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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoFundMe Charity

    Score8.7 out of 10
    N/AGoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.N/A

    Bonterra OneCause

    Score8.6 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Pricing
    GoFundMe CharityBonterra OneCause
    Editions & Modules
    Free
    1.9% + 0.30 processing fees
    per transaction
    Flex
    3% platform fees/2.2% + 0.30 transaction fees
    per transaction
    No answers on this topic
    Offerings
    Pricing Offerings
    GoFundMe CharityBonterra OneCause
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoFundMe CharityBonterra OneCause
    Considered Both Products
    GoFundMe
    No answer on this topic
    Bonterra
    Chose Bonterra OneCause
    OneCause seemed to include a lot more of the functions we were hoping to see that were specific to charitable fundraising. Ultimately we choose OneCause for the price and ease of implementing the software. For instance, MemberLeap definitely had a much higher learning curve …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    145 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    138 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    143 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    130 Answers
    Best Alternatives
    GoFundMe CharityBonterra OneCause
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    Bonterra Network for Good
    Score9.3 out of 10
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    Score9.3 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoFundMe CharityBonterra OneCause
    Likelihood to Recommend
    8.8
    (3 ratings)
    8.5
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (13 ratings)
    Usability
    9.0
    (1 ratings)
    7.8
    (137 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    6.9
    (3 ratings)
    8.4
    (136 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    GoFundMe CharityBonterra OneCause
    Likelihood to Recommend
    GoFundMe
    GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
    Incentivized
    Read full review
    Bonterra
    OneCause is great for managing online and mobile bidding, managing event registration and ticket sales, processing donations during the event, handling checkout and payment collection after the auction, and significantly reducing manual work for event staff. On the other hand, OneCause does not handle complete donor history or constituent relationships, which would be super helpful to have
    Incentivized
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    Pros
    GoFundMe
    • Peer-to-peer fundraising
    • Fundraising pages
    Incentivized
    Read full review
    Bonterra
    • The onsite staff support is amazing for troubleshooting issues.
    • They assist with our raise a paddle fundraising.
    • They assist with messaging for our attendees before and during the event.
    • They assist with Auction close out at the end of the event.
    Read full review
    Cons
    GoFundMe
    • Need a clearer picture of your campaign status, especially around publishing (making it live).
    • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
    Incentivized
    Read full review
    Bonterra
    • OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
    • OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
    • PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.
    Incentivized
    Read full review
    Likelihood to Renew
    GoFundMe
    No answers on this topic
    Bonterra
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
    Read full review
    Usability
    GoFundMe
    GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
    Incentivized
    Read full review
    Bonterra
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
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    Reliability and Availability
    GoFundMe
    No answers on this topic
    Bonterra
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
    Read full review
    Performance
    GoFundMe
    No answers on this topic
    Bonterra
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
    Read full review
    Support Rating
    GoFundMe
    Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
    Incentivized
    Read full review
    Bonterra
    Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!
    Incentivized
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    In-Person Training
    GoFundMe
    No answers on this topic
    Bonterra
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
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    Online Training
    GoFundMe
    No answers on this topic
    Bonterra
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
    Read full review
    Implementation Rating
    GoFundMe
    No answers on this topic
    Bonterra
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
    Read full review
    Alternatives Considered
    GoFundMe
    Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
    Incentivized
    Read full review
    Bonterra
    We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
    Incentivized
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    Scalability
    GoFundMe
    No answers on this topic
    Bonterra
    The product has everything I need
    Incentivized
    Read full review
    Return on Investment
    GoFundMe
    • Brought in new donors from outside our solicitation area.
    • Appeals to younger audiences.
    • Great way to include client testimonials and stories.
    Incentivized
    Read full review
    Bonterra
    • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
    • It has elevated our events with the easy check in features to keep the event smoth.
    • It has saved so much time and stress with the customer service support accessibility and knowledge.
    Incentivized
    Read full review
    ScreenShots

    Bonterra OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.