Kibana vs. New Relic

Kibana is indeed a powerful tool and has many use cases especially in environments that rely heavily on real-time log analysis and visualisation. Kibana’s ability to handle large volumes of log data and present it in an accessible, searchable format is invaluable. We use Kibana to monitor security related issues and it proactively alerts our Slack channels about any anomality or issues.

Incentivized

New Relic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was horrible to manage. But now we have them in one central place that we can query, review and monitor.

Incentivized

• Fast searches with powerful index.
• Beautiful data visualizations.
• Real-time observability.

Incentivized

• Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
• NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
• Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
• ASk AI is great addition that can fetch details you need with natuaral language

Incentivized

• Some performance issues with large datasets.
• Linking to dashboards makes extremely long urls.
• Lack of reports.

Incentivized

• Support for SQL like query with more functional features of analysis while viewing distributed tracing.
• support for very low level specific integration from APIs to classes to functions to piece of code
• More detailed documentation, as we faced issues while integrating for the first time.

Incentivized

The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

Incentivized

Its usability is generally good and it provides teams with a basic to intermediate understanding about data visualization. It is very user-friendly when it comes to creating dashboards. The UI is very good and simple. Its integration with other tools for alerting and reporting is amazing. But its advance features have a learning curve and a first timer needs some time to use the advance features.

Incentivized

As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.

Incentivized

Never observed an outage

Incentivized

there are times where browser cache will cause issues that require you to clear your browser before continuing.

Incentivized

We did not use the official Kibana support. Documentation was easy enough to follow.

Incentivized

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

Kibana is free; it was the first and only thing we've tried in this area.

Incentivized

New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• Issues that affect checkout experiences for customers are able to be prioritized and solved quickly.
• We are able to more efficiently use resources due to the automation of reporting alerts. Decreasing employee resources needed.
• Visualization allows us to quickly share issues and explain to coworkers in order to escalate issues that can cost our bottom line.

Incentivized

• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

Incentivized