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Google Drive vs. Skype for Business / Lync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    Google DriveSkype for Business / Lync (discontinued)
    Editions & Modules
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google DriveSkype for Business / Lync (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for students, educators, and non profit organizations.—
    More Pricing Information
    Community Pulse
    Google DriveSkype for Business / Lync (discontinued)
    Considered Both Products
    Google
    Chose Google Drive
    i have been using google drive from 2012 and found the ease of use of it better than others. Even though I use Dropbox and OneDrive for work on some aspects mostly I prefer google drive for my work and personal.
    Incentivized
    Chose Google Drive
    DropBox we have used for file sharing. Dropbox at my current company we ran out of storage fairly quickly.
    Incentivized
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    Skype for Business worked best for our company as it was easy to sync our calendars to Skype. It's been a great software to use to communicate within the company.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Before Skype for Business, we were using Skype and we needed more. At that time, Skype didn't have screen sharing capabilities and had some quality issues with audio and video conferencing. When we started using Lync, the difference in the quality of audio alone was so big that …
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    We decided to acquire Skype thanks to its excellent trajectories.
    Incentivized
    Chose Skype for Business / Lync (discontinued)
    Slack and Chatter have great adoption here, for many reasons, including the persistent chat and because it is so easy to deploy.

    BUT, there is no real working Windows clients for those solutions, while Skype for Business is available on almost all platforms. Using a web browser …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    120 Answers
    80%
    Would buy again
    85 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    114 Answers
    94%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    117 Answers
    92%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    81 Answers
    94%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    93 Answers
    93%
    Implementation went as expected
    56 Answers
    Features
    Google DriveSkype for Business / Lync (discontinued)
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Versioning8.7195 Ratings00 Ratings
    Video files7.8190 Ratings00 Ratings
    Audio files8.3184 Ratings00 Ratings
    Document collaboration9.0218 Ratings00 Ratings
    Access control8.0216 Ratings00 Ratings
    File search8.1220 Ratings00 Ratings
    Device sync8.9205 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    8.6
    215 Ratings
    1% below category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    User and role management9.0202 Ratings00 Ratings
    File organization8.0213 Ratings00 Ratings
    Device management8.799 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Performance9.2212 Ratings00 Ratings
    Reliability9.1214 Ratings00 Ratings
    Storage Reports8.587 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    8% below category average
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Drive and Skype for Business / Lync (discontinued)
    Feature
    Google Drive
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Video conferencing00 Ratings7.01 Ratings
    Audio conferencing00 Ratings8.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Best Alternatives
    Google DriveSkype for Business / Lync (discontinued)
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google DriveSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    8.5
    (224 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    9.0
    (7 ratings)
    Usability
    8.8
    (54 ratings)
    9.0
    (14 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (49 ratings)
    8.5
    (40 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    7.0
    (2 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google DriveSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Pros
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Cons
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Usability
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Reliability and Availability
    Google
    Always available
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
    Read full review
    In-Person Training
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    Scalability
    Google
    I have always been able to access
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
    Read full review
    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives