IBM Video Streaming vs. ON24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Video Streaming
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and…N/A
ON24
Score 8.4 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
Pricing
IBM Video StreamingON24
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Video StreamingON24
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVideo Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.
More Pricing Information
Community Pulse
IBM Video StreamingON24
Considered Both Products
IBM Video Streaming
Chose IBM Video Streaming
Each project we deliver is different - different region, different language, different audience, different content and different requirements. Each time we select Ustream it is because we think Ustream delivers the best looking live stream from our elemental encoder.
ON24
Chose ON24
There's no silver bullet in any of these platforms. Each has its own strengths. ON24 is a straightforward, easy to use the platform if you need a simple system with a low ramp-up period. It is ready to go almost out of the box. I had no role in picking the platform, it was in …
Top Pros
Top Cons
Features
IBM Video StreamingON24
Video Marketing
Comparison of Video Marketing features of Product A and Product B
IBM Video Streaming
6.1
70 Ratings
16% below category average
ON24
-
Ratings
Lead generation6.936 Ratings00 Ratings
Video personalization10.066 Ratings00 Ratings
eCommerce1.731 Ratings00 Ratings
Support for advertisements6.925 Ratings00 Ratings
Video SEO5.128 Ratings00 Ratings
Integration to Marketing Automation6.37 Ratings00 Ratings
Video Platform Integrations
Comparison of Video Platform Integrations features of Product A and Product B
IBM Video Streaming
7.6
4 Ratings
18% above category average
ON24
-
Ratings
Integration to Salesforce.com6.42 Ratings00 Ratings
Integration to LMS8.72 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
IBM Video Streaming
9.0
96 Ratings
3% above category average
ON24
-
Ratings
Video access controls9.083 Ratings00 Ratings
User management9.079 Ratings00 Ratings
Video link sharing10.093 Ratings00 Ratings
Internal video9.076 Ratings00 Ratings
External video8.081 Ratings00 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
IBM Video Streaming
7.8
95 Ratings
7% below category average
ON24
-
Ratings
Player customization6.179 Ratings00 Ratings
Embedded videos7.082 Ratings00 Ratings
Video quality / Bandwidth controls9.092 Ratings00 Ratings
Mobile compatibility9.087 Ratings00 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
IBM Video Streaming
8.2
87 Ratings
9% above category average
ON24
-
Ratings
A/B testing5.812 Ratings00 Ratings
Streaming quality reports8.070 Ratings00 Ratings
Per viewer tracking9.078 Ratings00 Ratings
Per video tracking9.077 Ratings00 Ratings
Video analytics dashboard9.081 Ratings00 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
IBM Video Streaming
9.0
96 Ratings
6% above category average
ON24
-
Ratings
On-Demand video9.067 Ratings00 Ratings
Live streaming9.095 Ratings00 Ratings
Impact of streaming on network9.079 Ratings00 Ratings
Video upload & format support9.081 Ratings00 Ratings
Video library / File management9.084 Ratings00 Ratings
Video portal9.065 Ratings00 Ratings
Video Engagement
Comparison of Video Engagement features of Product A and Product B
IBM Video Streaming
9.0
64 Ratings
11% above category average
ON24
-
Ratings
Audience polling9.037 Ratings00 Ratings
Audience Q&A / Live chat9.061 Ratings00 Ratings
Video comments9.050 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
7.3
376 Ratings
11% below category average
Calendar integration00 Ratings8.0322 Ratings
Meeting initiation00 Ratings7.03 Ratings
Integrates with social media00 Ratings2.02 Ratings
Record meetings / events00 Ratings8.5359 Ratings
Slideshows00 Ratings9.0356 Ratings
Event registration00 Ratings9.4354 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
8.6
378 Ratings
7% above category average
Live chat00 Ratings7.03 Ratings
Audience polling00 Ratings9.3341 Ratings
Q&A00 Ratings9.4375 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
8.3
350 Ratings
3% below category average
User authentication00 Ratings8.02 Ratings
Participant roles & permissions00 Ratings8.2340 Ratings
Confidential attendee list00 Ratings8.7325 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
IBM Video Streaming
-
Ratings
ON24
8.2
352 Ratings
1% below category average
Branding options00 Ratings8.6345 Ratings
Integration to Marketing Automation00 Ratings7.7299 Ratings
Best Alternatives
IBM Video StreamingON24
Small Businesses
Wistia
Wistia
Score 8.9 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Flipgrid
Flipgrid
Score 1.8 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Panopto
Panopto
Score 7.6 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Video StreamingON24
Likelihood to Recommend
10.0
(126 ratings)
8.6
(420 ratings)
Likelihood to Renew
8.9
(8 ratings)
9.4
(39 ratings)
Usability
8.9
(62 ratings)
9.3
(21 ratings)
Availability
9.0
(3 ratings)
8.2
(207 ratings)
Performance
8.3
(3 ratings)
6.5
(5 ratings)
Support Rating
9.0
(9 ratings)
9.1
(28 ratings)
In-Person Training
-
(0 ratings)
7.4
(2 ratings)
Online Training
-
(0 ratings)
7.4
(3 ratings)
Implementation Rating
8.1
(60 ratings)
8.5
(9 ratings)
Configurability
6.0
(3 ratings)
7.9
(4 ratings)
Ease of integration
8.1
(2 ratings)
8.2
(3 ratings)
Product Scalability
8.1
(3 ratings)
9.0
(189 ratings)
Vendor post-sale
7.6
(3 ratings)
8.9
(5 ratings)
Vendor pre-sale
7.6
(3 ratings)
8.8
(5 ratings)
User Testimonials
IBM Video StreamingON24
Likelihood to Recommend
IBM
