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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HeyOrca

    Score10 out of 10
    Small Businesses (1-50 employees)
    HeyOrca is a solution that allows an agency’s clients to review and approve upcoming social media content. The vendor aims to help agencies save time by moving away from using spreadsheets and docs to communicate and obtain approvals from their clients. With this solution, no logins or spreadsheets are needed. Agencies can invite clients into a visual stakeholder-friendly view where they can approve and provide feedback without needing to sign up. Agencies can also record every change made to…

    $59

    per month per calendar

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    HeyOrcaTeamViewer
    Editions & Modules
    Solo
    $0
    Basic
    $59
    per month per calendar
    Standard
    $99.00
    per month per calendar
    Pro
    $149
    per month per calendar
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    HeyOrcaTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPlans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.—
    More Pricing Information
    Community Pulse
    HeyOrcaTeamViewer
    Considered Both Products
    HeyOrca
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    356 Answers
    Features
    HeyOrcaTeamViewer
    Publishing
    Comparison of Publishing features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    8.3
    6 Ratings
    2% above category average
    TeamViewer
    -
    Ratings
    Content planning and scheduling10.06 Ratings00 Ratings
    Audience targeting7.04 Ratings00 Ratings
    Workflow management8.06 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    9.0
    5 Ratings
    10% above category average
    TeamViewer
    -
    Ratings
    Bulk actions9.05 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    9.3
    6 Ratings
    11% above category average
    TeamViewer
    -
    Ratings
    Twitter10.06 Ratings00 Ratings
    Facebook9.06 Ratings00 Ratings
    LinkedIn9.06 Ratings00 Ratings
    Instagram9.06 Ratings00 Ratings
    Account management
    Comparison of Account management features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    8.0
    6 Ratings
    1% above category average
    TeamViewer
    -
    Ratings
    Role-based user permissions & privileges9.06 Ratings00 Ratings
    Mobile access7.06 Ratings00 Ratings
    Security
    Comparison of Security features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of HeyOrca and TeamViewer
    Feature
    HeyOrca
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    HeyOrcaTeamViewer
    Small Businesses
    Sendible
    Score7.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeyOrcaTeamViewer
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.1
    (68 ratings)
    Usability
    10.0
    (2 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    HeyOrcaTeamViewer
    Likelihood to Recommend
    HeyOrca
    HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    HeyOrca
    • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
    • Provides a one-stop option for multiple client and platform content to live.
    • Great customer service and extremely responsive help center.
    • Easy to use and learn interface.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    HeyOrca
    • We had some issues with the timing of posts and posts not going out when they updated their platform recently.
    • Missing out on posting directly to Instagram (we have to use another platform for this).
    • Doesn't support Instagram stories, so we have to denote which ones are for Instagram stories and which ones are for Instagram newsfeed.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    HeyOrca
    We decided today that we were renewing our use
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    HeyOrca
    Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    HeyOrca
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    HeyOrca
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    HeyOrca
    Support is really helpful and always giving their best to assist us.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    HeyOrca
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    HeyOrca
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    HeyOrca
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    HeyOrca
    HeyOrca is definitely more for the agency level than Hootsuite. Hootsuite is fairly limited, even at its larger plans. HeyOrca is geared towards agencies, and that is definitely clear in the interface and arrangement. Hootsuite sure seems like more of a consumer product than a B2B product in my opinion.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    HeyOrca
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    HeyOrca
    • Sustains our clients due to its layout and user-friendliness
    • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    HeyOrca Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.