TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Graylog

    Score8.8 out of 10
    N/AGraylog, headquartered in Houston, offers their eponymous platform for centralized log management that helps users find meaning in data faster so as to take action immediately. Graylog is available via Enterprise and Cloud plans, but also has a Small Business Plan, and an Open (free) plan with limited features.N/A

    Kibana

    Score8.4 out of 10
    N/AKibana allows users to visualize Elasticsearch data and navigate the Elastic Stack so you can do anything from tracking query load to understanding the way requests flow through your apps.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    GraylogKibanaNew Relic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    GraylogKibanaNew Relic
    Free Trial
    NoNoNo
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GraylogKibanaNew Relic
    Considered Multiple Products
    Graylog
    Chose Graylog
    Blackfire and Sentry both offer more resources, not only monitoring logs but also performance and real time erros - on those areas they are more complete and generalistic tools. Graylog, however, is better on log saving, search and analysis alone, because of its flexible and …
    Incentivized
    Elastic
    No answer on this topic
    New Relic
    Chose New Relic
    The overlap is not large, but the one advantage of the speed curve is retention: data is available permanently, which allows you to investigate the hypothesis with data collected before formulating the hypothesis. This has proven very effective for us.
    Incentivized
    Chose New Relic
    I find each of them has particular strengths and perhaps they deserve their own space in their particular speciality sector. I find New Relic to be exceptionally good and powerful to aggregate all sorts of meaningful data into Dashboards or Monitoring. So basically the same …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    100%
    Would buy again
    5 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    5 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    80%
    Implementation went as expected
    4 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    GraylogKibanaNew Relic
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Graylog and Kibana and New Relic
    Feature
    Graylog
    -
    Ratings
    Kibana
    7.0
    5 Ratings
    14% below category average
    New Relic
    -
    Ratings
    Pixel Perfect reports00 Ratings6.02 Ratings00 Ratings
    Customizable dashboards00 Ratings8.05 Ratings00 Ratings
    Report Formatting Templates00 Ratings7.03 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Graylog and Kibana and New Relic
    Feature
    Graylog
    -
    Ratings
    Kibana
    6.7
    5 Ratings
    16% below category average
    New Relic
    -
    Ratings
    Drill-down analysis00 Ratings8.05 Ratings00 Ratings
    Formatting capabilities00 Ratings7.04 Ratings00 Ratings
    Integration with R or other statistical packages00 Ratings5.01 Ratings00 Ratings
    Report sharing and collaboration00 Ratings6.94 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Graylog and Kibana and New Relic
    Feature
    Graylog
    -
    Ratings
    Kibana
    6.8
    2 Ratings
    18% below category average
    New Relic
    -
    Ratings
    Publish to Web00 Ratings8.02 Ratings00 Ratings
    Publish to PDF00 Ratings8.02 Ratings00 Ratings
    Report Versioning00 Ratings6.02 Ratings00 Ratings
    Report Delivery Scheduling00 Ratings6.02 Ratings00 Ratings
    Delivery to Remote Servers00 Ratings6.02 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Graylog and Kibana and New Relic
    Feature
    Graylog
    -
    Ratings
    Kibana
    6.7
    4 Ratings
    14% below category average
    New Relic
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.04 Ratings00 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.02 Ratings00 Ratings
    Predictive Analytics00 Ratings6.02 Ratings00 Ratings
    Pattern Recognition and Data Mining00 Ratings6.01 Ratings00 Ratings
    Best Alternatives
    GraylogKibanaNew Relic
    Small Businesses
    SolarWinds Papertrail
    Score8.9 out of 10
    Chartio (discontinued)
    Score7.5 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    Medium-sized Companies
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    Jet Reports
    Score9.5 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    SolarWinds Loggly
    Score7.7 out of 10
    Looker Studio
    Score8.2 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    GraylogKibanaNew Relic
    Likelihood to Recommend
    9.0
    (8 ratings)
    8.0
    (5 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (16 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    3.6
    (3 ratings)
    7.7
    (2 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    GraylogKibanaNew Relic
    Likelihood to Recommend
    Graylog
    For small companies, Graylog is the best solution possible. It's easy to configure and "just works." Above everything else, it's free. The only thing I hold against it is the fact that it's Linux-based. [This] makes sense because Elasticsearch is Linux-based. But Linux adds a layer of complexity that we don't need for something basic as a logging server. I'm pretty sure that we would have had a logging server years earlier if I had to convince quite a few decision-making people to go ahead with it anyway.
