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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A

    Roadmunk

    Score4.8 out of 10
    N/ARoadmunk is a roadmap visualization platform that is designed to enable product managers and their teams to communicate the strategic roadmap throughout their organization. The vendor says product leaders can easily input milestones, roadmap data and create unlimited pivots in real time. The vendor says it has differentiated itself through intuitive user-centric design, seamless manipulation of roadmap views and enterprise data security. Since late 2021, Roadmunk is part of Tempo.

    $19

    per seat

    Pricing
    HipChat (discontinued)Roadmunk
    Editions & Modules
    No answers on this topic
    Starter
    $19
    per seat
    Business
    $49
    per seat
    Professional
    $99
    per seat
    Enterprise
    Custom
    per seat
    Offerings
    Pricing Offerings
    HipChat (discontinued)Roadmunk
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Ready to roadmap? All our plans start with a free 14-day trial.
    More Pricing Information
    Community Pulse
    HipChat (discontinued)Roadmunk
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Tempo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    HipChat (discontinued)Roadmunk
    Project Management
    Comparison of Project Management features of HipChat (discontinued) and Roadmunk
    Feature
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    Roadmunk
    -
    Ratings
    Mobile Access7.397 Ratings00 Ratings
    Search7.2103 Ratings00 Ratings
    Communication
    Comparison of Communication features of HipChat (discontinued) and Roadmunk
    Feature
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    Roadmunk
    -
    Ratings
    Chat7.7132 Ratings00 Ratings
    Notifications7.7130 Ratings00 Ratings
    Discussions6.5110 Ratings00 Ratings
    Surveys7.834 Ratings00 Ratings
    Internal knowledgebase7.043 Ratings00 Ratings
    Integrates with GoToMeeting7.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HipChat (discontinued) and Roadmunk
    Feature
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Roadmunk
    -
    Ratings
    Video files6.585 Ratings00 Ratings
    Audio files6.873 Ratings00 Ratings
    Access control6.660 Ratings00 Ratings
    Advanced security features5.949 Ratings00 Ratings
    Integrates with Google Drive6.027 Ratings00 Ratings
    Device sync6.055 Ratings00 Ratings
    Best Alternatives
    HipChat (discontinued)Roadmunk
    Small Businesses
    Flock
    Score9.5 out of 10
    Craft.io
    Score10 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    ProductPlan
    Score9.5 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Atlassian Product Collection, with Jira Product Discovery
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HipChat (discontinued)Roadmunk
    Likelihood to Recommend
    6.8
    (133 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (8 ratings)
    8.0
    (2 ratings)
    Support Rating
    7.1
    (7 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    HipChat (discontinued)Roadmunk
    Likelihood to Recommend
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Tempo
    We replaced Trello with Roadmunk for our Roadmapping purposes. For the poor Product Manager and Product Team that is incessantly asked "where is the product roadmap" by Sales and Management, this is the tool for you! Easy, simple, and makes pretty pictures for those constituents. It is less useful for full Requirements documentation. "Ideas" is OK, but too hard to get submissions from non-Roadmunk users, and clunky integration back to the primary road mapping function. Needs an improved editing environment to fully express Reqs using this tool, but it's not that far off!
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Tempo
    • Allows us to easily customize swimlanes based on audience and task
    • Provides a visualization of resource load "weight" in a particular swimlane
    • Gives us a visual vocabulary to explain our agile process and its impact to customers
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Tempo
    • The fact that you have to add a date to everything; dates stick to people’s minds.
    • Connecting bars to milestones; unclear which to use when.
    • Collaboration isn’t great; can’t track changes, add comments, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Tempo
    No answers on this topic
    Usability
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Tempo
    Performance has improved meaningfully over the last 12 months or so, especially in our views that contain many roadmap items. Some challenges remain, however, particularly when changing the timeline and in scenarios of multiple users interacting with the roadmap simultaneously.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Tempo
    We never really had to go back to Roadmunk for support, but they do provide a wealth of informative updates that can be consumed at the individual user's own pace.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Tempo
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Tempo
    We've used Google Calendar, Microsoft Office products, Trello, and others. Roadmunk seems to combine the best of all of those, and then offers a little more.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Tempo
    No answers on this topic
    Return on Investment
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    Tempo
    • Def saves us HOURS per quarter probably 50 man-hours per year re: automated visualizations vs. yoga poses trying to use Excel, JIRA, PowerPoint, Visio, etc.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

    Roadmunk Screenshots

    Screenshot of IT roadmap UIScreenshot of Timeline View - Create alignment around initiatives, objectives and milestones by visualizing your strategy on a timeline.Screenshot of Roadmap Example - Find a roadmap template, then make it your own. All our roadmap templates can be accessed and edited within Roadmunk. No more gymnastics in Excel and PPT.Screenshot of Swimlane view - Flexible teams need flexible roadmaps. Swimlane is the roadmap of choice for agile teams and beyond.Screenshot of Master Roadmapping - Teams build their own roadmaps, which can be rolled into a high-level Master view.Screenshot of Pre-designed templates - Over 35 roadmap templates to map your journey.