TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Training

    Score9 out of 10
    N/AGoTo (formerly LogMeIn) offers GoToTraining as a learning oriented web conferencing solution, featuring chat and "hand-raising", collaboration features, whiteboard sharing, customizable registration, and in-session activities supporting learning.N/A

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A
    Pricing
    GoTo TrainingHipChat (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo TrainingHipChat (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GoTo TrainingHipChat (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    9.3
    1 Ratings
    16% above category average
    HipChat (discontinued)
    -
    Ratings
    High quality audio10.01 Ratings00 Ratings
    High quality video9.01 Ratings00 Ratings
    Low bandwidth requirements9.01 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    10.0
    1 Ratings
    23% above category average
    HipChat (discontinued)
    -
    Ratings
    Desktop sharing10.01 Ratings00 Ratings
    Whiteboards10.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    8.6
    1 Ratings
    5% above category average
    HipChat (discontinued)
    -
    Ratings
    Calendar integration7.01 Ratings00 Ratings
    Meeting initiation8.01 Ratings00 Ratings
    Integrates with social media9.01 Ratings00 Ratings
    Record meetings / events10.01 Ratings00 Ratings
    Slideshows9.01 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    10.0
    1 Ratings
    21% above category average
    HipChat (discontinued)
    -
    Ratings
    Live chat10.01 Ratings00 Ratings
    Audience polling10.01 Ratings00 Ratings
    Q&A10.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    6.3
    1 Ratings
    25% below category average
    HipChat (discontinued)
    -
    Ratings
    User authentication8.01 Ratings00 Ratings
    Participant roles & permissions9.01 Ratings00 Ratings
    Confidential attendee list2.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    -
    Ratings
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    Mobile Access00 Ratings7.397 Ratings
    Search00 Ratings7.2103 Ratings
    Communication
    Comparison of Communication features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    -
    Ratings
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    Chat00 Ratings7.7132 Ratings
    Notifications00 Ratings7.7130 Ratings
    Discussions00 Ratings6.5110 Ratings
    Surveys00 Ratings7.834 Ratings
    Internal knowledgebase00 Ratings7.043 Ratings
    Integrates with GoToMeeting00 Ratings7.023 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of GoTo Training and HipChat (discontinued)
    Feature
    GoTo Training
    -
    Ratings
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Video files00 Ratings6.585 Ratings
    Audio files00 Ratings6.873 Ratings
    Access control00 Ratings6.660 Ratings
    Advanced security features00 Ratings5.949 Ratings
    Integrates with Google Drive00 Ratings6.027 Ratings
    Device sync00 Ratings6.055 Ratings
    Best Alternatives
    GoTo TrainingHipChat (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo TrainingHipChat (discontinued)
    Likelihood to Recommend
    7.0
    (1 ratings)
    6.8
    (133 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    7.2
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    7.2
    (10 ratings)
    User Testimonials
    GoTo TrainingHipChat (discontinued)
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Having a virtual or online meeting or training that needs multiple attendees, I would recommend using GoTo Training. Was able to see multiple cameras and have multiple people on a training at once. The best feature was able to record trainings and be able to watch them at a later time.
    Incentivized
    Read full review
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Able to record training.
    • Does not have a time limit for training.
    • Ability to keep attendance records for up to a year and organize and filter attendees.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • Would love the ability to schedule training directly into Microsoft Office.
    • Some users found if you use different browsers, it affected the functions of the program.
    Incentivized
    Read full review
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    User friendly, easy to follow and enjoy having the ability to record meetings for viewing pleasure. People who are more technology challenged were able to figure out GoTo Training easily and could understand directions over the phone or using the app for the first time.
    Incentivized
    Read full review
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    Never had to use the support system because things were easy to figure out without having to need to contact someone.
    Incentivized
    Read full review
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    No answers on this topic
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    Prefer GoTo Training over Skype for Business. Currently using Microsoft Teams and prefer the ability to set up appointments directly with Outlook and emails
    Incentivized
    Read full review
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    No answers on this topic
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Ability to record trainings that people can use after the live meeting.
    • Having an attendee list even after the training.
    • Ability to screenshare and have cameras on at the same time.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).