What users are saying about
12 Ratings
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Top Rated
983 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.9 out of 100

Webex App

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Top Rated
983 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Publishing

    7.0

    HeyOrca

    70%

    Webex App

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 3/3 features

    Content planning and scheduling

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Audience targeting

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Workflow management

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Engagement

    7.0

    HeyOrca

    70%

    Webex App

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 1/1 features

    Bulk actions

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Channel coverage/integration

    7.5

    HeyOrca

    75%

    Webex App

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 4/4 features

    Twitter

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Facebook

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    LinkedIn

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Instagram

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Account management

    8.5

    HeyOrca

    85%

    Webex App

    Feature Set Not Supported
    N/A
    HeyOrca ranks higher in 2/2 features

    Role-based user permissions & privileges

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Mobile access

    8.0
    80%
    5 Ratings
    N/A
    0 Ratings

    Project Management

    HeyOrca

    Feature Set Not Supported
    N/A
    8.2

    Webex App

    82%
    Webex App ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.3
    83%
    197 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.7
    77%
    112 Ratings

    Scheduling

    N/A
    0 Ratings
    8.7
    87%
    290 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.9
    79%
    154 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.9
    89%
    325 Ratings

    Search

    N/A
    0 Ratings
    8.0
    80%
    262 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.2
    82%
    177 Ratings

    Communication

    HeyOrca

    Feature Set Not Supported
    N/A
    8.4

    Webex App

    84%
    Webex App ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    8.9
    89%
    356 Ratings

    Notifications

    N/A
    0 Ratings
    8.6
    86%
    350 Ratings

    Discussions

    N/A
    0 Ratings
    8.8
    88%
    332 Ratings

    Surveys

    N/A
    0 Ratings
    7.8
    78%
    219 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    7.9
    79%
    202 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    8.2
    82%
    130 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    8.1
    81%
    159 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    8.7
    87%
    305 Ratings

    File Sharing & Management

    HeyOrca

    Feature Set Not Supported
    N/A
    8.3

    Webex App

    83%
    Webex App ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.0
    80%
    185 Ratings

    Video files

    N/A
    0 Ratings
    8.1
    81%
    278 Ratings

    Audio files

    N/A
    0 Ratings
    8.4
    84%
    276 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.3
    83%
    268 Ratings

    Access control

    N/A
    0 Ratings
    8.3
    83%
    236 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.3
    83%
    246 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.3
    83%
    152 Ratings

    Device sync

    N/A
    0 Ratings
    8.4
    84%
    223 Ratings

    Attribute Ratings

    • HeyOrca is rated higher in 2 areas: Likelihood to Renew, Usability
    • Webex App is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    HeyOrca

