Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grammarly
Score 9.1 out of 10
N/A
Grammarly in San Francisco provides its grammar improvement and AI driven writing assistance platform, available on free or paid premium and business plans.
$30
per month
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
GrammarlyZoom Workplace
Editions & Modules
Pro
$30
per month per member
Enterprise
Contact Sales
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
GrammarlyZoom Workplace
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available on Pro plan for annual pricing.Discount available for annual billing.
More Pricing Information
Community Pulse
GrammarlyZoom Workplace
Features
GrammarlyZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.4
994 Ratings
1% above category average
High quality audio00 Ratings8.7986 Ratings
High quality video00 Ratings8.8986 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.7
994 Ratings
4% above category average
Desktop sharing00 Ratings9.3993 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.6
1000 Ratings
3% above category average
Calendar integration00 Ratings8.8911 Ratings
Meeting initiation00 Ratings9.0974 Ratings
Record meetings / events00 Ratings9.0949 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.4
862 Ratings
3% above category average
Live chat00 Ratings9.0844 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.8
852 Ratings
13% above category average
User authentication00 Ratings8.8746 Ratings
Participant roles & permissions00 Ratings8.6817 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
7.9
227 Ratings
6% below category average
Hosted PBX00 Ratings8.0107 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.7133 Ratings
Directory of employee names00 Ratings8.1210 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.0
254 Ratings
6% below category average
Answering rules00 Ratings8.5185 Ratings
Call recording00 Ratings8.5231 Ratings
Call park00 Ratings7.6141 Ratings
Call screening00 Ratings7.7159 Ratings
Message alerts00 Ratings8.1202 Ratings
Business SMS/External Messaging00 Ratings8.0128 Ratings
Voicemail Transcription00 Ratings7.5177 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.7
285 Ratings
1% below category average
Mobile app for iOS00 Ratings8.6251 Ratings
Mobile app for Android00 Ratings8.8173 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Grammarly
-
Ratings
Zoom Workplace
8.7
239 Ratings
5% above category average
Centralized communications management00 Ratings8.8190 Ratings
Team messaging00 Ratings8.8206 Ratings
Team document sharing00 Ratings8.6183 Ratings
Call and meeting analytics00 Ratings8.6192 Ratings
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GrammarlyZoom Workplace
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Score 7.8 out of 10
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Broadvoice | GoContact
Score 9.1 out of 10
Medium-sized Companies
ProWritingAid
ProWritingAid
Score 9.0 out of 10
Webex Calling
Webex Calling
Score 8.8 out of 10
Enterprises
ProWritingAid
ProWritingAid
Score 9.0 out of 10
Webex Calling
Webex Calling
Score 8.8 out of 10
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User Ratings
GrammarlyZoom Workplace
Likelihood to Recommend
9.0
(125 ratings)
8.7
(1057 ratings)
Likelihood to Renew
9.4
(3 ratings)
9.0
(26 ratings)
Usability
9.0
(44 ratings)
9.4
(46 ratings)
Availability
10.0
(1 ratings)
9.1
(2 ratings)
Performance
10.0
(1 ratings)
9.0
(3 ratings)
Support Rating
10.0
(12 ratings)
6.4
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
10.0
(2 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
10.0
(1 ratings)
7.3
(2 ratings)
Product Scalability
10.0
(1 ratings)
9.8
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
GrammarlyZoom Workplace
Likelihood to Recommend
Grammarly
When drafting important emails to clients, stakeholders, or partners, Grammarly ensures the tone is professional and polite while eliminating grammar or spelling errors.While preparing reports, proposals, or presentations for internal or external use, Grammarly helps maintain clarity, proper structure, and a formal tone. Employees whose first language is not English use Grammarly to enhance their writing, making it more fluent and grammatically accurate.
Read full review
Zoom
In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
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Pros
Grammarly
  • Ease of use - Grammarly is super easy to use. Anyone can use the app whether in a text editor like Microsoft Word or on the Grammarly website.
