Likelihood to Recommend Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Read full review Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content. However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Read full review Pros Registering a domain - I've found their site to be the easiest to navigate Website builder - their website builder is user friendly Email hosting - easy to set up and use, wether in an email app or online email. Wordpress hosting - I have multiple wordpress sites I use under one account Their customer service is always very helpful and easy to contact. Read full review I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc! The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc. The image library is easy to edit and manage Read full review Cons Support agents are woefully undertrained, even in knowledge of their own products. Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue. There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures. Read full review Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant. The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved. Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines. Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup. Read full review Likelihood to Renew GoDaddy is the number one player in town. They have the most competitive and best pricing on everything from domain name registration to hosting packages that are very affordable. But of course due to inflation and everything going up in price today GoDaddy has raised their rates but nothing ever comes back down.
Read full review We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Read full review Usability Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
Read full review It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Read full review Reliability and Availability They are also available. They never have any outages or anything that I've yet to experience.
Read full review Performance Like I said before they are the BEST! nothing slows them down.
Read full review Support Rating I think a lot of companies can learn from GoDaddy's support team. I have found:
Chat or phone support is almost always available. Their agents are friendly and helpful. Their agents seem to care and be knowledgeable about a wide range of issues. I rarely have to escalate my problem to get the support that I need. If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem. page V CEO (Chief Executive Officer)
Read full review Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Read full review Implementation Rating The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
Read full review Alternatives Considered We use
Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
Read full review I've used
Sitecore , Ektron,
Joomla !,
WordPress , and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Read full review Scalability Their customer service is easily reachable. Someone is always available to help you at any given time 24 hours a day. They are simply the best in the whole wide world. They have the best engineers and support team. Whatever I need they are there to help and assist along the way every time.
Read full review Professional Services Super Professional. The best.
Read full review Return on Investment GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit. Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance. Read full review Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained. Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published. Read full review ScreenShots Kentico Xperience Screenshots