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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GitHub

    Score9.2 out of 10
    N/AGitHub is a platform that hosts public and private code and provides software development and collaboration tools. Features include version control, issue tracking, code review, team management, syntax highlighting, etc. Personal plans ($0-50), Organizational plans ($0-200), and Enterprise plans are available.

    $4

    per month per user

    Khoros Social Media Management

    Score6.6 out of 10
    Enterprise companies (1,001+ employees)
    Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social ImpactN/A
    Pricing
    GitHubKhoros Social Media Management
    Editions & Modules
    Team
    $40
    per year per user
    Enterprise
    $210
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    GitHubKhoros Social Media Management
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    GitHubKhoros Social Media Management
    Considered Both Products
    GitHub
    No answer on this topic
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    47 Answers
    88%
    Would buy again
    107 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    90%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    90%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    38 Answers
    88%
    Lived up to sales and marketing promises
    52 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    42 Answers
    83%
    Implementation went as expected
    55 Answers
    Features
    GitHubKhoros Social Media Management
    Version Control Software Features
    Comparison of Version Control Software Features features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    9.4
    10 Ratings
    7% above category average
    Khoros Social Media Management
    -
    Ratings
    Branching and Merging9.710 Ratings00 Ratings
    Version History9.710 Ratings00 Ratings
    Version Control Collaboration Tools9.89 Ratings00 Ratings
    Pull Requests9.710 Ratings00 Ratings
    Code Review Tools8.89 Ratings00 Ratings
    Project Access Control9.210 Ratings00 Ratings
    Automated Testing Integration8.810 Ratings00 Ratings
    Issue Tracking Integration8.910 Ratings00 Ratings
    Branch Protection9.89 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    -
    Ratings
    Khoros Social Media Management
    6.9
    123 Ratings
    10% below category average
    Boolean keyword searches00 Ratings7.296 Ratings
    Filtering out noise/spam00 Ratings6.5105 Ratings
    Sentiment analysis00 Ratings7.194 Ratings
    Broad channel coverage00 Ratings6.9116 Ratings
    Publishing
    Comparison of Publishing features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    -
    Ratings
    Khoros Social Media Management
    8.2
    153 Ratings
    1% above category average
    Content planning and scheduling00 Ratings8.8151 Ratings
    Audience targeting00 Ratings8.0116 Ratings
    Content optimization00 Ratings9.010 Ratings
    Workflow management00 Ratings7.1136 Ratings
    Engagement
    Comparison of Engagement features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    -
    Ratings
    Khoros Social Media Management
    7.5
    118 Ratings
    8% below category average
    Automated routing and prioritization00 Ratings6.996 Ratings
    Customer interaction histories00 Ratings6.7108 Ratings
    Bulk actions00 Ratings9.199 Ratings
    Marketing
    Comparison of Marketing features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    -
    Ratings
    Khoros Social Media Management
    6.7
    108 Ratings
    14% below category average
    Lead generation00 Ratings6.252 Ratings
    Content marketing00 Ratings6.491 Ratings
    Paid media management00 Ratings7.12 Ratings
    Campaigns and promotions00 Ratings7.195 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    -
    Ratings
    Khoros Social Media Management
    7.0
    152 Ratings
    17% below category average
    Twitter00 Ratings7.9143 Ratings
    Facebook00 Ratings6.2148 Ratings
    LinkedIn00 Ratings6.0109 Ratings
    Google+00 Ratings9.018 Ratings
    Instagram00 Ratings7.3137 Ratings
    Pinterest00 Ratings5.450 Ratings
    YouTube00 Ratings7.333 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    -
    Ratings
    Khoros Social Media Management
    7.0
    136 Ratings
    10% below category average
    Campaign success analytics00 Ratings6.9126 Ratings
    Real-time tracking00 Ratings7.5125 Ratings
    Competitor analysis00 Ratings6.581 Ratings
    Account management
    Comparison of Account management features of GitHub and Khoros Social Media Management
    Feature
    GitHub
    -
    Ratings
    Khoros Social Media Management
    6.5
    141 Ratings
    20% below category average
    Role-based user permissions & privileges00 Ratings7.2137 Ratings
    Mobile access00 Ratings5.8116 Ratings
    Best Alternatives
    GitHubKhoros Social Media Management
    Small Businesses
    Git
    Score10 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Git
    Score10 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Perforce P4
    Score7.6 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GitHubKhoros Social Media Management
    Likelihood to Recommend
    9.9
    (131 ratings)
    7.8
    (189 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (34 ratings)
    Usability
    9.4
    (10 ratings)
    8.5
    (29 ratings)
    Availability
    -
    (0 ratings)
    9.7
    (11 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (8 ratings)
