnPay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Frontline HCM (Aesop Online)OnPay
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $40 + $6 per employee each month.
More Pricing Information
Features
Frontline HCM (Aesop Online)OnPay
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Frontline HCM (Aesop Online)
7.0
5 Ratings
11% below category average
OnPay
-
Ratings
Employee demographic data6.02 Ratings00 Ratings
Employment history5.01 Ratings00 Ratings
Job profiles and administration6.53 Ratings00 Ratings
Organization and location management8.52 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)9.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Frontline HCM (Aesop Online)
9.5
5 Ratings
16% above category average
OnPay
-
Ratings
Approval workflow8.95 Ratings00 Ratings
Balance details10.05 Ratings00 Ratings
Annual carry-forward and encashment9.63 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Frontline HCM (Aesop Online)
6.9
3 Ratings
16% below category average
OnPay
-
Ratings
Update personal information7.01 Ratings00 Ratings
View company policy documentation6.22 Ratings00 Ratings
View job history7.52 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Frontline HCM (Aesop Online)
8.0
4 Ratings
5% above category average
OnPay
-
Ratings
Report builder7.23 Ratings00 Ratings
Pre-built reports8.84 Ratings00 Ratings
Ability to combine HR data with external data7.92 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Frontline HCM (Aesop Online)
8.0
1 Ratings
0% below category average
OnPay
-
Ratings
New hire portal7.01 Ratings00 Ratings
Manager tracking tools9.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Frontline HCM (Aesop Online)
7.0
1 Ratings
13% below category average
OnPay
-
Ratings
Performance plans7.01 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Frontline HCM (Aesop Online)
10.0
1 Ratings
24% above category average
OnPay
-
Ratings
Candidate search10.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Frontline HCM (Aesop Online)
-
Ratings
OnPay
8.6
45 Ratings
6% above category average
Pay calculation00 Ratings7.542 Ratings
Benefit plan administration00 Ratings6.813 Ratings
Direct deposit files00 Ratings9.540 Ratings
Salary revision and increment management00 Ratings9.931 Ratings
Reimbursement management00 Ratings9.119 Ratings
Best Alternatives
Frontline HCM (Aesop Online)OnPay
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Frontline HCM (Aesop Online)OnPay
Likelihood to Recommend
8.2
(16 ratings)
7.8
(45 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.1
(2 ratings)
Usability
9.0
(3 ratings)
9.1
(15 ratings)
Availability
8.0
(1 ratings)
9.1
(1 ratings)
Performance
10.0
(1 ratings)
9.1
(1 ratings)
Support Rating
9.0
(5 ratings)
9.1
(15 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
9.1
(2 ratings)
Configurability
8.0
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
7.0
(1 ratings)
9.1
(1 ratings)
Product Scalability
10.0
(1 ratings)
9.1
(1 ratings)
Vendor post-sale
9.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Frontline HCM (Aesop Online)OnPay
Likelihood to Recommend
Frontline Education
Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
Read full review
OnPay
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
Read full review
Pros
Frontline Education
  • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
  • Works on different digital devices including phones, tablets, and computers.
  • Easily track your balances by looking at your account history.
  • Delete requests you have already submitted.
Read full review
OnPay
  • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
  • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
  • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
  • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
Read full review
Cons
Frontline Education
  • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
  • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
  • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
Read full review
OnPay
  • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
  • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
  • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
Read full review
Likelihood to Renew
Frontline Education
Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
Read full review
OnPay
Service has been fantastic. We will continue to use OnPay and continue to recommend it to other businesses.
Read full review
Usability
Frontline Education
While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
Read full review
OnPay
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
Read full review
Reliability and Availability
Frontline Education
There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
Read full review
OnPay
OnPay immediately responds to any of my inquiries.
Read full review
Performance
Frontline Education
No issues reported by end users of slow or not loading pages.
Read full review
OnPay
No complaints on OnPay's integration with Xero.
Read full review
Support Rating
Frontline Education
Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
Read full review
OnPay
OnPay is very quick and somewhat thorough on providing support to questions we have had, particularly in respond to letters received from the IRS where we needed clarification (and piece-of-mind) that we were paying the proper state and federal taxes and that they were being calculated correctly. However, some of this feedback would not have been needed if OnPay were to send a summary email, perhaps quarterly, summarizing the payments that have been made. While it is possible to find out this information of the website, it is sometimes hard to navigate to the correct location if you are not conversant with tax language and know exactly what you are looking for and where to find it.
Read full review
In-Person Training
Frontline Education
Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
Read full review
OnPay
No answers on this topic
Implementation Rating
Frontline Education
Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
Read full review
OnPay
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Read full review
Alternatives Considered
Frontline Education
Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
Read full review
OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
Read full review
Scalability
Frontline Education
Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
Read full review
OnPay
OnPay works.
Read full review
Return on Investment
Frontline Education
  • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
Read full review
OnPay
  • Cut our payroll fees by more than half of what was being paid to CPA firm
  • Save time in dealing with CPA firm for payroll returns and filing
  • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
Read full review
ScreenShots

OnPay Screenshots

Screenshot of Full-service payrollScreenshot of Multiple pay rates and schedulesScreenshot of Employee self-onboarding and org charts are built-inScreenshot of e-signable offer lettersScreenshot of Calendars, where PTO is managed and approvedScreenshot of Centralized finances, viewed with over 20 reports for analyzing employment-related expenses