Google Cloud Operations Suite vs. New Relic vs. Zabbix

Easy to set up in all environments. With this tool, the company is now able to measure both well-functioning data and data that needs immediate intervention. This early detection facilitates decisions about actions to correct the disorder and improve indexes. Stackdriver is now essential for the company's security and monitoring team and we plan to expand to other branches.

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New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example

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Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.

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• All the application error reporting available at a single place.
• You will get the real-time application error and alerts.
• It's really easy to use and no need to worry for the setup.

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• It gives us insights of applications, infrastructure, clouds very well.
• The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
• It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.

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• Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
• Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
• Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
• Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
• Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.

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• For searching and filtering the logs the system is slow sometimes.
• An agent needs to be installed in each VM to monitor specific metrics.
• The pricing model is confusing.

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• And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
• Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
• With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.

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• Creating an alert & its trigger can be made easier.
• More VM-based data collection counters should be introduced to have better VM monitoring.
• The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.

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The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

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It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.

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I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

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I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.

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Never observed an outage

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there are times where browser cache will cause issues that require you to clear your browser before continuing.

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It is also a great problem detection tool, and this is extremely important for General Motors.

The user can count on the ease of flexible panels and advanced visualization tools that help to identify problems. Among the most common, we can mention:

- containment of hosts;

- cloud provider limitation;

- hardware wear.

And also Stackdriver Integration with other Google Cloud data tools such as BigQuery, Cloud Pub/Sub, Cloud Storage and Cloud Database.

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The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

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The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.

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It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.

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Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.

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We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.

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Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

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• We completely depends on Stackdriver for error monitoring and reporting.
• Stackdriver is very simple to use and available at default.
• Stackdriver is the key part for our business to get the insight of our application behavior.

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• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

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• Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
• Good ROI when doing upgrades or exploratory work on a neglected network
• Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening