GlobalMeet Collaboration (discontinued) vs. GoTo Meeting

GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.

Incentivized

It enhance the overall coordination and synergy among team members, fostering a conducive environment for in-depth project requirement deliberations. The versatility of this communication tool empowers us to engage in interactive discussions, share insights, and align our strategies cohesively, thereby contributing significantly to the success and efficiency of our project management endeavors.

• Easy to use system for business conference calls
• Recording feature useful to playback information from the meeting
• Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.

Incentivized

• Goto meeting delivers high-quality audio and video, which ensures clear communication even in virtual environments.
• The mobile app allows users to join meetings on the go, ensuring flexibility for participants who may not always be at their desktop computers.
• virtual backgrounds and appearance settings are useful.

Incentivized

• There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
• There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
• In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.

• You have to download an app that doesn't work well in order to blur the speakers and hosts background. I tried the third party app a few times, but its terrible.
• I think the Customer service is ok
• In my opinion, if you don't have the latest updates to your computer, it won't run properly.
• Sometimes the host video doesn't appear.

Incentivized

GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.

Incentivized

While we have found GoTo Meeting to be very useful and a part of our normal way of doing business, there are alternatives that are more cost-effective. For example, Microsoft Teams is available as part of our M365 subscription. This will require us to complete a cost analysis to determine which product makes more sense for us to move forward with.

Incentivized

I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.

Incentivized

For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once

Incentivized

As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

GlobalMeet was easy to get set up with the company and starting to use.

Incentivized

Not really, it is very simple to install and get started.

Incentivized

I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).

Incentivized

Zoom is definitely GoTo Meeting's biggest competitor in terms of similar features and overall functionality. I have read about security issues with Zoom in the past, but haven't seen GoTo Meeting make any headlines regarding security. That might be something to consider for larger organizations

Incentivized

This product seems to be able to handle the growing amount of work within our company without any problems.

Incentivized

• The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
• GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
• Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
• Attentively support system that responds fast to queries and this saves time for us.

Incentivized

• Positive: Staying close to client and making sure they have the best customer service.
• Positive: Creating higher client conversion rates by being present on calls.
• Negative: When technical issues occur on GoTo Meeting the client is left wondering how professional we are.

Incentivized