iATS Payments vs. Paytm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iATS Payments
Score 7.0 out of 10
N/A
iATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
Paytm
Score 8.4 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
Pricing
iATS PaymentsPaytm
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iATS PaymentsPaytm
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
iATS PaymentsPaytm
Features
iATS PaymentsPaytm
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
iATS Payments
-
Ratings
Paytm
6.4
2 Ratings
12% below category average
Fraud Detection00 Ratings6.02 Ratings
API or SDK00 Ratings6.52 Ratings
Recurring Payment Support00 Ratings7.02 Ratings
Billing and Invoicing Support00 Ratings7.02 Ratings
Global Support00 Ratings5.52 Ratings
Payment Form Acceptance00 Ratings6.52 Ratings
Best Alternatives
iATS PaymentsPaytm
Small Businesses
Apple Pay
Apple Pay
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Enterprises
Adyen
Adyen
Score 8.5 out of 10
Adyen
Adyen
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iATS PaymentsPaytm
Likelihood to Recommend
7.0
(3 ratings)
7.5
(22 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
iATS PaymentsPaytm
Likelihood to Recommend
Deluxe
If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
Read full review
Pi by Paytm
The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
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Pros
Deluxe
  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
Read full review
Pi by Paytm
  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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Cons
Deluxe
  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
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Pi by Paytm
  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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Likelihood to Renew
Deluxe
No answers on this topic
Pi by Paytm
Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
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Usability
Deluxe
No answers on this topic
Pi by Paytm
Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
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Reliability and Availability
Deluxe
No answers on this topic
Pi by Paytm
Planned outages & downtime window
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Performance
Deluxe
No answers on this topic
Pi by Paytm
Slight improvements required
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Support Rating
Deluxe
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
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Pi by Paytm
Need slight improvement on issues TAT
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Alternatives Considered
Deluxe
Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
Read full review
Pi by Paytm
I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
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Scalability
Deluxe
No answers on this topic
Pi by Paytm
Easy to integrate
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Return on Investment
Deluxe
  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
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Pi by Paytm
  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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