What users are saying about
5 Ratings
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Top Rated
99 Ratings
5 Ratings
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Score 10 out of 100

isolved

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Top Rated
99 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Likelihood to Recommend

Homebase

Homebase is well suited for small business owners and startups who need to track employee hours more efficiently, and who desire for their employees to be able to directly compliment each other, or have more control over the ability to trade shifts. It is less appropriate for larger businesses that have multiple departments, or businesses with few departments and employees who may be scheduled in more than one department.
Amy DiMouro | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Homebase
isolved
7.9
Employee demographic data
Homebase
isolved
9.0
Employment history
Homebase
isolved
9.0
Job profiles and administration
Homebase
isolved
7.5
Workflow for transfers, promotions, pay raises, etc.
Homebase
isolved
8.1
Organizational charting
Homebase
isolved
6.9
Organization and location management
Homebase
isolved
7.2
Compliance data (COBRA, OSHA, etc.)
Homebase
isolved
8.0

Payroll Management

Homebase
isolved
8.2
Pay calculation
Homebase
isolved
9.3
Support for external payroll vendors
Homebase
isolved
6.8
Off-cycle/On-Demand payment
Homebase
isolved
8.3
Benefit plan administration
Homebase
isolved
8.1
Direct deposit files
Homebase
isolved
9.2
Salary revision and increment management
Homebase
isolved
7.4
Reimbursement management
Homebase
isolved
8.3

Leave and Attendance Management

Homebase
isolved
8.1
Approval workflow
Homebase
isolved
7.7
Balance details
Homebase
isolved
8.3
Annual carry-forward and encashment
Homebase
isolved
8.2

Employee Self Service

Homebase
isolved
8.4
View and generate pay and benefit information
Homebase
isolved
9.0
Update personal information
Homebase
isolved
9.2
View company policy documentation
Homebase
isolved
7.8
Employee recognition
Homebase
isolved
7.1
View job history
Homebase
isolved
9.1

Asset Management

Homebase
isolved
8.1
Tracking of all physical assets
Homebase
isolved
8.1

HR Reporting

Homebase
isolved
8.0
Report builder
Homebase
isolved
8.1
Pre-built reports
Homebase
isolved
8.0
Ability to combine HR data with external data
Homebase
isolved
7.9

Onboarding

Homebase
isolved
8.0
New hire portal
Homebase
isolved
8.4
Manager tracking tools
Homebase
isolved
7.6

Performance and Goals

Homebase
isolved
7.2
Corporate goal setting
Homebase
isolved
7.4
Individual goal setting
Homebase
isolved
7.1
Line-of sight-visibility
Homebase
isolved
6.9
Performance tracking
Homebase
isolved
7.4

Performance Management

Homebase
isolved
7.5
Performance plans
Homebase
isolved
7.5
Performance improvement plans
Homebase
isolved
7.5
Review status tracking
Homebase
isolved
7.5
Review reminders
Homebase
isolved
7.6
Multiple review frequency
Homebase
isolved
7.4

Succession Planning

Homebase
isolved
6.9
Create succession plans/pools
Homebase
isolved
7.1
Candidate ranking
Homebase
isolved
7.1
Candidate search
Homebase
isolved
6.7
Candidate development
Homebase
isolved
6.7

Recruiting / ATS

Homebase
isolved
7.8
Job Requisition Management
Homebase
isolved
7.1
Company Website Posting
Homebase
isolved
7.6
Publish to Social Media
Homebase
isolved
8.3
Job Search Site Posting
Homebase
isolved
8.3
Duplicate Candidate Prevention
Homebase
isolved
7.9
Applicant Tracking
Homebase
isolved
7.6
Notifications and Alerts
Homebase
isolved
7.7

Pros

Homebase

  • Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
  • Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
  • Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.
Amy DiMouro | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

Homebase

  • The messaging features in Homebase are not consistent across the platform. In the app you can mass message everyone, however using the website you cannot, at least not at the price point that we are using.
  • The roles for employees and how to navigate them can be confusing especially when trying to schedule one employee in two different departments.
  • The separation of departments is a bit rigid and makes it difficult for universal employees to be scheduled easily.
Amy DiMouro | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 13 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 4 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 3 answers
Unless it is after 5pm, I am always able to connect with a representative for assistance
Melissa Gering | TrustRadius Reviewer

Performance

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 7.3
Based on 1 answer
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 9.2
Based on 8 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

Homebase

No answers on this topic

isolved

I did not have in-person training
Melissa Gering | TrustRadius Reviewer

Online Training

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 1 answer
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 10 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Homebase

No answers on this topic

isolved

We have not used other Time and Attendance software except a scheduling system called Scheduler (Custom developed for our business). I haven't had the need to research other solutions as I have always been comfortable with the product itself as well as the support that you receive from QQest. Help is literally a phone call away and maintenance contracts are well worth the purchase price, especially in the even of an upgrade.
Anonymous | TrustRadius Reviewer

Scalability

Homebase

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Works very well. No complaints.
Melissa Gering | TrustRadius Reviewer

Return on Investment

Homebase

  • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
  • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
  • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
Amy DiMouro | TrustRadius Reviewer

isolved

  • The ability for employees to punch in and out from their phones eliminates paper time sheets and allows us to process payroll remotely, improving our time and process.
  • Employees have access to their paystubs, which reduces the number of requests for copies when they need them.
Roger Buckley | TrustRadius Reviewer

Pricing Details

Homebase

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Homebase Editions & Modules

Edition
BasicFree
Essentials$142
Plus$352
All-in-one$702
  1. per month
Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Add comparison