Hire, by Google, was a recruiting app for G suite customers. The product includes functionality for applicant tracking, candidate relationship management, and candidate sourcing. Google sunsetted the product in late 2020.
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isolved
Score 7.7 out of 10
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isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
I picked Google Hire after spending about 3 months on Bullhorn. I found Bullhorn to be terrible. It's WAY more customizable and theoretically powerful, but it's also a pain to set up and maintain. Even just getting your job page set up on your own site required tech support. …
We selected isolved over Evolution Payroll because we needed more than a standalone payroll system; we wanted integrated HR, time, and benefits so our team could manage the full employee lifecycle in one place.
This is the only platform I have ever used. I started in the HR/Payroll profession only 10 years ago, this is the only system I am familiar with. It has been so easy to learn and use, I am not interested in looking elsewhere
I used the other platforms in previous companies. isolved was in place when I started here 3 years ago. I found the system effective for the amount of staff we have. In previous roles I worked with larger groups and I am not sure in a restaurant industry or company of 1500 …
I can never find reports I need to gather all of the information about a client needed for a new set up. This goes back to why I love isolved reports so much. There is literally a report for anything you need. I end up having to screenshot information from other payroll …
isolved was superior to all of these in every way. It really was like a one-stop shop for us for everything the HR team needed and was extremely user friendly for our employees and managers. I cannot speak highly enough about this platform especially when comparing to other …
In the car business Reynolds is very popular program. It is however not up to date or speed with all of the HR/Payroll needs of all of our companies. Its designed more for the sales and service side of business. I get sales calls and visits weekly from all the major competitors …
Having both payroll and timekeeping in one system is great. You just really have to watch the permissions. When it's separate, there is no chance of a Lead seeing something they shouldn't so when it's together you have to set things up correctly.
Not even comparable. I used Workday and Smart Track simultaneously and it was a nightmare. Workday is not user friendly. It is almost impossible to learn on your own. Smart Track was not a horrible system, but because it required us to also use Workday it made me dislike it. …
isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without …
The customer service support level is vastly superior to that of ADP Workforce Now. The payroll reporting functionality is much more robust on ADP Workforce Now's end than that of isolved. isolved is easier to use for both the payroll practitioner and the employees than that of …
Proliant is a great product, but isolved allows one database. Asure did not stack up as the tax engine and overall platform were very much suited for a small business in a single state.
Not even in the same ballpark. Vfficient was an exercise in frustration and a poorly designed system with very little flexibility. isolved was the exact opposite and was excactly what we needed from the minute it was installed.
Asure was a very small business platform with a very weak tax engine, so isolved has been a huge improvement for us. I would say in comparison to Proliant, isolved lacks on the report writer, true SSO with Employee Navigator and the report writer. UKG is similar in the sense of …
Google Hire is very good at doing the basics well. I believe for most internal HR departments at small companies, this is all you need. It also works well for small to medium-sized staffing companies that just want something reliable and easy to use. What Google Hire doesn't do very well is be flexible. They don't have custom options, they don't have a ton of settings, and their development cycle is slow. As a result, it's pretty much what you see is what you get.
I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.
Google does search well so when I search through our database for candidates, I'm confident that I'm pulling up all the right people from what we have.
They have a modern and nice user interface - this is one of the biggest reasons to use it over other systems, as most ATS' are pretty ancient looking and not very pleasant to use.
Their support is very good at answering and addressing questions.
Their pricing is incredible. I'm sure at some point it will change, but for small companies paying 100+ per user for other ATS' - it's incredible to pay 100/month for the whole company.
isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.
Despite many many months of requests, Google still hasn't implemented ANY custom fields. This makes it tough for an external recruiting firm to track what they want (most importantly: desired salary).
The job board integration is not great for external recruiters, mostly at the fault of Indeed. Indeed flagged us as a recruiting firm and so none of our jobs actually go live. While I know this is an Indeed problem (we had the same problem when using Bullhorn), Breezy ATS never has that problem for us so I don't know what they're doing differently.
Their development cycles are quite frankly very slow. I've requested some features, and while support is great about telling me it's coming or in the pipeline, I honestly don't really see a difference in the product since we started using it. It's still great to use, and we still love the software, but there haven't been too many visible improvements that make any difference to our work.
Being Google, it can sometimes be frustrating that one arm doesn't talk to the other. For example, they announced a Gmail for Works App/Extension integration, but for some reason when they launched it, admins of a domain couldn't install it. Google Hire pointed to the Google for Works team, and it took literally months to fix. Not the end of the world, but just very silly considering they're the same company.
A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
I picked Google Hire after spending about 3 months on Bullhorn. I found Bullhorn to be terrible. It's WAY more customizable and theoretically powerful, but it's also a pain to set up and maintain. Even just getting your job page set up on your own site required tech support. Getting it eventually to what you want could be a great benefit, but Google Hire does great right out of the box and is a lot cheaper. Breezy HR is a great system. It's a bit more expensive than Google Hire for multiple job postings, but their system is equally easy to use and straight forward. However, we are all in on Google Products, so it was just a no brainer to go with Hire for a better price and most likely a better search function.
I used the other platforms in previous companies. isolved was in place when I started here 3 years ago. I found the system effective for the amount of staff we have. In previous roles I worked with larger groups and I am not sure in a restaurant industry or company of 1500 employees isolved is the right fit.
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
Google Hire makes, unfortunately, a very little impact on our ROI, but I think in the ATS world that's a good thing. It simply acts as a record that we can put everything in and easily reference, and the fact that it works overall makes it a positive software product in the long run.
While the search works great, I don't know that I've ever specifically found a candidate and placed them due to it. That could be a result of our job reqs though.
The biggest most obvious impact is really just the price. We needed a tool that does what Google Hire does, reliably. Most other companies charge at least 150 or so for 2 people, whereas Google Hire is 100/month for many users. It gives us flexibility for the future and helps minimize what could be a big expense. That definitely helps our bottom line.
Electronic Timecards in the app - less room for error manually figuring punch cards and better use of time management.
Available Reports streamline my workload - Employee data, payroll records all at the click of a button in a report. Weekly, Quarterly and Year End data is easy access for all companies on one site.
90% Positive 10% negative on using personal cell phones for the app to clock in and out. Can't make everyone happy 100% of the time... we try though!
Positive impact on employees with the security settings on their phone. They didn't like the hassle in the beginning, but understood why it was important to protect their data.
