What users are saying about
84 Ratings
6 Ratings
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Score 7 out of 100
84 Ratings
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Score 9 out of 100

Likelihood to Recommend

Infrascale Platform

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Vin Campbell | TrustRadius Reviewer

Rubrik

It is by far the easiest and well thought out backup solution I've encountered. If you have requirements to archive into AWS, Azure, or GCP, it is extremely easy to configure. You will be up and archiving in minutes. The SLA based job scheduling is very intuitive. The only negative or less appropriate usage I can think of would be the instantiation piece. It takes several hours to instantiate one VM to a cloud environment. This could be our lack of bandwidth, but it is only feasible for a long term DR scenario.
Toby Wenzel | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Infrascale Platform
9.0
Rubrik
8.8
Universal recovery
Infrascale Platform
9.2
Rubrik
8.7
Live recovery
Infrascale Platform
8.4
Rubrik
9.0
Recovery verification
Infrascale Platform
8.0
Rubrik
8.6
Business application protection
Infrascale Platform
8.6
Rubrik
8.5
Multiple backup destinations
Infrascale Platform
8.8
Rubrik
9.0
Incremental backup identification
Infrascale Platform
9.6
Rubrik
8.1
Backup to the cloud
Infrascale Platform
9.6
Rubrik
9.3
Deduplication and file compression
Infrascale Platform
10.0
Rubrik
8.7
Snapshots
Infrascale Platform
10.0
Rubrik
8.7
Flexible deployment
Infrascale Platform
8.0
Rubrik
8.9
Management dashboard
Infrascale Platform
7.9
Rubrik
8.6
Platform support
Infrascale Platform
9.2
Rubrik
8.9
Retention options
Infrascale Platform
9.2
Rubrik
9.3
Encryption
Infrascale Platform
9.2
Rubrik
9.3

Pros

Infrascale Platform

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
Daniel Cauley | TrustRadius Reviewer

Rubrik

  • Simplified backup. Rubrik integrates well with modern data-center technologies. Rubrik backups are SLA-based, and you can apply SLAs to different levels of your infrastructure, e.g. from granular VM-based assignments to covering whole site with few clicks.
  • Simplified restore. Easy to use interface allows for delegation of restores to any user group.
  • Simplified backup to cloud makes replacing outdated backup targets, such as tape libraries, an easy task.
  • Simplified DR to cloud. In addition to the ability to mount restored virtual machines from the Rubrik appliances itself, Rubrik allows you to spin up backed up to the cloud instances in Azure cloud.
Paul Lerner | TrustRadius Reviewer

Cons

Infrascale Platform

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
Vin Campbell | TrustRadius Reviewer

Rubrik

  • I would like to have the ability to set expiration dates for relics. When VMs are deleted, the backups (relics) require manual intervention to remove, and I may not want them removed right away.
  • Integration of multiple clusters into a single dashboard.
  • I'd like to see more granular control of SLA retentions.
Anonymous | TrustRadius Reviewer

Usability

Infrascale Platform

Infrascale Platform 10.0
Based on 1 answer
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Daniel Cauley | TrustRadius Reviewer

Rubrik

Rubrik 8.2
Based on 2 answers
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
Anonymous | TrustRadius Reviewer

Support Rating

Infrascale Platform

Infrascale Platform 9.0
Based on 1 answer
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Daniel Cauley | TrustRadius Reviewer

Rubrik

Rubrik 8.8
Based on 6 answers
I have had nothing but great service from Rubrik's support. The support tunnel option is great as they can connect without the need for WebEx or JoinMe to work on your cluster. They are always willing to perform upgrades even though upgrading is super easy for the customer, but some would prefer support to do them.
Toby Tapp | TrustRadius Reviewer

Alternatives Considered

Infrascale Platform

I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
Vin Campbell | TrustRadius Reviewer

Rubrik

Veeam is the closest to Rubrik but still cannot compare in its simplicity and success rates. The others just don't even compare, heck you have to have a PHD just to use CommVault
Sam Kemp | TrustRadius Reviewer

Return on Investment

Infrascale Platform

  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Vin Campbell | TrustRadius Reviewer

Rubrik

  • Increasing of service's request: old customers asked us backup service after they realized we were using Rubrik
  • New customers, came because of Rubrik, asked for new services
  • Old customers already using previous backup solution decided to leave the service since more expensive
  • Overall, ROI is positive
Raffaello Poltronieri | TrustRadius Reviewer

Screenshots

Pricing Details

Infrascale Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rubrik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Infrascale Platform
8.0
Rubrik
8.9

Usability

Infrascale Platform
10.0
Rubrik
8.2

Support Rating

Infrascale Platform
9.0
Rubrik
8.8

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