What users are saying about
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Top Rated
1232 Ratings
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19 Ratings

GoToMeeting

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Top Rated
1232 Ratings
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Score 7.9 out of 100

Whereby

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19 Ratings
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Score 9 out of 100

Likelihood to Recommend

GoToMeeting

In some instances, GoToMeeting is harder to use than alternatives such as Zoom or BlueJeans in terms of video experience and in some instances is more complex than using Skype for example. At times the mobile app is inflexible when trying to switch from mobile to an internet connection in particular when entering the pin code, which is very tricky when on the move.
Marc Duke | TrustRadius Reviewer

Whereby

Whereby is great for small teams of a dozen or fewer employees, especially remote teams. In a larger corporate environment, it's probably less useful. However, even for enterprise users, it might be very helpful for departments where employees are spread out over multiple locations or that utilize a lot of freelancers or remote workers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

GoToMeeting
7.9
Whereby
8.0
High quality audio
GoToMeeting
8.5
Whereby
8.2
High quality video
GoToMeeting
8.4
Whereby
8.6
Low bandwidth requirements
GoToMeeting
7.1
Whereby
7.9
Mobile support
GoToMeeting
7.5
Whereby
7.1

Screen Sharing

GoToMeeting
8.3
Whereby
7.5
Desktop sharing
GoToMeeting
8.9
Whereby
8.8
Whiteboards
GoToMeeting
7.7
Whereby
6.2

Online Meetings / Events

GoToMeeting
8.2
Whereby
8.1
Calendar integration
GoToMeeting
8.5
Whereby
6.7
Meeting initiation
GoToMeeting
8.3
Whereby
9.1
Integrates with social media
GoToMeeting
7.5
Whereby
9.0
Record meetings / events
GoToMeeting
8.3
Whereby
7.3
Slideshows
GoToMeeting
8.3
Whereby
8.4

Online Events Collaboration

GoToMeeting
8.3
Whereby
8.0
Live chat
GoToMeeting
8.3
Whereby
8.0
Audience polling
GoToMeeting
8.1
Whereby
7.0
Q&A
GoToMeeting
8.3
Whereby
9.0

Online Events Security

GoToMeeting
8.4
Whereby
7.3
User authentication
GoToMeeting
8.3
Whereby
7.0
Participant roles & permissions
GoToMeeting
8.3
Whereby
6.8
Confidential attendee list
GoToMeeting
8.5
Whereby
8.0

Pros

GoToMeeting

  • Sharing screens between users. GTM allows presenters to share their screen or another attendee's screen. A picture is worth a thousand words and when trying to assist clients, being able to show information visually is a great help.
  • GoToWebinar panelists. ITI hosts webinars each month and by allowing multiple panelists, our presenter can focus on the actual presentation while other panelists manage questions from attendees. This keeps the webinars running smoothly and ensuring that everyone is remaining engaged.
  • Allows for large groups of people from multiple locations to collaborate. ITI works with clients across the globe and when we need to meet with a client that has people in multiple locations, GTM makes it easy. The email invitation provides a simple method for everyone to access the meeting and allow for real-time collaboration without boundaries.
Zack Parnell | TrustRadius Reviewer

Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva | TrustRadius Reviewer

Cons

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
Michael Ball-Marian | TrustRadius Reviewer

Likelihood to Renew

GoToMeeting

GoToMeeting 8.3
Based on 34 answers
I enjoy GoToMeeting's user interface. Honestly, however, the choice to select my own platform for remote meeting hosting sites is up to my organization, vs. an individual consumer decision. Out of the various platforms I have used, I feel the most comfortable with GoToMeeting so if I did have a say in selecting the software, would still vote for this software since it is the easiest for me to use, as well as those attending my presentations from an off-site location.
Jodi Sassana | TrustRadius Reviewer

Whereby

Whereby 3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva | TrustRadius Reviewer

Usability

GoToMeeting

GoToMeeting 8.5
Based on 27 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Whereby

Whereby 9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva | TrustRadius Reviewer

Support Rating

GoToMeeting

GoToMeeting 8.4
Based on 100 answers
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Parker O'Very | TrustRadius Reviewer

Whereby

Whereby 7.6
Based on 9 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Alvin Landicho | TrustRadius Reviewer

Alternatives Considered

GoToMeeting

We've used Zoom here and there, but we've stayed with GoToMeeting for their more robust webinar features that allow us to have recurring webinars weekly to aid our customers with their software onboarding process. The video interfacing with similar but go to webinar has them beat on the webinar features.
Megan Russell | TrustRadius Reviewer

Whereby

You're able to create unique links for people to join and use words and phrases in the link for the invite. I think that helps you with branding yourself as a company. On Google Hangouts we're not able to do something like this, which is why I appreciate Whereby and being able to connect in that way.
Michelle Sexton | TrustRadius Reviewer

Return on Investment

GoToMeeting

  • It really has been all positive, especially with allowing our team to easily serve our customers.
  • It's the perfect solution to provide a customer with a consistent forum to connect with a rep.
  • It's extremely easy to use and requires next to zero prep work to use.
Marcus Torres | TrustRadius Reviewer

Whereby

  • It has made it easy to connect with international clients as well as overseas friends.
  • It is a very professional looking setup and gives a good impression that you are businesslike and professional.
John Flett | TrustRadius Reviewer

Screenshots

Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details

Rating Summary

Likelihood to Recommend

GoToMeeting
8.2
Whereby
9.2

Likelihood to Renew

GoToMeeting
8.3
Whereby
3.6

Usability

GoToMeeting
8.5
Whereby
9.1

Support Rating

GoToMeeting
8.4
Whereby
7.6

Online Training

GoToMeeting
7.3
Whereby

Implementation Rating

GoToMeeting
10.0
Whereby

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