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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Human Interest

    Score8.7 out of 10
    N/AHuman Interest headquartered in San Francisco offers their cloud-based 401k administation platform for employers featuring flexible plan design and a dedicated account manager.

    $80

    per month

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
    Pricing
    Human InterestQuickBooks Desktop Pro
    Editions & Modules
    Essentials
    $80 + $5 per eligible employee
    per month
    Complete
    $180 + $7 per eligible employee
    per month
    Concierge
    $280 + $9 per eligible employee
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Human InterestQuickBooks Desktop Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$499 one-time feeNo setup fee
    Additional DetailsEmployees pay a recordkeeping services and custody-related asset-based fee of 0.05% to Human Interest Inc., an investment advisory fee of 0.01% to Human Interest Advisors, plus underlying fund fees. Asset-based fees are deducted monthly from the employee’s account according to the HII Terms of Service and HIA Terms of Service. All prices are exclusive of applicable taxes. If the plan sponsor elects to hire an external investment advisor, the plan sponsors will pay such advisor as agreed between the plan sponsor and advisor. All prices are exclusive of applicable taxes and are subject to a $499 startup fee. See Terms of Service for additional details. Refer to humaninterest.com/payrolls for a list of integrated payroll providers. For non-rollover distributions, shipping and handling fees may apply to requests for check issuance and delivery.—
    More Pricing Information
    Community Pulse
    Human InterestQuickBooks Desktop Pro
    Considered Both Products
    Human Interest
    Chose Human Interest
    My client chose Human Interest, but I am more then happy with their choice. This system is amazing.
    Incentivized
    Chose Human Interest
    My experience with Paychex was not great. They did not communicate with me at all and during the transition charged me astronomically for services I was trying to transfer without much explanation. Human Interest completed the paperwork for Paychex and did it with a smile and …
    Incentivized
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    178 Answers
    88%
    Would buy again
    29 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    167 Answers
    93%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    185 Answers
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    158 Answers
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    161 Answers
    96%
    Implementation went as expected
    25 Answers
    Features
    Human InterestQuickBooks Desktop Pro
    401(k)
    Comparison of 401(k) features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    9.0
    107 Ratings
    16% above category average
    QuickBooks Desktop Pro
    -
    Ratings
    Payroll Integration9.095 Ratings00 Ratings
    Compliance Maintenance8.9102 Ratings00 Ratings
    Plan Flexibility8.899 Ratings00 Ratings
    Filings and Disclosures8.899 Ratings00 Ratings
    Ease of Enrollment9.3104 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    -
    Ratings
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Pay calculation00 Ratings6.364 Ratings
    Benefit plan administration00 Ratings6.338 Ratings
    Direct deposit files00 Ratings6.656 Ratings
    Salary revision and increment management00 Ratings6.352 Ratings
    Reimbursement management00 Ratings7.754 Ratings
    Customization
    Comparison of Customization features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    -
    Ratings
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    API for custom integration00 Ratings6.535 Ratings
    Plug-ins00 Ratings5.039 Ratings
    Security
    Comparison of Security features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.482 Ratings
    Role-based user permissions00 Ratings8.695 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Dashboards00 Ratings8.4100 Ratings
    Standard reports00 Ratings8.9117 Ratings
    Custom reports00 Ratings8.1114 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    -
    Ratings
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Accounts payable00 Ratings9.3119 Ratings
    Accounts receivable00 Ratings9.2121 Ratings
    Cash management00 Ratings9.2107 Ratings
    Bank reconciliation00 Ratings9.7119 Ratings
    Expense management00 Ratings9.4108 Ratings
    Time tracking00 Ratings7.451 Ratings
    Fixed asset management00 Ratings5.669 Ratings
    Multi-currency support00 Ratings6.931 Ratings
    Multi-division support00 Ratings8.958 Ratings
    Regulations compliance00 Ratings8.342 Ratings
    Electronic tax filing00 Ratings8.355 Ratings
    Self-service portal00 Ratings5.941 Ratings
    Global Financial Support00 Ratings4.217 Ratings
    Primary and Secondary Ledgers00 Ratings7.240 Ratings
    Intercompany Accounting00 Ratings7.943 Ratings
    Localizations00 Ratings4.219 Ratings
    Journals and Reconciliations00 Ratings8.876 Ratings
    Enterprise Accounting00 Ratings6.838 Ratings
    Configurable Accounting00 Ratings7.647 Ratings
    Centralized Rules Framework00 Ratings5.427 Ratings
    Standardized Processes00 Ratings8.555 Ratings
    Inventory Management
    Comparison of Inventory Management features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    -
    Ratings
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Inventory tracking00 Ratings6.056 Ratings
    Automatic reordering00 Ratings6.035 Ratings
    Location management00 Ratings6.032 Ratings
    Manufacturing module00 Ratings5.218 Ratings
    Order Management
    Comparison of Order Management features of Human Interest and QuickBooks Desktop Pro
    Feature
    Human Interest
    -
    Ratings
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Pricing00 Ratings7.555 Ratings
    Order entry00 Ratings8.555 Ratings
    Credit card processing00 Ratings7.251 Ratings
    Cost of goods sold00 Ratings8.063 Ratings
    Order Orchestration00 Ratings5.220 Ratings
    End-to-end order visibility00 Ratings6.123 Ratings
    Order exception Resolution00 Ratings5.218 Ratings
    Best Alternatives
    Human InterestQuickBooks Desktop Pro
    Small Businesses
    No answers on this topic
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    No answers on this topic
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Human InterestQuickBooks Desktop Pro
    Likelihood to Recommend
    8.8
    (202 ratings)
    8.5
    (135 ratings)
    Likelihood to Renew
    10.0
    (10 ratings)
    8.0
    (19 ratings)
    Usability
    9.2
    (196 ratings)
    9.1
    (42 ratings)
    Availability
    10.0
    (3 ratings)
    8.3
    (2 ratings)
    Performance
    10.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (35 ratings)
    1.2
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    9.0