    Support Rating
    8.8
    (26 ratings)
    7.7
    (31 ratings)
    In-Person Training
    -
    (0 ratings)
    8.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (24 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (127 ratings)
    User Testimonials
    GitHubKhoros Social Media Management
    Likelihood to Recommend
    GitHub
    GitHub is an easy to go tool when it comes to Version Controlling, CI/CD workflows, Integration with third party softwares. It's effective for any level of CI/CD implementation you would like to. Also the the cost of product is also very competitive and affordable. As of now GitHub lacks capabilities when it comes to detailed project management in comparison to tools like Jira, but overall its value for money.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    While I cannot say any scenarios where Khoros wouldn't be useful (when it comes to social media moderation), I can say it is very well suited for clients who have time constraints on their work. With the speed Khoros can pull in new content, we see issues for the client almost immediately.
    Incentivized
    Read full review
    Pros
    GitHub
    • Version control: GitHub provides a powerful and flexible Git-based version control system that allows teams to track changes to their code over time, collaborate on code with others, and maintain a history of their work.
    • Code review: GitHub's pull request system enables teams to review code changes, discuss suggestions and merge changes in a central location. This makes it easier to catch bugs and ensure that code quality remains high.
    • Collaboration: GitHub provides a variety of collaboration tools to help teams work together effectively, including issue tracking, project management, and wikis.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • Reporting is great - easy to create bespoke dashboards for multiple ways to view the data and trends in platform
    • Onboarding and training - a good repository of knowledge articles for users to access on most aspects of the platform for self-learning
    • The user-friendly and intuitive interface allows any user to quickly assimilate how to use the platform.
    Incentivized
    Read full review
    Cons
    GitHub
    • Not an easy tool for beginners. Prior command-line experience is expected to get started with GitHub efficiently.
    • Unlike other source control platforms GitHub is a little confusing. With no proper GUI tool its hard to understand the source code version/history.
    • Working with larger files can be tricky. For file sizes above 100MB, GitHub expects the developer to use different commands (lfs).
    • While using the web version of GitHub, it has some restrictions on the number of files that can be uploaded at once. Recommended action is to use the command-line utility to add and push files into the repository.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • Look and feel of the interface could use a refresh as it's not very exciting to use
    • Improve analytics features and accuracy
    • Facilitate bulk actions
    • Better alerts/visibility of collaborative actions and assigned tasks
    • Clearer communication around new feature releases and announcements
    Read full review
    Likelihood to Renew
    GitHub
    GitHub's ease of use and continued investment into the Developer Experience have made it the de facto tool for our engineers to manage software changes. With new features that continue to come out, we have been able to consolidate several other SaaS solutions and reduce the number of tools required for each engineer to perform their job responsibilities.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    There is no product like Khoros. Our company lives and dies by the analytics, and to date, we have not seen a more comprehensive analytics structure for any social media management tool. Khoros support is also fantastic, responding and resolving any and all questions, ideas, or complaints, usually in 24 hours.
    Read full review
    Usability
    GitHub
    GitHub is a clean and modern interface. The underlying integrations make it smooth to couple tasks, projects, pull requests and other business functions together. The insights and reporting is really strong and is getting better with every release. GitHub's PR tooling is strong for being web based, i do believe a better code editor would rival having to pull merge conflicts into local IDE.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    Khoros Marketing is very user-friendly and easy to navigate. The calendar visibility is the view I use most so I can see all posts going out on all of our channels. It allows us to time posts in a proper cadence so we don't overlap with other pressing content.
    Incentivized
    Read full review
    Reliability and Availability
    GitHub
    No answers on this topic
    Khoros (Formerly Spredfast + Lithium)
    • We still experience a bit of downtime and slowness here but things have drastically improved in the last year with their feature updates and reconfigured hosting.
    Read full review
    Performance
    GitHub
    No answers on this topic
    Khoros (Formerly Spredfast + Lithium)
    Khoros has greatly improved the performance of its SaaS products in the last 5 years. Their applications, including Conversations, Intelligence, and Experiences, all load quickly with real-time data. This performance is critical to provide meaningful, social customer support, and marketing. The performance maintains integrity even when you deploy powerful integrations like Salesforce Customer Relationship Manager.