    81%
    5 Ratings
    8.7

    Webex App

    87%
    419 Ratings

    Likelihood to Renew

    10.0

    HeyOrca

    100%
    1 Rating
    6.7

    Webex App

    67%
    7 Ratings

    Usability

    9.0

    HeyOrca

    90%
    1 Rating
    8.8

    Webex App

    88%
    356 Ratings

    Availability

    HeyOrca

    N/A
    0 Ratings
    10.0

    Webex App

    100%
    1 Rating

    Performance

    HeyOrca

    N/A
    0 Ratings
    9.0

    Webex App

    90%
    1 Rating

    Support Rating

    HeyOrca

    N/A
    0 Ratings
    8.5

    Webex App

    85%
    395 Ratings

    In-Person Training

    HeyOrca

    N/A
    0 Ratings
    9.1

    Webex App

    91%
    2 Ratings

    Online Training

    HeyOrca

    N/A
    0 Ratings
    8.7

    Webex App

    87%
    2 Ratings

    Implementation Rating

    HeyOrca

    N/A
    0 Ratings
    9.0

    Webex App

    90%
    5 Ratings

    Configurability

    HeyOrca

    N/A
    0 Ratings
    9.0

    Webex App

    90%
    1 Rating

    Ease of integration

    HeyOrca

    N/A
    0 Ratings
    8.0

    Webex App

    80%
    1 Rating

    Product Scalability

    HeyOrca

    N/A
    0 Ratings
    10.0

    Webex App

    100%
    1 Rating

    Vendor post-sale

    HeyOrca

    N/A
    0 Ratings
    8.0

    Webex App

    80%
    1 Rating

    Vendor pre-sale

    HeyOrca

    N/A
    0 Ratings
    8.0

    Webex App

    80%
    1 Rating

    Likelihood to Recommend

    HeyOrca

    HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
    Read full review

    Cisco

    Webex is suited for video calls with your team members. It can host up to a decent amount of people. You also have multiple features, such as sharing your screen, taking control of other people's screens, recording the meeting, and sending over files during meetings. It's less appropriate if you want to send a quick message to other people as a simple question. Sometimes you don't want to have to involve in calling people because you want things done quickly; Webex needs this.
    Read full review

    Pros

    HeyOrca

    • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
    • Provides a one-stop option for multiple client and platform content to live.
    • Great customer service and extremely responsive help center.
    • Easy to use and learn interface.
    Read full review

    Cisco

    • High-quality, high-impact communications in our workflow.
    • It's great for sharing large documents, it doesn't slow down our communications.
    • The dark mode is excellent, it has a good image and seamless integration features.
    • We can record meetings, which is perfect for backing up any information that may be overlooked.
    Read full review

    Cons

    HeyOrca

    • The interface is kind of slow to respond.
    • The media library sometimes breaks.
    Read full review

    Cisco

    • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
    • Having an option to create publically searchable spaces so that a community can be grown around Webex.
    • A Meraki app/bot to push notification to the Webex App.
    Read full review

    Pricing Details

    HeyOrca

    Starting Price

    $99 Per Calendar per month

    Editions & Modules

    HeyOrca editions and modules pricing
    EditionModules
    Annual Price$99.001

    Footnotes

    1. Per Calendar per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

    Webex App

    Starting Price

    $0 user/month

    Editions & Modules

    Webex App editions and modules pricing
    EditionModules
    Basic Plan$0.001
    Meet Plan$13.502
    Meet + Call Plan$25.003
    Enterprise PlanContact Sales4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    HeyOrca

    We decided today that we were renewing our use
    Read full review

    Cisco

    Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
    Read full review

    Usability

    HeyOrca

    Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
    Read full review

    Cisco

    As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
    Read full review

    Reliability and Availability

    HeyOrca

    No answers on this topic

    Cisco

    We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
    Read full review

    Performance

    HeyOrca

    No answers on this topic

    Cisco

    I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
    Read full review

    Support Rating

    HeyOrca

    No answers on this topic

    Cisco

    The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
    Read full review

    In-Person Training

    HeyOrca

    No answers on this topic

    Cisco

    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review

    Online Training

    HeyOrca

    No answers on this topic

    Cisco

    Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
    Read full review

    Implementation Rating

    HeyOrca

    No answers on this topic

    Cisco

    Management involvement to get users to adopt is key. Users have a hard time changing to new software.
    Read full review

    Alternatives Considered

    HeyOrca

    Much easier to use and understand. HeyOrca does what they do and they do it best, they don't complicate it with other things like Sprout Social does.
    Read full review

    Cisco

    I think Webex App is somewhat better than other video conferencing apps due to following reasons -
    • Better quality of recorded sessions
    • Better in terms of options for meeting customization
    • Can be integrated with Outlook
    • Ease of use
    It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
    Read full review

    Scalability

    HeyOrca

    No answers on this topic

    Cisco

    Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
    Read full review

    Return on Investment

    HeyOrca

    • Sustains our clients due to its layout and user-friendliness
    • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
    Read full review

    Cisco

    • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
    • Many teachers have now good skills for online education due to Webex conferences.
    • Our students have good jobs and they manage to access Universities due to our Webex conferences.
    Read full review

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