The teacher uses IBM Video Streaming to record and upload instructional videos on various subjects, such as math problem-solving techniques or grammar lessons. Students watch these videos at home as homework and then apply what they've learned in class through collaborative projects and hands-on activities. This approach allows the teacher to spend more time providing individual support where needed.
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ON24
We have been using On24 for consumer-facing webinars as we are a B-2-C business and I find that it works very well. I know that many other companies also use this for B-2-B marketing, and I could imagine that it would work well in those scenarios as well. We use On24 for everything from the first contact with a lead to converting an existing lead to a client.
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Pros
IBM
  • It allows us to stream without special equipment. We mainly use our phones.
  • The quality of the videos is amazing and I love the fact that videos auto-save and you can download and edit them for later.
  • The program allows you to create playlists so that we can stream on our online channel 24/7
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ON24
  • Engagement tools to help audience members focus on the important pieces of the material.
  • Back end analytics allowed for us to understand customer sentiment.
  • Produce live panel discussions in addition to showing slideware and polls.
  • Use surveys to gather feedback and understand audience interest and intent with flexible question configurations.
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Cons
IBM
  • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
  • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
  • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
  • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
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ON24
  • We always have issues with the leaderboard in virtual conference manager not showing results in real-time (complaint from attendees)
  • Doesn't always work with CRMs to transfer reg into virtual conference manager - has been an ongoing issue the IT team at ON24 can't figure out with our account
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Likelihood to Renew
IBM
Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
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ON24
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
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Usability
IBM
The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
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ON24
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Reliability and Availability
IBM
Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
Read full review
ON24
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Performance
IBM
As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
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ON24
Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
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Support Rating
IBM
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
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ON24
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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In-Person Training
IBM
No answers on this topic
ON24
Most points of relevance were covered as far as I can remember.
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Online Training
IBM
No answers on this topic
ON24
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Implementation Rating
IBM
Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
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ON24
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Alternatives Considered
IBM
Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
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ON24
We moved from GoTo Webinar around 3 years ago and at the time it was a tool that served the purpose of webinars but it didn't have a deep level of functionality or customisation which we were looking to grow into. ON24 has widgets and screens you can interact with as well as allowing all presenters to enter the presenter view and share the same set of controls without being clunky and having to change presenters and screenshare separate slide decks etc. ON24 also has the Simulive feature which allows us to record events and play them back as if they are live which we really like.
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Scalability
IBM
IBM global network.
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ON24
Overall, it meets our needs and we are able to do everything we need to do. However, I would not describe the tool as extremely flexible from a branding, design, capability standpoint when thinking about the level of customization allowed for the audience dashboard, although the engagement tools are nice the set up of each is quite rigid
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Return on Investment
IBM
  • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
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ON24
  • ON24 has allowed us to deliver meaningful pitches, promotions, and seminars to clients/audience members all year round, remotely.
  • The reporting available to us through the ON24 platform allows us to assess and review what is working and what needs adjusting with our events. This is valuable to us.
  • Using the tools available, we've doubled our audience engagement in the last 12 months, and this has allowed us to generate leads at a later stage of the "funnel."
Read full review
ScreenShots

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.