What users are saying about
4 Ratings
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Score 8 out of 100
2 Ratings
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Score 6 out of 100

Likelihood to Recommend

GoFundMe Charity (formerly CrowdRise)

GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
Leslie Ornelas | TrustRadius Reviewer

OneCause

I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.
David S. Levine, CFRE | TrustRadius Reviewer

Pros

GoFundMe Charity (formerly CrowdRise)

  • Peer-to-peer fundraising
  • Fundraising pages
Nick Shoff | TrustRadius Reviewer

OneCause

  • Registration was easy
  • Credit payments were easy
David S. Levine, CFRE | TrustRadius Reviewer

Cons

GoFundMe Charity (formerly CrowdRise)

  • Need a clearer picture of your campaign status, especially around publishing (making it live).
  • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
David S. Levine, CFRE | TrustRadius Reviewer

OneCause

  • Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
  • If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.
David S. Levine, CFRE | TrustRadius Reviewer

Usability

GoFundMe Charity (formerly CrowdRise)

GoFundMe Charity (formerly CrowdRise) 9.0
Based on 1 answer
GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
Leslie Ornelas | TrustRadius Reviewer

OneCause

No score
No answers yet
No answers on this topic

Support Rating

GoFundMe Charity (formerly CrowdRise)

GoFundMe Charity (formerly CrowdRise) 5.9
Based on 5 answers
Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
Nick Shoff | TrustRadius Reviewer

OneCause

OneCause 8.0
Based on 1 answer
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

Alternatives Considered

GoFundMe Charity (formerly CrowdRise)

Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
David S. Levine, CFRE | TrustRadius Reviewer

OneCause

No answers on this topic

Return on Investment

GoFundMe Charity (formerly CrowdRise)

  • Brought in new donors from outside our solicitation area.
  • Appeals to younger audiences.
  • Great way to include client testimonials and stories.
Leslie Ornelas | TrustRadius Reviewer

OneCause

  • Positive auction outcomes
  • Negative response on tabling processes
David S. Levine, CFRE | TrustRadius Reviewer

Pricing Details

GoFundMe Charity (formerly CrowdRise)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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