    (6 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (3 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    8.5
    (22 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (3 ratings)
    8.0
    (1 ratings)
    Professional Services
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Human InterestQuickBooks Desktop Pro
    Likelihood to Recommend
    Human Interest
    Actually you guys serve a lot of variety of clients that we have. So everything from simple clients on your 316 and then you got your 338 platforms to some more of the complex clients that want to carve out their own funds. You guys integrate well with financial advisors if they wish to use that, but a lot of times it's, those aren't necessary if clients want to save money.
    Read full review
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Pros
    Human Interest
    • So as a user of it, since I was being paid by these companies, being able to manage my level of risk, being able to manage how much I was putting in from a percentage standpoint was always super easy. Even in a situation where my last company was acquired, we had to go through transferring over to different solutions was super useful. The team was always very open, honest about, Hey, what can we do? How can we work with them? And accommodating in that way. I think as a provider it was so easy to get team members set up. I never had any complaints. I never had anybody worry. I never had somebody come to me and go like, I don't understand Human Interest.
    Read full review
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Cons
    Human Interest
    • The only thing I can think of right off hand is that there's a day delay when we look at our total. So for instance, we heard the other day that there was a rally in the markets on Friday and that everybody had supposedly recouped all of their losses from March. We actually had to wait the whole weekend until Monday to log in to actually see what those were. And I know real time is really, really hard, but anytime we could get something faster, that would probably be my only.
    Read full review
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Likelihood to Renew
    Human Interest
    We will drop Human Interest as soon as they rectify their error in withdrawing $3600 in additional fees earlier this year
    Read full review
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Usability
    Human Interest
    It's really easy to get, well, first of all, they get enrolled automatically so they get added to the platform automatically. They get removed from the platform automatically and everything is really easy to understand for someone who doesn't have a lot of experience. And that's actually a lot of our employees have never had a retirement benefit before. They don't know anything about it. They really don't understand how it works. There's also a little bit of a fear factor with deducting money from their paycheck to be able to contribute to this. And so how easy it is for them to get it set up and then the information that Human Interest gives them about what the benefit is, how it works, all that, it's great
    Read full review
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Reliability and Availability
    Human Interest
    no issues so far
    Read full review
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Performance
    Human Interest
    Easy to navigate
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Support Rating
    Human Interest
    So we had a designated rep and he was fantastic. I don't remember his name at the moment, but he was almost immediately responsive. And you guys also partnered with us for client knowledge webinars and he was great. Great at that too.
    Read full review
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
    Read full review
    In-Person Training
    Human Interest
    No answers on this topic
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Online Training
    Human Interest
    super easy to get going
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Human Interest
    A key insight from our implementation of Human Interest is that early coordination across finance, HR, and leadership is critical. The platform itself is straightforward, but ensuring payroll integration, compliance documentation, and employee education are aligned from the start makes the rollout smoother and increases adoption. Another insight is that employees respond best when given clear, simple communication about how to enroll and the benefits of participation—this minimizes confusion and builds trust in the program. Finally, dedicating time up front to review compliance and reporting features helps avoid issues later and gives leadership confidence in the plan’s long-term stability.
    Incentivized
    Read full review
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Alternatives Considered
    Human Interest
    Insperity was horrible. Expensive, hidden fees at every corner, not communicative. They messed up my plan and didn't include the requested Safe Harbor provision and I had to pay the piper for their mistake. Nothing Insperity did was customer first, fiduciary, or even compliant. I have had the exact opposite experience with Human Interest and they cleaned up Insperity's mess without any complaints and dealt with Insperity dragging their feet on the conversion over a $1k offboarding fee I refused to pay after they screwed up my plan
    Incentivized
    Read full review
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Human Interest
    it was all great
    Read full review
    Intuit
    No answers on this topic
    Scalability
    Human Interest
    we are only using it for one employee but when we hire more, it will be easy to expand already setup
    Read full review
    Intuit
    No answers on this topic
    Professional Services
    Human Interest
    Very professional
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Return on Investment
    Human Interest
    • It's been super positive because everyone wants payroll to be streamlined and not have to go into different systems. And I solved at Coastal, our platform is fully integrated with Human Interest and there's no fee to the customer for that. So that's definitely the best.
    Read full review
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    ScreenShots

    Human Interest Screenshots

    Screenshot of the Admin Portal - A summary page offers a snapshot of the plan.Screenshot of the Admin Portal - Employee List: See employees at a glance and information such as contribution rate, participation, balance, risk setting, etc.Screenshot of the Employee Dashboard - History View: Employees have the ability to view their YTD contribution amount and account related activity on this page.Screenshot of the Employee Dashboard - History View: Employees have the ability to view their YTD contribution amount and account related activity on this page.