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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A

    Mitratech Mineral

    Score9.5 out of 10
    N/AMineral, formerly known as ThinkHR, and now from Mitratech, offers HR and compliance solutions that aim to take the guesswork out of HR and compliance, giving clients peace of mind. The solution combines data, technology, and human expertise to drive innovation and personalized guidance. With its integrated learning management system in the Mineral Platform, users can assign essential training content or engage employees with career development courses.N/A
    Pricing
    HipChat (discontinued)Mitratech Mineral
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HipChat (discontinued)Mitratech Mineral
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HipChat (discontinued)Mitratech Mineral
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    HipChat (discontinued)Mitratech Mineral
    Project Management
    Comparison of Project Management features of HipChat (discontinued) and Mitratech Mineral
    Feature
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    Mitratech Mineral
    -
    Ratings
    Mobile Access7.397 Ratings00 Ratings
    Search7.2103 Ratings00 Ratings
    Communication
    Comparison of Communication features of HipChat (discontinued) and Mitratech Mineral
    Feature
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    Mitratech Mineral
    -
    Ratings
    Chat7.7132 Ratings00 Ratings
    Notifications7.7130 Ratings00 Ratings
    Discussions6.5110 Ratings00 Ratings
    Surveys7.834 Ratings00 Ratings
    Internal knowledgebase7.043 Ratings00 Ratings
    Integrates with GoToMeeting7.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HipChat (discontinued) and Mitratech Mineral
    Feature
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Mitratech Mineral
    -
    Ratings
    Video files6.585 Ratings00 Ratings
    Audio files6.873 Ratings00 Ratings
    Access control6.660 Ratings00 Ratings
    Advanced security features5.949 Ratings00 Ratings
    Integrates with Google Drive6.027 Ratings00 Ratings
    Device sync6.055 Ratings00 Ratings
    Best Alternatives
    HipChat (discontinued)Mitratech Mineral
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HipChat (discontinued)Mitratech Mineral
    Likelihood to Recommend
    6.8
    (133 ratings)
    9.8
    (8 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (8 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.1
    (7 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    HipChat (discontinued)Mitratech Mineral
    Likelihood to Recommend
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Mitratech
    My company used the platform specifically to ensure employees had access to uniform compliance/HR training materials. We didn't use it much outside of that, except maybe to provide additional required training. It would be beneficial if an individual or company needed a solution like this. Individually, our HR team would also review training for ourselves when we had questions about something.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Mitratech
    • The Set up is easy
    • Tracking of employees progress is simple and easy to keep up with employees progress
    • They have a great program for setting up various training groups - so you can assign the training programs as a group to the new hires at one time.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Mitratech
    • Deleting employees from the system could be easier
    • Adding your own content would be a nice feature
    • Setting up your own dashboard would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Usability
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Mitratech
    From a user's standpoint, the platform was really easy to navigate, both from the employer and employee standpoints. I had no issues uploading employee information so they had access on day one, and I often helped employees access the platform and make sure they were set to complete their training. It was not often that we encountered an error, and when we did, it was easy to resolve for the employees.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Mitratech
    ThinkHR Learn provides many helpful resources for the HR professional.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Mitratech
    Safety Skills have more safety topics but Mineral safety videos are good too. In some ways, I prefer Mineral over Shrm due to the ease of finding the templates that I am looking for. It would be nice if they had an HR conference too because I never heard of Mineral until it was introduce to use by one of our vendors.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Return on Investment
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    Mitratech
    • It has definitely been positive, but I'm not sure how I could measure the ROI. I feel it has given me more insight into certain situations, such as dealing with millennial employees, and has helped me to grow as a leader in my organization.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).