TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Logi Symphony

    Score8.9 out of 10
    N/ALogi Symphony is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. It can be integrated into users’ existing business applications and its visualization and reporting tools can be customized.N/A
    Pricing
    Google AnalyticsLogi Symphony
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AnalyticsLogi Symphony
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AnalyticsLogi Symphony
    Considered Both Products
    Google
    No answer on this topic
    Insightsoftware, Inc
    Chose Logi Symphony
    Dundas and Sisense are very similar. Both are very powerful and flexible with an eye toward further innovation. I expect both will do well as we enter a major transition period for BI.

    Periscope Data and Dundas differ substantially and seem to have different paths forward. …
    Incentivized
    Chose Logi Symphony
    The ETL for DBI is much more easy than what I experienced when I used QlikView! The QlikView language for ETL was somehow different from anyother languages I used before, on the other side DBI ETL is workflow based, with nodes to perform joins, aggregations, filter and sorting! …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    100 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    104 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    77 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    87 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Google AnalyticsLogi Symphony
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    Logi Symphony
    -
    Ratings
    Lead Conversion Tracking8.210 Ratings00 Ratings
    Bounce Rate Measurement8.410 Ratings00 Ratings
    Device and Browser Reporting9.311 Ratings00 Ratings
    Pageview Tracking9.111 Ratings00 Ratings
    Event Tracking8.411 Ratings00 Ratings
    Reporting in real-time7.810 Ratings00 Ratings
    Referral Source Tracking8.610 Ratings00 Ratings
    Customizable Dashboards7.910 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    -
    Ratings
    Logi Symphony
    8.4
    51 Ratings
    3% above category average
    Pixel Perfect reports00 Ratings8.443 Ratings
    Customizable dashboards00 Ratings8.651 Ratings
    Report Formatting Templates00 Ratings8.139 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    -
    Ratings
    Logi Symphony
    8.1
    51 Ratings
    1% above category average
    Drill-down analysis00 Ratings7.951 Ratings
    Formatting capabilities00 Ratings8.250 Ratings
    Integration with R or other statistical packages00 Ratings7.633 Ratings
    Report sharing and collaboration00 Ratings8.645 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    -
    Ratings
    Logi Symphony
    7.9
    49 Ratings
    4% below category average
    Publish to Web00 Ratings8.442 Ratings
    Publish to PDF00 Ratings7.845 Ratings
    Report Versioning00 Ratings7.838 Ratings
    Report Delivery Scheduling00 Ratings8.337 Ratings
    Delivery to Remote Servers00 Ratings7.23 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    -
    Ratings
    Logi Symphony
    7.8
    49 Ratings
    2% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.148 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.941 Ratings
    Predictive Analytics00 Ratings7.432 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    -
    Ratings
    Logi Symphony
    8.2
    49 Ratings
    3% below category average
    Multi-User Support (named login)00 Ratings8.648 Ratings
    Role-Based Security Model00 Ratings8.045 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.246 Ratings
    Single Sign-On (SSO)00 Ratings8.25 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    -
    Ratings
    Logi Symphony
    8.2
    45 Ratings
    6% above category average
    Responsive Design for Web Access00 Ratings8.344 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.140 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Google Analytics and Logi Symphony
    Feature
    Google Analytics
    -
    Ratings
    Logi Symphony
    7.8
    7 Ratings
    1% above category average
    REST API00 Ratings8.25 Ratings
    Javascript API00 Ratings8.66 Ratings
    iFrames00 Ratings7.05 Ratings
    Themeable User Interface (UI)00 Ratings7.76 Ratings
    Customizable Platform (Open Source)00 Ratings7.52 Ratings
    Best Alternatives
    Google AnalyticsLogi Symphony
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AnalyticsLogi Symphony
    Likelihood to Recommend
    8.5
    (193 ratings)
    8.3
    (52 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    7.0
    (1 ratings)
    Usability
    7.4
    (19 ratings)
    8.0
    (6 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (42 ratings)
    8.8
    (11 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    7.3
    (1 ratings)
    Configurability
    6.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (45 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (46 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AnalyticsLogi Symphony
    Likelihood to Recommend
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    Insightsoftware, Inc
    For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.
    Incentivized
    Read full review
    Pros
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
    • Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
    • Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
    • It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
    • They are constantly improving and listens to your suggestions.
    Incentivized
    Read full review
    Cons
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Not too many cons for how we use the application. It really is easy and powerful. Very powerful.
    • Licensing is one thing that could be looked into. It is simple, but a little confusing. For example, if I get a license today, but a new release comes out tomorrow, it seems that the license doesn't work with the new release. Maybe that is by design, but it would be nice to clearly understand.
    Read full review
    Likelihood to Renew
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Usability
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    Insightsoftware, Inc
    We are still in the implementation phase, but so far we are finding it to be easy to use and learn. The eLearning courses that they have made available for free, as well as User Forums and other training videos have made even difficult concepts easier to understand.
    Read full review
    Reliability and Availability
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Performance
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Support Rating
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    Insightsoftware, Inc
    We have bi-weekly calls with our Success Manager, as well as access to support as needed. Any question that I have had, multiple people have been willing and able to jump on a call to talk me through it, or send an email with the solution
    Read full review
    Online Training
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Implementation Rating
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    Insightsoftware, Inc
    Providing that you have the client's needs well known, creating BI content using Dundas BI is a walk in the park!
    Read full review
    Alternatives Considered
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    Insightsoftware, Inc
    Per dollar spent, it offers the widest range of features of the tools that we evaluated. It offers lots of options for how to configure your environment, though they are not always intuitive to figure out. Having an ETL layer was a must have for us, as well as the ability to host to secure HIPAA compliance. It is not a replacement for ad hoc reporting, but does a great job of creating parameterized reports and dashboards that look great.
    Incentivized
    Read full review
    Scalability
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Return on Investment
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Coming from an SQL based standard delivery model, Dundas BI has provided a fantastic rate of ROI.
    • The preparation and delivery time has reduced from weeks to just a few hours.
    Incentivized
    Read full review
    ScreenShots

    Logi Symphony Screenshots

    Screenshot of Dundas BI Dashboard Sample - EducationScreenshot of Dundas BI Dashboard Sample - Sales Team PerformanceScreenshot of Dundas BI Dahsboard Sample - Sales PerformanceScreenshot of Dundas BI Dashboard Sample - InsuranceScreenshot of Dundas BI Dashboard Sample - EmbeddedScreenshot of Dundas BI Dashboard Sample - Sales and Marketing