GoTo Webinar vs. Highfive (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoTo Webinar
Score 8.3 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Highfive (discontinued)
Score 7.1 out of 10
N/A
Highfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A
Pricing
GoTo WebinarHighfive (discontinued)
Editions & Modules
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
No answers on this topic
Offerings
Pricing Offerings
GoTo WebinarHighfive (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoTo WebinarHighfive (discontinued)
Considered Both Products
GoTo Webinar
Chose GoTo Webinar
GoToWebinar is excellent when it comes to external-facing business. If we have to speak to a customer or have a large group of people on a webinar, we prefer using this tool.
Chose GoTo Webinar
GoToWebinar is definitely more professional looking and has more control than UberConference, plus it allows full recording. UberConference only allows audio recording and is a lot more relaxed with the look and feel and features (by design). UberConference is easy to setup, …
Chose GoTo Webinar
UberConference differs from GoToWebinar in the sense that GoToWebinar only records webinars/content but, UberConference also records presentations as well. While UberConference has more functions than GoToWebinar, GoToWebinar does a better job recording, saving, and exporting. …
Chose GoTo Webinar
GoToWebinar's dashboards are much more user-friendly than any of their competitors. The recordings and attendee lists are easily exportable and shareable. When given the option, I'd choose GoToWebinar over any other webinar hosting software.
Highfive (discontinued)
Chose Highfive (discontinued)
UberConference seems to be a more user-friendly program that the alternatives, GoToMeeting and GoToWebinar. The overall user experience on the program is much better than the darker look of the alternative programs.
Chose Highfive (discontinued)
While GTM has more features for managing a conference, it is really geared towards larger meetings with someone who knows what they are doing on GTM to manage setup, muting, unmuting, chat, recording, etc.
UberConference is really great for licensing for the end-user and going …
Chose Highfive (discontinued)
UberConference is my preferred service for doing screen shares, with its simplicity of use, especially for new users.
Features
GoTo WebinarHighfive (discontinued)
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
GoTo Webinar
7.1
153 Ratings
8% below category average
Highfive (discontinued)
-
Ratings
Dashboards7.2145 Ratings00 Ratings
Data exportability7.1141 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
GoTo Webinar
7.6
170 Ratings
7% below category average
Highfive (discontinued)
7.8
27 Ratings
1% below category average
High quality audio8.2170 Ratings8.527 Ratings
Mobile support7.6120 Ratings7.922 Ratings
High quality video00 Ratings8.626 Ratings
Low bandwidth requirements00 Ratings6.323 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
GoTo Webinar
7.2
170 Ratings
12% below category average
Highfive (discontinued)
7.7
26 Ratings
6% below category average
Calendar integration7.7147 Ratings7.219 Ratings
Record meetings / events8.4165 Ratings7.79 Ratings
Slideshows8.5148 Ratings9.09 Ratings
Event registration8.6161 Ratings00 Ratings
Meeting initiation00 Ratings6.825 Ratings
Integrates with social media00 Ratings8.05 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
GoTo Webinar
8.2
215 Ratings
3% below category average
Highfive (discontinued)
7.5
12 Ratings
7% below category average
Audience polling7.9193 Ratings6.01 Ratings
Q&A8.6211 Ratings8.76 Ratings
Live chat00 Ratings7.712 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
GoTo Webinar
7.9
166 Ratings
6% below category average
Highfive (discontinued)
6.1
17 Ratings
27% below category average
Participant roles & permissions7.8163 Ratings6.314 Ratings
Confidential attendee list8.0143 Ratings5.86 Ratings
User authentication00 Ratings6.216 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
GoTo Webinar
8.1
133 Ratings
2% above category average
Highfive (discontinued)
-
Ratings
Branding options8.1129 Ratings00 Ratings
Integration to Marketing Automation8.0113 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
GoTo Webinar
-
Ratings
Highfive (discontinued)
8.4
25 Ratings
6% above category average
Desktop sharing00 Ratings8.825 Ratings
Whiteboards00 Ratings8.04 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
GoTo Webinar
-
Ratings
Highfive (discontinued)
8.9
53 Ratings
17% above category average
Video conferencing00 Ratings8.832 Ratings
Audio conferencing00 Ratings9.253 Ratings
Video screen sharing00 Ratings8.825 Ratings
Instant messaging00 Ratings8.717 Ratings
Best Alternatives
GoTo WebinarHighfive (discontinued)
Small Businesses
BigMarker
BigMarker
Score 6.0 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.2 out of 10
Medium-sized Companies
Zoho Meeting
Zoho Meeting
Score 8.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
ON24
ON24
Score 7.6 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoTo WebinarHighfive (discontinued)
Likelihood to Recommend
7.6
(226 ratings)
7.6
(83 ratings)
Likelihood to Renew
9.1
(8 ratings)
4.0
(1 ratings)
Usability
8.6
(222 ratings)
10.0
(1 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
7.9
(2 ratings)
-
(0 ratings)
Support Rating
7.3
(4 ratings)
7.7
(39 ratings)
Implementation Rating
7.0
(5 ratings)
-
(0 ratings)
Configurability
5.8
(2 ratings)
-
(0 ratings)
Product Scalability
7.8
(2 ratings)
-
(0 ratings)
Vendor post-sale
7.8
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
GoTo WebinarHighfive (discontinued)
Likelihood to Recommend
GoTo (formerly LogMeIn)
It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
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Discontinued Products
The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
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Pros
GoTo (formerly LogMeIn)
  • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
  • Recording capability for the later usage
  • Setup is very simple for both admins and end users
  • Polls are helpful in assessing the engagement of the customers
Read full review
Discontinued Products
  • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
  • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
  • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
Read full review
Cons
GoTo (formerly LogMeIn)
  • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
  • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
  • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
  • Canceling/changing seats is a huge pain.
  • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
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Discontinued Products
  • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
  • Call quality is not always the best.
  • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
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Likelihood to Renew
GoTo (formerly LogMeIn)
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
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Discontinued Products
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
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Usability
GoTo (formerly LogMeIn)
This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
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Discontinued Products
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
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Reliability and Availability
GoTo (formerly LogMeIn)
I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
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Discontinued Products
No answers on this topic
Performance
GoTo (formerly LogMeIn)
I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
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Discontinued Products
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Discontinued Products
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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Implementation Rating
GoTo (formerly LogMeIn)
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
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Discontinued Products
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
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Discontinued Products
Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
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Scalability
GoTo (formerly LogMeIn)
I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
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Discontinued Products
No answers on this topic
Return on Investment
GoTo (formerly LogMeIn)
  • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
  • We usually get 100-200 attendees per session in a niche market, many are international attendees
  • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
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Discontinued Products
  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
Read full review
ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience