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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Net-Results

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Net-Results is a marketing automation solution that features segment-driven approaches to lead management and marketing automation. Some key features include support for A/B email testing, drag & drop landing pages, CRM integrations, and automated marketing workflows.

    $800

    Annual agreement, up to 25,000 Contacts or 60,000 Sends

    Pricing
    Google VoiceNet-Results
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    One Price Full Platform
    $800
    Annual agreement, up to 25,000 Contacts or 60,000 Sends
    Offerings
    Pricing Offerings
    Google VoiceNet-Results
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Tiered pricing by total email sends or total contacts, you decide. All features included. No upsells or limitations based on your price.
    More Pricing Information
    Community Pulse
    Google VoiceNet-Results
    Considered Both Products
    Google
    No answer on this topic
    Net Results
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    Google VoiceNet-Results
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and Net-Results
    Feature
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Net-Results
    -
    Ratings
    Hosted PBX6.025 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)3.027 Ratings00 Ratings
    User templates1.419 Ratings00 Ratings
    Call reports7.046 Ratings00 Ratings
    Directory of employee names9.027 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and Net-Results
    Feature
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Net-Results
    -
    Ratings
    Answering rules8.546 Ratings00 Ratings
    Call recording8.152 Ratings00 Ratings
    Call park6.422 Ratings00 Ratings
    Call screening10.060 Ratings00 Ratings
    Message alerts9.065 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and Net-Results
    Feature
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Net-Results
    -
    Ratings
    Video conferencing6.022 Ratings00 Ratings
    Audio conferencing8.039 Ratings00 Ratings
    Video screen sharing8.014 Ratings00 Ratings
    Instant messaging8.027 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and Net-Results
    Feature
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Net-Results
    -
    Ratings
    Mobile app for iOS6.945 Ratings00 Ratings
    Mobile app for Android7.451 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Google Voice and Net-Results
    Feature
    Google Voice
    -
    Ratings
    Net-Results
    7.1
    23 Ratings
    9% below category average
    WYSIWYG email editor00 Ratings7.021 Ratings
    Dynamic content00 Ratings7.214 Ratings
    Ability to test dynamic content00 Ratings7.311 Ratings
    Landing pages00 Ratings7.019 Ratings
    A/B testing00 Ratings6.311 Ratings
    Mobile optimization00 Ratings5.022 Ratings
    Email deliverability reporting00 Ratings8.023 Ratings
    List management00 Ratings7.022 Ratings
    Triggered drip sequences00 Ratings8.618 Ratings
    Lead Management
    Comparison of Lead Management features of Google Voice and Net-Results
    Feature
    Google Voice
    -
    Ratings
    Net-Results
    7.6
    20 Ratings
    4% below category average
    Lead nurturing automation00 Ratings8.518 Ratings
    Lead scoring and grading00 Ratings8.418 Ratings
    Data quality management00 Ratings5.018 Ratings
    Automated sales alerts and tasks00 Ratings8.616 Ratings
    Campaign Management
    Comparison of Campaign Management features of Google Voice and Net-Results
    Feature
    Google Voice
    -
    Ratings
    Net-Results
    7.5
    15 Ratings
    1% below category average
    Calendaring00 Ratings7.99 Ratings
    Event/webinar marketing00 Ratings7.015 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Google Voice and Net-Results
    Feature
    Google Voice
    -
    Ratings
    Net-Results
    6.9
    7 Ratings
    9% below category average
    Social sharing and campaigns00 Ratings7.07 Ratings
    Social profile integration00 Ratings6.77 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Google Voice and Net-Results
    Feature
    Google Voice
    -
    Ratings
    Net-Results
    6.3
    22 Ratings
    17% below category average
    Dashboards00 Ratings7.021 Ratings
    Standard reports00 Ratings6.022 Ratings
    Custom reports00 Ratings6.019 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Google Voice and Net-Results
    Feature
    Google Voice
    -
    Ratings
    Net-Results
    7.5
    20 Ratings
    2% below category average
    API00 Ratings7.015 Ratings
    Role-based workflow & approvals00 Ratings8.08 Ratings
    Customizability00 Ratings7.019 Ratings
    Integration with Salesforce.com00 Ratings7.99 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.03 Ratings
    Integration with SugarCRM00 Ratings8.17 Ratings
    Best Alternatives
    Google VoiceNet-Results
    Small Businesses
    CallFire
    Score9.7 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google VoiceNet-Results
    Likelihood to Recommend
    7.5
    (73 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    9.0
    (4 ratings)
    Usability
    8.0
    (11 ratings)
    7.5
    (3 ratings)
    Support Rating
    7.0
    (35 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google VoiceNet-Results
    Likelihood to Recommend
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Net Results
    Net-Results is very well-suited for small, medium and large businesses. They seem to be more advanced than what a typical enterprise level implementation would require. When selecting a marketing automation provider make it a point to find out the level of integration with Salesforce and other marketing technologies. Do they have pre-built automation modules or does it require building from the ground up? Also ask questions regarding its specific capabilities ... for example: is it a marketing automation provider? is it a CRM provider? etc
    Read full review
    Pros
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Net Results
    • Automated emails in a drip campaign that Sales can remove people from.
    • Lead scoring and alerts that go right to the lead owner.
    • Weekly reports to each Sales person with their hottest lead.
    • Very finely tuned segments that can be used for alerts, emails, and scheduled reports.
    • Integration with Salesforce. The Sales team can basically trigger their own emails.
    Read full review
    Cons
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Net Results
    • Forms: Would love to have dependent fields, also ability to see all data a user entered without having to create a custom field for every form.
    • Campaign branching: Criteria need to be selected one at a time, which can be very time-consuming.
    Read full review
    Likelihood to Renew
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Net Results
    Net-Results does what we need and is straightforward to use. Their team has been very responsive to our requests and great to work with.
    Read full review
    Usability
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Net Results
    Net Results is pretty easy to use and understand. I wouldn't say that it is the best in comparison to MailChimp's drag and drop email builder, but Net Results do so much more than MailChimp that it is hard to even compare the two. Overall Net Results has good usability
    Read full review
    Support Rating
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Net Results
    No answers on this topic
    Implementation Rating
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Net Results
    No answers on this topic
    Alternatives Considered
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Net Results
    We've used ClickDimensions and Marketo. We felt that ClickDimensions was more limited as far as creating effective email campaigns and not as easy to use. It also is completely native to Dynamics CRM, which can be a positive and a negative. Marketo was the previous solution we owned, we are much happier with Net-Results. It's easier to use, not as complex and there is much better communication from their support team. When looking at a new solution we also looked at Act-On and Hubspot. Act-On probably would've been our second choice, but it didn't have as modern of a feel and wasn't quite as easy to use. Hubspot didn't really fit our business. It was very focused on SEO and blog posts. It didn't have the features we needed from a marketing standpoint
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Net Results
    No answers on this topic
    Professional Services
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Net Results
    No answers on this topic
    Return on Investment
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    Net Results
    • Stronger re-engagement rates - The buy cycle for our product can be very long. Net-Results helps us keep in touch with prospects that may have gone cold.
    • Better asset utilization - Net-Results helps us drive continuous utilization of our assets.
    • Efficiency - The automation Net-Results has provided means we can focus on other tasks, like creating new assets or building new partnerships.
    Read full review
    ScreenShots

    Net-Results Screenshots

    Screenshot of Advanced nurturing campaignsScreenshot of Form actionsScreenshot of Salesforce integration/FunnelvisionScreenshot of Deep database segmentationScreenshot of Dashboards and reportsScreenshot of Drag and drop email builder