  • Integration - This one is a game-changer. It integrates with the main programs I use on a regular basis including email, Microsoft Office, Firefox, desktop, phone and iPads. I didn't need to change to anything or use something different so it was an ideal match.
  • Goals - This is a really cool function of Grammarly. With Goals, you can choose your audience, formality and domain type. So it works for a wide range of users. Depending on the audience type, Grammarly automatically can suggest changes to your content to help ensure your goals are being met.
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Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
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Cons
Grammarly
  • User experience/technical issues on certain tools - in Google Calendar, for instance, Grammarly checks text that you type into the "Email Guests" modal window on calendar events. However, because of the way Google calendar works, if you right-click a word that Grammarly highlighted, the calendar event modal window will close and you will lose everything you typed. This is an extremely frustrating experience that has gotten me multiple times.
  • Incorrect suggestions - it doesn't happen that often, but occasionally Grammarly does highlight words or make suggestions that don't make sense or aren't optimal. I'm sure the Grammarly team is working continuously to improve the tool to make it smarter and smarter.
  • Lack of support on all platforms - although Grammarly works on most text areas you encounter online, there are still some areas it doesn't work - I'm not sure if this is an issue with Grammarly or not, but I haven't been able to figure it out.
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Zoom
  • Love notes - allow insertion of table or grid
  • Allow admin to turn off DND
  • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
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Likelihood to Renew
Grammarly
Either I'm as dumb as a bag of nails, or Grammarly has been an invaluable tool in our communication arsenal since we've been users since 2017. I don't recall which podcast we heard it on, but it may have been when Jordan Harbinger was on Art of Charm. I listen to about 8 podcasts a day, so it was probably on something I listened to, demo'd it, and then ponied up for a paid subscription.
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Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
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Usability
Grammarly
It was very easy. I have it applied to all of my browsers as an extension so that I know I have entirely accurate grammar in anything I write for my company. I appreciate having something that will always be applied to anything on my computer. I wish I didn't need to use the Grammarly keyboard on mobile; I want it to read my text boxes like my computer does.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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Reliability and Availability
Grammarly
There's not much more to say ever than it works everywhere I work. all my applications have grammarly supporting my writing efforts
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Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
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Performance
Grammarly
Again, here's another example of Maine being very happy with the product. The application quickly analyzes my writing and highlights areas for me to address. It doesn't correct everything without my support, and I like that because it gives me control over my writing style and tone and gets me close to being perfect in my grammar and syntax. I've never seen it have a problem with any application that I traditionally use
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Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
Grammarly
I have not really used customer support. I used the FAQ page to see how to re-install Grammarly because it wasn't functioning properly in longer documents. It seems to be working better now, but it still does not always underline all of the issues in the actual text. Thus, it is sometimes difficult to know where the errors are located.
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Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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Implementation Rating
Grammarly
Perhaps if you have a team that is not overly computer savvy, which in that case, I'd challenge your hiring decision, there's not much involved. I'm sure there are YouTube videos that go in-depth about implementation but it's really quite simple.
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Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Grammarly
Nothing comes close to Grammarly in terms of ease of use and quick setup. It practically works right out of the box without any rigorous configuration. It also allows you to pick a specific dialect which isn't available in other apps. And since Grammarly introduced AI features, its counterparts lost their advantage.
Read full review
Zoom
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
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Contract Terms and Pricing Model
Grammarly
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Grammarly
Grammarly has been an extremely reliable application for our organization. It works effectively across multiple applications, both traditional desktop and web. The more you see other web application bots floundering, Grammarly has never had that problem. When tools like LinkedIn make updates, Grammarly seamlessly works after the updates. We are very happy with the reliability of this product. It's even working inside of this app so that it fixes my mistakes when I'm drafting
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Grammarly
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
Grammarly
  • It saves me time.
  • It allows me to produce enormous quantities of writing to the highest quality with great speed.
  • Overall, it has greatly improved the quality of my writing .
  • Helps me get those pesky commas in the right place to improve readability.
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Zoom
  • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
  • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
  • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
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ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.