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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Targetprocess

    Score8.5 out of 10
    N/AIBM Targetprocess is a Strategic Portfolio Management (SPM) SaaS that connects strategy, funding, and execution. It helps enterprises prioritize work, dynamically allocate resources, and continuously adapt plans. With real-time visibility and financial insights, organizations can deliver faster, clearer business outcomes.N/A

    Pivotal Tracker

    Score5 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
    Pricing
    IBM TargetprocessPivotal Tracker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM TargetprocessPivotal Tracker
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    IBM TargetprocessPivotal Tracker
    Considered Both Products
    Apptio an IBM Company
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    49 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    50 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    35 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    38 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    IBM TargetprocessPivotal Tracker
    Project Management
    Comparison of Project Management features of IBM Targetprocess and Pivotal Tracker
    Feature
    IBM Targetprocess
    6.8
    41 Ratings
    9% below category average
    Pivotal Tracker
    6.0
    1 Ratings
    22% below category average
    Task Management7.040 Ratings3.01 Ratings
    Resource Management7.738 Ratings3.01 Ratings
    Gantt Charts6.929 Ratings00 Ratings
    Scheduling6.532 Ratings7.01 Ratings
    Support for Agile Methodology8.141 Ratings7.01 Ratings
    Support for Waterfall Methodology5.236 Ratings00 Ratings
    Document Management7.329 Ratings00 Ratings
    Email integration7.430 Ratings9.01 Ratings
    Mobile Access7.122 Ratings8.01 Ratings
    Timesheet Tracking7.826 Ratings00 Ratings
    Change request and Case Management6.126 Ratings00 Ratings
    Budget and Expense Management7.028 Ratings00 Ratings
    Search5.137 Ratings5.01 Ratings
    Visual planning tools6.438 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of IBM Targetprocess and Pivotal Tracker
    Feature
    IBM Targetprocess
    6.4
    42 Ratings
    19% below category average
    Pivotal Tracker
    8.0
    1 Ratings
    4% above category average
    DevOps Tool Integrations7.534 Ratings8.01 Ratings
    Code Review6.824 Ratings00 Ratings
    Code Collaboration6.823 Ratings00 Ratings
    Velocity Calculation5.335 Ratings7.01 Ratings
    Dependencies and Blockers5.841 Ratings9.01 Ratings
    Best Alternatives
    IBM TargetprocessPivotal Tracker
    Small Businesses
    monday dev
    Score8.2 out of 10
    monday dev
    Score8.2 out of 10
    Medium-sized Companies
    Planview AgilePlace
    Score7.5 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    Enterprises
    Planview AgilePlace
    Score7.5 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM TargetprocessPivotal Tracker
    Likelihood to Recommend
    8.6
    (49 ratings)
    8.0
    (32 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    6.3
    (12 ratings)
    6.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (4 ratings)
    8.0
    (9 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM TargetprocessPivotal Tracker
    Likelihood to Recommend
    Apptio an IBM Company
    Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
    Incentivized
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    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
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    Pros
    Apptio an IBM Company
    • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
    • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
    • Automation: Their automation capabilities have saved us a lot of time.
    • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
    • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
    • Their user guide is well built and extremely helpful.
    Incentivized
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    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
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    Cons
    Apptio an IBM Company
    • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
    • dashboards with large datasets can cause performance lags or timeouts
    • Introduce more flexible, template-based RBAC configurations.
    Incentivized
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    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
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    Likelihood to Renew
    Apptio an IBM Company
    Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
    Incentivized
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    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
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    Usability
    Apptio an IBM Company
    Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale
    Incentivized
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    VMware by Broadcom
    It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
    Incentivized
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    Reliability and Availability
    Apptio an IBM Company
    Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Performance
    Apptio an IBM Company
    Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Support Rating
    Apptio an IBM Company
    TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
    The team also releases new versions frequently with new features but with no knock-ons to currently working features.
    Incentivized
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    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
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    Implementation Rating
    Apptio an IBM Company
    You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Alternatives Considered
    Apptio an IBM Company
    I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
    in order to track all the details from a certain project in just a few minutes.
    Incentivized
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    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
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    Scalability
    Apptio an IBM Company
    We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
    Incentivized
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    VMware by Broadcom
    No answers on this topic
    Return on Investment
    Apptio an IBM Company
    • No direct positive business ROI has caused executive leadership to play down use of the tool
    • We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.
    Incentivized
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    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
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    ScreenShots

    IBM Targetprocess Screenshots

    Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategyScreenshot of Workforce ManagementScreenshot of Work