    Read full review
    Support Rating
    GitHub
    There are a ton of resources and tutorials for GitHub online. The sheer number of people who use GitHub ensures that someone has the exact answer you are looking for. The docs on GitHub itself are very thorough as well. You will often find an official doc along with the hundreds of independent tutorials that answers your question, which is unusual for most online services.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    Overall, support does a great job and is timely in their responses and efforts. We have had to contact support many times due to the Capture app. Some tickets have remained open for months, while others get resolved quickly. I understand this is not always up to support and they often have to wait for their engineering team to fix issues that we identified, but it's difficult to deal with issues that are affecting our workflow, especially for extended amounts of time.
    Incentivized
    Read full review
    In-Person Training
    GitHub
    No answers on this topic
    Khoros (Formerly Spredfast + Lithium)
    • As a very early customer, we did not undergo formal training but worked closely with the team to get the system set up to do what we wanted. However, online training resources are now available with many blog posts / video lessons and tutorials.
    Read full review
    Online Training
    GitHub
    No answers on this topic
    Khoros (Formerly Spredfast + Lithium)
    it is important to note that my perspective is not necessarily common - I'm a geek/nerd/poweruser in general, so I found the online resources to be more than adequate (and often very aesthetically pleasing, too). That said, a less "geeky" person might struggle a bit.
    Read full review
    Implementation Rating
    GitHub
    No answers on this topic
    Khoros (Formerly Spredfast + Lithium)
    The implementation team from Khoros were great - they worked hard to understand our somewhat complex organization, and were with us all the way through face to face meetings, user training, and technical training. We had a clearly defined account manager and implementation manager, who worked really effectively together and with us.
    Incentivized
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    Alternatives Considered
    GitHub
    While I don't have very much experience with these 2 solutions, they're two of the most popular alternatives to GitHub. Bitbucket is from Atlassian, which may make sense for a team that is already using other Atlassian tools like Jira, Confluence, and Trello, as their integration will likely be much tighter. Gitlab on the other hand has a reputation as a very capable GitHub replacement with some features that are not available on GitHub like firewall tools.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    At the time of purchase, Khoros met a specific technical need that other vendors couldn't provide for us. Now, however, Sprout Social has this same capability, and Khoros is massively inferior to it on everything but price and some minor UX issues. At this point Khoros seems to be lagging badly behind most competing products
    Read full review
    Scalability
    GitHub
    No answers on this topic
    Khoros (Formerly Spredfast + Lithium)
    Again, I am a fairly new employee to The Social Lights (I've only been here for 11 months) and I am also fairly new to the workforce (I've only just graduated from the University of Minnesota Twin Cities) so it's hard for me to talk too much about the scalability of businesses; however, I feel like this would help
    Read full review
    Return on Investment
    GitHub
    • Team collaboration significantly improved as everything is clearly logged and maintained.
    • Maintaining a good overview of items will be delivered wrt the roadmap for example.
    • Knowledge management and tracking. Over time a lot of tickets, issues and comments are logged. GitHub is a great asset to go back and review why x was y.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • Negatively impacted relationship with Khoros as they're notoriously difficult to engage with or able to produce viable results from our feedback.
    • Negatively impacted KPI reporting, as metrics were inaccurate for six months.
    • Negatively impacted resource management, as there've been so many restrictions with this platform that simple, day-to-day tasks take so much longer.
    Incentivized
    Read full review
    ScreenShots

    Khoros Social Media Management Screenshots

    Screenshot of the channel performance dashboard, for monitoring different metrics and comparing the performance of posts by content type and labels to optimize for the audience.Screenshot of the cross-channel dashboard. It provides a holistic view of paid and organic campaigns, allowing teams to compare performance and optimize for engagement and reach with campaigns.Screenshot of the cross-channel dashboard. Users can compare the performance of posts across channels, ensuring that time and resources are allocated effectively to reach the target audience.Screenshot of the calendar view. This presents all scheduled posts by assignee, channel, and tags so that nothing is missed and content is delivered on time.Screenshot of approval paths in Khoros. Get sign-off and feedback across teams for paid and organic posts to reduce brand risk.