IBM Video Streaming vs. ON24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Video Streaming
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and 24-hour streaming channels. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to…
$137
per month 100 viewer hours
ON24
Score 8.5 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
Pricing
IBM Video StreamingON24
Editions & Modules
Silver
$137
per month 100 viewer hours
Gold
$688
per month 2,000 viewer hours
Platinum
$1380
per month 5,000 viewer hours
No answers on this topic
Offerings
Pricing Offerings
IBM Video StreamingON24
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsVideo Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.
More Pricing Information
Community Pulse
IBM Video StreamingON24
Considered Both Products
IBM Video Streaming
Chose IBM Video Streaming
Each project we deliver is different - different region, different language, different audience, different content and different requirements. Each time we select Ustream it is because we think Ustream delivers the best looking live stream from our elemental encoder.
ON24
Chose ON24
There's no silver bullet in any of these platforms. Each has its own strengths. ON24 is a straightforward, easy to use the platform if you need a simple system with a low ramp-up period. It is ready to go almost out of the box. I had no role in picking the platform, it was in …
Features
IBM Video StreamingON24
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
6.8
411 Ratings
21% below category average
Calendar integration00 Ratings8.5354 Ratings
Meeting initiation00 Ratings7.03 Ratings
Integrates with social media00 Ratings2.02 Ratings
Record meetings / events00 Ratings7.8393 Ratings
Slideshows00 Ratings7.9390 Ratings
Event registration00 Ratings7.4387 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
8.0
414 Ratings
1% below category average
Live chat00 Ratings7.03 Ratings
Audience polling00 Ratings8.2375 Ratings
Q&A00 Ratings8.8411 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
8.3
383 Ratings
1% below category average
User authentication00 Ratings8.02 Ratings
Participant roles & permissions00 Ratings8.4373 Ratings
Confidential attendee list00 Ratings8.5356 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
7.7
388 Ratings
7% below category average
Branding options00 Ratings8.2380 Ratings
Integration to Marketing Automation00 Ratings7.7333 Ratings
Attendee list export00 Ratings7.136 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
7.8
40 Ratings
2% below category average
Email marketing00 Ratings7.636 Ratings
Audience engagement00 Ratings7.440 Ratings
Event analytics00 Ratings8.240 Ratings
Best Alternatives
IBM Video StreamingON24
Small Businesses
Vimeo
Vimeo
Score 8.7 out of 10
Whova
Whova
Score 9.3 out of 10
Medium-sized Companies
Vimeo
Vimeo
Score 8.7 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Kaltura
Kaltura
Score 8.0 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Video StreamingON24
Likelihood to Recommend
7.4
(128 ratings)
8.3
(458 ratings)
Likelihood to Renew
8.9
(8 ratings)
7.3
(43 ratings)
Usability
8.9
(62 ratings)
6.9
(27 ratings)
Availability
9.0
(3 ratings)
7.3
(209 ratings)
Performance
8.3
(3 ratings)
3.3
(7 ratings)
Support Rating
9.0
(9 ratings)
6.0
(32 ratings)
In-Person Training
-
(0 ratings)
9.1
(3 ratings)
Online Training
-
(0 ratings)
4.8
(5 ratings)
Implementation Rating
8.1
(60 ratings)
1.0
(11 ratings)
Configurability
6.0
(3 ratings)
2.7
(5 ratings)
Ease of integration
8.1
(2 ratings)
1.0
(4 ratings)
Product Scalability
8.1
(3 ratings)
8.1
(228 ratings)
Vendor post-sale
7.6
(3 ratings)
9.0
(5 ratings)
Vendor pre-sale
7.6
(3 ratings)
1.0
(6 ratings)
User Testimonials
IBM Video StreamingON24
Likelihood to Recommend
IBM
Very limited customization features. Permissions are a mess too if you want to have people assigned as chat moderators for events for instance, but dont want them access to the admin panel. The quality of the broadcast and live captions work well, but they charge extra for live captions. For operating a video on demand site, the design of the page is really poor and limited on customization. Been a user for years and seen almost no new innovation on the platform which has been disappointing. The metrics are a mess on the user panels too. They do provide an api link for your external metrics and/or data dumps for using something like tableau, but that features not really something to write home about and a rather basic offering. This is an expensive platform with limited options and an outdated style unfortunately. We have been getting by for our uses but there's nothing really keeping us with IBM if another platform offering came around
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ON24
I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
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Pros
IBM
  • IBM Video Streaming allows for the integration of interactive elements into video content, such as quizzes, polls, and live Q&A sessions. This can make learning more engaging for young students by making it interactive and fun, thus increasing their attention and participation.
  • Teachers in a K-5 setting can access and share professional development materials and teaching resources through the platform. This can help them stay updated on the best practices for early childhood education, innovative teaching methods, and subject-specific strategies, ultimately benefiting their students.
  • IBM Video Streaming provides the capability for teachers to create a library of on-demand educational videos. This is particularly useful for young learners who may need to revisit concepts multiple times to fully understand them. It also supports differentiated learning by allowing students to learn at their own pace.
  • Young students often benefit from visual aids in their learning process. IBM Video Streaming can deliver high-quality video content that includes animations, demonstrations, and visual explanations of concepts. This can be particularly effective in subjects like science, math, and reading, where visualizations can enhance understanding.
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ON24
  • Registration pages are easy to build and look clean
  • Console (audience view) offers many tools to use for presentations and to engage the audience
  • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
  • Support team and responsive and helpful
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Cons
IBM
  • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
  • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
  • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
  • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
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ON24
  • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
  • Number one above is a major pain point.
  • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
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Likelihood to Renew
IBM
Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
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ON24
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
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Usability
IBM
The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
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ON24
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Reliability and Availability
IBM
Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
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ON24
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Performance
IBM
As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
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ON24
Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
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Support Rating
IBM
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
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ON24
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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In-Person Training
IBM
No answers on this topic
ON24
Most points of relevance were covered as far as I can remember.
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Online Training
IBM
No answers on this topic
ON24
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Implementation Rating
IBM
Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
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ON24
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Alternatives Considered
IBM
Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
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ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
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Scalability
IBM
IBM global network.
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ON24
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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Return on Investment
IBM
  • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
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ON24
  • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
  • The addition of emojis and chat to our event consoles has greatly increased our engagement.
  • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
  • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
  • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
  • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
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ScreenShots

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.