    Incentivized
    Read full review
    Elastic
    Kibana is indeed a powerful tool and has many use cases especially in environments that rely heavily on real-time log analysis and visualisation. Kibana’s ability to handle large volumes of log data and present it in an accessible, searchable format is invaluable. We use Kibana to monitor security related issues and it proactively alerts our Slack channels about any anomality or issues.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Pros
    Graylog
    • Graylog does a great job of its core function: log aggregation, retention, and searching.
    • Graylog has a very flexible configuration. The backend for storage is Elasticsearch and MongoDB is used to store the configuration. You have to option to make your configuration as simple as possible by storing everything on one box, or you can scale everything out horizontally by using a cluster of Elasticsearch nodes and MongoDB servers with several Graylog servers pointed to all the necessary nodes.
    • Graylog does a good job of abstracting away a fair portion of Elasticsearch index management (sharding, creation, deletion, rotation, etc).
    Incentivized
    Read full review
    Elastic
    • Fast searches with powerful index.
    • Beautiful data visualizations.
    • Real-time observability.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    Graylog
    • Configuration can be hard to understand
    • More quickly and easy ways to search for data
    • Auto-categorization of log entries would be excellent
    Incentivized
    Read full review
    Elastic
    • Some performance issues with large datasets.
    • Linking to dashboards makes extremely long urls.
    • Lack of reports.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    Graylog
    No answers on this topic
    Elastic
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Usability
    Graylog
    Graylog is easy to deploy. The tricky part is to configure all hosts that are going to send their log data to Graylog, considering the retention period of this data, it will need a lot of disk space to store it. Its rotation works fine. It is very simple to navigate and explore the data you send to it, and very easy to filter and export them too.
    Incentivized
    Read full review
    Elastic
    Its usability is generally good and it provides teams with a basic to intermediate understanding about data visualization. It is very user-friendly when it comes to creating dashboards. The UI is very good and simple. Its integration with other tools for alerting and reporting is amazing. But its advance features have a learning curve and a first timer needs some time to use the advance features.
    Incentivized
    Read full review
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    Reliability and Availability
    Graylog
    No answers on this topic
    Elastic
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    Graylog
    No answers on this topic
    Elastic
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Support Rating
    Graylog
    Community support does not give simple straightforward answers; simply search up Graylog Issues and look at some of the responses on the forums. The documentation is your only hope if you are on the free version, as you can NOT purchase only support. The few times I have worked with Graylog Enterprise support they were great though.
    Incentivized
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    Elastic
    We did not use the official Kibana support. Documentation was easy enough to follow.
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Graylog
    No answers on this topic
    Elastic
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    Graylog
    In terms of log aggregation, the free product fully stacks up with the competitors listed. Full control over the data ingests for flexible configuration. Graylog even better on that front than AlienVault USM because you cannot configure the variable mapping. We haven't used the threat exchange stuff or correlation. But with regex searches, we have created function dashboards that show threat theater pictures of our network based on logs from our firewall.
    Incentivized
    Read full review
    Elastic
    Kibana is free; it was the first and only thing we've tried in this area.
    Incentivized
    Read full review
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Scalability
    Graylog
    No answers on this topic
    Elastic
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Return on Investment
    Graylog
    • Able to offer monitoring services to new and existing clients to increase revenue
    • Staff have increased billing percentage
    • Potential to expand security services
    Incentivized
    Read full review
    Elastic
    • Issues that affect checkout experiences for customers are able to be prioritized and solved quickly.
    • We are able to more efficiently use resources due to the automation of reporting alerts. Decreasing employee resources needed.
    • Visualization allows us to quickly share issues and explain to coworkers in order to escalate issues that can cost our bottom line.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots