Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kibana
Score 7.9 out of 10
N/A
Kibana allows users to visualize Elasticsearch data and navigate the Elastic Stack so you can do anything from tracking query load to understanding the way requests flow through your apps.N/A
New Relic
Score 8.3 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
KibanaNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
KibanaNew Relic
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KibanaNew Relic
Considered Both Products
Kibana

No answer on this topic

New Relic
Chose New Relic
The overlap is not large, but the one advantage of the speed curve is retention: data is available permanently, which allows you to investigate the hypothesis with data collected before formulating the hypothesis. This has proven very effective for us.
Chose New Relic
I find each of them has particular strengths and perhaps they deserve their own space in their particular speciality sector. I find New Relic to be exceptionally good and powerful to aggregate all sorts of meaningful data into Dashboards or Monitoring. So basically the same …
Top Pros
Top Cons
Features
KibanaNew Relic
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Kibana
7.4
5 Ratings
11% below category average
New Relic
-
Ratings
Pixel Perfect reports6.02 Ratings00 Ratings
Customizable dashboards8.45 Ratings00 Ratings
Report Formatting Templates7.83 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Kibana
6.2
5 Ratings
25% below category average
New Relic
-
Ratings
Drill-down analysis7.65 Ratings00 Ratings
Formatting capabilities7.04 Ratings00 Ratings
Integration with R or other statistical packages5.01 Ratings00 Ratings
Report sharing and collaboration5.44 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Kibana
6.8
2 Ratings
20% below category average
New Relic
-
Ratings
Publish to Web8.02 Ratings00 Ratings
Publish to PDF8.02 Ratings00 Ratings
Report Versioning6.02 Ratings00 Ratings
Report Delivery Scheduling6.02 Ratings00 Ratings
Delivery to Remote Servers6.02 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Kibana
6.6
4 Ratings
19% below category average
New Relic
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)7.64 Ratings00 Ratings
Location Analytics / Geographic Visualization7.02 Ratings00 Ratings
Predictive Analytics6.02 Ratings00 Ratings
Pattern Recognition and Data Mining6.01 Ratings00 Ratings
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KibanaNew Relic
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Score 8.8 out of 10
Medium-sized Companies
Supermetrics
Supermetrics
Score 9.5 out of 10
GitLab
GitLab
Score 8.6 out of 10
Enterprises
Dataiku
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Score 8.4 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
KibanaNew Relic
Likelihood to Recommend
7.6
(5 ratings)
8.1
(137 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(16 ratings)
Usability
8.0
(1 ratings)
7.5
(8 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
7.7
(2 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.1
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
KibanaNew Relic
Likelihood to Recommend
Elastic
Kibana is indeed a powerful tool and has many use cases especially in environments that rely heavily on real-time log analysis and visualisation. Kibana’s ability to handle large volumes of log data and present it in an accessible, searchable format is invaluable. We use Kibana to monitor security related issues and it proactively alerts our Slack channels about any anomality or issues.
Read full review
New Relic
New Relic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was horrible to manage. But now we have them in one central place that we can query, review and monitor.
Read full review
Pros
Elastic
  • Fast searches with powerful index.
  • Beautiful data visualizations.
  • Real-time observability.
Read full review
New Relic
  • Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
  • NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
  • Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
  • ASk AI is great addition that can fetch details you need with natuaral language
Read full review
Cons
Elastic
  • Some performance issues with large datasets.
  • Linking to dashboards makes extremely long urls.
  • Lack of reports.
Read full review
New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
Read full review
Likelihood to Renew
Elastic
No answers on this topic
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Usability
Elastic
Its usability is generally good and it provides teams with a basic to intermediate understanding about data visualization. It is very user-friendly when it comes to creating dashboards. The UI is very good and simple. Its integration with other tools for alerting and reporting is amazing. But its advance features have a learning curve and a first timer needs some time to use the advance features.
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New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Reliability and Availability
Elastic
No answers on this topic
New Relic
Never observed an outage
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Performance
Elastic
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Elastic
We did not use the official Kibana support. Documentation was easy enough to follow.
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Implementation Rating
Elastic
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Elastic
Kibana is free; it was the first and only thing we've tried in this area.
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New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Scalability
Elastic
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Elastic
  • Issues that affect checkout experiences for customers are able to be prioritized and solved quickly.
  • We are able to more efficiently use resources due to the automation of reporting alerts. Decreasing employee resources needed.
  • Visualization allows us to quickly share issues and explain to coworkers in order to escalate issues that can cost our bottom line.
Read full review
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
ScreenShots