Hubdoc vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 8.9 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
QuickBooks Online
Score 8.2 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$20
per month
Pricing
HubdocQuickBooks Online
Editions & Modules
Starting Price
$12.00
per month
Solopreneur
$20
per month
Simple Start
$35
per month
Plus
$99
per month
Advanced
$235
per month
Offerings
Pricing Offerings
HubdocQuickBooks Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubdocQuickBooks Online
Considered Both Products
Hubdoc
Chose Hubdoc
We find Hubdoc to be much easier. It has very good AI even remembering which CC has been used prior for particular receipts.
Chose Hubdoc
Have only used FreshBooks otherwise, not comparable
Chose Hubdoc
Receipt Bank essentially does the same thing as Hubdoc but while we were evaluating both products we found Receipt Banks data extraction a lot slower (sometimes 24-48hrs) compared to Hubdoc which was in minutes. Also, Hubdoc had a large library of direct feeds which was a plus …
Chose Hubdoc
QBO and Bill.com do not have a mobile interface dedicated to uploading receipts from employees. The Hubdoc interface is more intuitive and has a better flow than Bill.com.
Chose Hubdoc
I don't have hands-on experience with any of the other software I mentioned. I have done a good deal of research with them, but did not find any particularly compelling reasons why they were better. The real reason I selected Hubdoc was because they offered a free, …
Chose Hubdoc
I had been using Bill.com for paying bills, for storing invoices and receipts, and for recording credit card payments. We did this to digitize all receipts for a business and get the accounting done at the same time. But Bill.com has a number of quirks, including a long sync …
Chose Hubdoc
Receipt Bank is similar, but does not retrieve documents, it focuses on collecting documents that are submitted by the clients (which Hubdoc also does). Receipt Bank's platform for CPAs is significantly more advanced and robust (Hubdoc's is basically non-existent), but the most …
Chose Hubdoc
I don't have any knowledge on the app.
QuickBooks Online
Top Pros
Top Cons
Features
HubdocQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Hubdoc
-
Ratings
QuickBooks Online
6.5
80 Ratings
14% below category average
Pay calculation00 Ratings5.771 Ratings
Benefit plan administration00 Ratings6.133 Ratings
Direct deposit files00 Ratings7.166 Ratings
Salary revision and increment management00 Ratings7.845 Ratings
Reimbursement management00 Ratings5.747 Ratings
Customization
Comparison of Customization features of Product A and Product B
Hubdoc
-
Ratings
QuickBooks Online
8.1
71 Ratings
7% above category average
API for custom integration00 Ratings8.457 Ratings
Plug-ins00 Ratings7.858 Ratings
Security
Comparison of Security features of Product A and Product B
Hubdoc
-
Ratings
QuickBooks Online
9.3
111 Ratings
12% above category average
Single sign-on capability00 Ratings9.183 Ratings
Role-based user permissions00 Ratings9.5105 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Hubdoc
-
Ratings
QuickBooks Online
8.0
135 Ratings
3% above category average
Dashboards00 Ratings7.9127 Ratings
Standard reports00 Ratings8.1131 Ratings
Custom reports00 Ratings7.9119 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Hubdoc
-
Ratings
QuickBooks Online
8.1
146 Ratings
6% above category average
Accounts payable00 Ratings8.5125 Ratings
Accounts receivable00 Ratings8.5134 Ratings
Cash management00 Ratings8.6123 Ratings
Bank reconciliation00 Ratings8.6140 Ratings
Expense management00 Ratings8.2125 Ratings
Time tracking00 Ratings4.557 Ratings
Fixed asset management00 Ratings8.455 Ratings
Multi-currency support00 Ratings6.824 Ratings
Multi-division support00 Ratings9.245 Ratings
Regulations compliance00 Ratings8.940 Ratings
Electronic tax filing00 Ratings8.268 Ratings
Self-service portal00 Ratings7.168 Ratings
Global Financial Support00 Ratings8.418 Ratings
Primary and Secondary Ledgers00 Ratings7.337 Ratings
Intercompany Accounting00 Ratings8.931 Ratings
Localizations00 Ratings8.423 Ratings
Journals and Reconciliations00 Ratings8.176 Ratings
Enterprise Accounting00 Ratings8.327 Ratings
Configurable Accounting00 Ratings7.840 Ratings
Centralized Rules Framework00 Ratings8.326 Ratings
Standardized Processes00 Ratings8.151 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Hubdoc
-
Ratings
QuickBooks Online
7.3
49 Ratings
1% above category average
Inventory tracking00 Ratings7.446 Ratings
Automatic reordering00 Ratings6.523 Ratings
Location management00 Ratings8.423 Ratings
Manufacturing module00 Ratings6.818 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Hubdoc
