Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Goodworld
Score 9.5 out of 10
Mid-Size Companies (51-1,000 employees)
Goodworld is a social impact platform for companies and nonprofits. Users can launch, manage, and measure CSR and ESG programs with tools for purpose-driven business. The Goodworld social impact platform engages employees and customers with the causes they care about. Through donations, volunteering and impact rewards, people can take action on social justice, climate change, education, mental health and other important issues in support of over 1.7 million…
$99
per month
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
YourCause
Score 8.5 out of 10
N/A
YourCause is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs.N/A
Pricing
GoodworldJiveYourCause
Editions & Modules
Free for Nonprofits
$0
per month 2.8% platform fee + donor tips
Launch
$99
per month
Boost
$299
per month
Scale
$449
per month
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoodworldJiveYourCause
Free Trial
NoNoNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsProduct pricing varies based on company needs and employee size.
More Pricing Information
Community Pulse
GoodworldJiveYourCause
Best Alternatives
GoodworldJiveYourCause
Small Businesses
Submittable
Submittable
Score 8.8 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Submittable
Submittable
Score 8.8 out of 10
Medium-sized Companies
Submittable
Submittable
Score 8.8 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Submittable
Submittable
Score 8.8 out of 10
Enterprises

No answers on this topic

RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
GoodworldJiveYourCause
Likelihood to Recommend
9.1
(10 ratings)
9.1
(37 ratings)
8.5
(16 ratings)
Likelihood to Renew
9.1
(1 ratings)
6.6
(17 ratings)
7.8
(5 ratings)
Usability
-
(0 ratings)
6.1
(4 ratings)
6.8
(14 ratings)
Availability
-
(0 ratings)
5.0
(1 ratings)
7.5
(2 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
5.0
(2 ratings)
Support Rating
-
(0 ratings)
6.9
(2 ratings)
7.3
(14 ratings)
Online Training
-
(0 ratings)
5.0
(3 ratings)
7.1
(3 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
5.5
(14 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
7.0
(2 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
6.5
(2 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
6.5
(2 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
6.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
6.5
(2 ratings)
User Testimonials
GoodworldJiveYourCause
Likelihood to Recommend
Goodworld
As an organization, we have several different types of fundraising events. This product allows us to have individual pages or a full event page. It's pretty straightforward, even for our donor fundraisers. They can create their own individual fundraising pages to share through social media or email. Their help and support are wonderful!
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Aurea
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
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Blackbaud
It is a great solution for a company that is looking to have a one-stop shop for employee volunteering and giving. It integrates with VolunteerMatch and Workday which is very helpful as the former feeds community volunteer opportunities to our company portal, and the latter is how payroll deductions get processed
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Pros
Goodworld
  • Ease of creating a branded landing page, Day 1 we were able to set up our main donation page on our website, that looked great, was easy to copy links, and with the page or event set up, it's easy to edit and update.
  • Donor list exports, easy to filter and download
  • Payment - Gift notifications are prompt
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Aurea
  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
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Blackbaud
  • Dollars for Doers Volunteer Grant program features are very easy to use and manage.
  • Cause cards are a great incentive available through CSR connect.
  • Searching for charities to contribute dollars to is easy to navigate.
  • The Engagement Elements are very user-friendly and easy to update on the admin side. Our employees love them and how easy they are to find and click through.
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Cons
Goodworld
  • I don’t really have any dislikes. The only time I have trouble with something is creating the appropriate graphics that work across all devices, especially mobile devices. It can be a bit cumbersome.
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Aurea
  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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Blackbaud
  • Date/calendar feature is rough - it automatically puts in a year out so you have to correct that and the time zone needs to automatically populate as it's a huge list that confuses most people.
  • The search feature overall - not intuitive and clunky and usually inaccurate - needs to be fine tuned as well as broadened to include everything associated with a particular event or user - having said that they have made great improvements in this in the recent future so that's something to be grateful for.
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Likelihood to Renew
Goodworld
It's the best deal on the best suite of tools.
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Aurea
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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Blackbaud
We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
Read full review
Usability
Goodworld
No answers on this topic
Aurea
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
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Blackbaud
The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
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Reliability and Availability
Goodworld
No answers on this topic
Aurea
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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Blackbaud
It is available when needed. It can be very slow at times.
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Performance
Goodworld
No answers on this topic
Aurea
The product worked as designed. It just didn't work for our needs.
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Blackbaud
We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
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Support Rating
Goodworld
No answers on this topic
Aurea
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Blackbaud
The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
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Online Training
Goodworld
No answers on this topic
Aurea
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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Blackbaud
It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
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Implementation Rating
Goodworld
No answers on this topic
Aurea
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Blackbaud
The implementation of CSRconnect takes way, way too long. Having to take down your entire CSR site for weeks, if not months, is an issue. Issues still arise from the implementation in terms of ensuring that reports and statistics on active users are pulling properly, as well as the transfer of information from one system to another. Some of this is definitely to be expected, as transferring this much information is a challenge. However, I would hope that issues would have been resolved by now
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Alternatives Considered
Goodworld
Goodworld is by far the more superior product because it lets us be more proactive in implementing customized giving experiences, has a more powerful dashboard, and streamlines the giving process in a more modern interface. That's just the technology aspect - their team makes the experience even better!
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Aurea
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
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Blackbaud
No answers on this topic
Scalability
Goodworld
No answers on this topic
Aurea
No answers on this topic
Blackbaud
It has worked for our large company fine.
Read full review
Return on Investment
Goodworld
  • There have been no negatives.
  • It has allowed us to reach a wider audience and allow more people to easily donate.
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Aurea
  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
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Blackbaud
  • We have been able to more accurately track global volunteerism.
  • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
  • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
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ScreenShots

Goodworld Screenshots

Screenshot of Create a company profile that highlights the causes you care about.Screenshot of Track your company's overall impact as well as analyze specific giving metrics.Screenshot of Track and manage individual campaigns. Users can track information such as which employees donated, how much they donated, the organizations they donated to, company participation rates, and progress towards your goal.Screenshot of Log onto your portal to find a home page that gives you an overview of your campaigns, personal statistics, and company activity.Screenshot of Search for non-profits and campaigns based on the causes you care about.

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

YourCause Screenshots

Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.