Homebase vs isolved

• Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
• Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
• Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.

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• Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
• Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
• Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.

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• The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
• The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
• The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.

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• Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
• Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.

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• Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
• It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
• Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers

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• The ability for employees to punch in and out from their phones eliminates paper time sheets and allows us to process payroll remotely, improving our time and process.
• Employees have access to their paystubs, which reduces the number of requests for copies when they need them.

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