-
Ratings
QuickBooks Online
8.0
89 Ratings
4% above category average
Pricing00 Ratings7.856 Ratings
Order entry00 Ratings7.854 Ratings
Credit card processing00 Ratings8.965 Ratings
Cost of goods sold00 Ratings7.770 Ratings
Order Orchestration00 Ratings7.822 Ratings
End-to-end order visibility00 Ratings8.721 Ratings
Order exception Resolution00 Ratings7.819 Ratings
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HubdocQuickBooks Online
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Score 9.8 out of 10
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Dext Prepare (with Receipt Bank)
Score 9.6 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
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Accounting Seed
Score 7.4 out of 10
Enterprises
Conga Composer
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Score 9.3 out of 10
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Oracle Fusion Cloud ERP
Score 6.8 out of 10
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User Ratings
HubdocQuickBooks Online
Likelihood to Recommend
10.0
(14 ratings)
7.1
(164 ratings)
Likelihood to Renew
-
(0 ratings)
2.2
(24 ratings)
Usability
10.0
(1 ratings)
7.9
(79 ratings)
Availability
-
(0 ratings)
2.0
(5 ratings)
Performance
-
(0 ratings)
1.0
(4 ratings)
Support Rating
3.0
(3 ratings)
1.3
(68 ratings)
Implementation Rating
-
(0 ratings)
3.0
(6 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.3
(2 ratings)
Product Scalability
-
(0 ratings)
1.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(2 ratings)
User Testimonials
HubdocQuickBooks Online
Likelihood to Recommend
Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
Read full review
Intuit
QuickBooks Online is well suited for businesses looking for a cloud-based accounting software package allowing staff to work remotely or in a hybrid setting. QuickBooks Online is great for companies that want an efficient accounting software package that lends well to basic financial reporting (income statement and balance sheet). We enjoy working in QuickBooks Online.
Read full review
Pros
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
Read full review
Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review
Cons
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
Read full review
Intuit
  • Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
  • Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.
Read full review
Likelihood to Renew
Xero
No answers on this topic
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
Read full review
Usability
Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
Read full review
Intuit
While QuickBooks Online is generally easy to navigate, there are some features and functions that often require a Google search in order to find out where they are actually hidden. Additionally, there are some simple customization features that are surprisingly not available for an otherwise advanced program (e.g. only having a pool of 4 fonts to choose from, only having 4 very limited templates for invoicing, not color selection, etc). While I would say that about 75% of users shouldn't have a problem finding their way around with basic functions, there is a learning curve if you want to be able to dive into some of the more useful features, almost to the point that you need to have a dedicated account manager in order to use QuickBooks Online most effectively.
Read full review
Reliability and Availability
Xero
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Read full review
Performance
Xero
No answers on this topic
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Read full review
Support Rating
Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Intuit
In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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Implementation Rating
Xero
No answers on this topic
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
Read full review
Intuit
Quick and easy to set up. QuickBooks Online has a full suite of bookkeeping tools and pricing is affordable. QBO is best suited for Small Businesses and it's cloud-based, which is also well suited for the owners who work remotely. It is flexible and integrates well with Third-Party Payments. Bank reconciliation is a breeze.
Read full review
Scalability
Xero
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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Intuit
  • It has created a lot of cost and in-efficiency whenever we need to talk to support.
  • I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
  • Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.
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