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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insightly

    Score7.8 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Vista

    Score8.2 out of 10
    N/AViewpoint’s Vista is a construction accounting software. Vista’s core accounting features include accounts receivable and payable, general ledger, payroll and time management, and cash management. It also provides tools for document management, including document templates and reporting.N/A
    Pricing
    InsightlyVista
    Editions & Modules
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    InsightlyVista
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Prospective buyers may contact Viewpoint directly for a price quote.
    More Pricing Information
    Community Pulse
    InsightlyVista
    Considered Both Products
    Unbounce
    No answer on this topic
    Trimble Viewpoint
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    117 Answers
    88%
    Would buy again
    58 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    103 Answers
    87%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    117 Answers
    92%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    72 Answers
    73%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    86 Answers
    74%
    Implementation went as expected
    28 Answers
    Features
    InsightlyVista
    Sales Force Automation
    Comparison of Sales Force Automation features of Insightly and Viewpoint Vista
    Feature
    Insightly
    7.4
    423 Ratings
    6% below category average
    Viewpoint Vista
    -
    Ratings
    Customer data management / contact management8.2405 Ratings00 Ratings
    Workflow management7.2372 Ratings00 Ratings
    Territory management7.390 Ratings00 Ratings
    Opportunity management8.2368 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.3379 Ratings00 Ratings
    Contract management6.521 Ratings00 Ratings
    Quote & order management7.275 Ratings00 Ratings
    Interaction tracking7.2333 Ratings00 Ratings
    Channel / partner relationship management7.724 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Insightly and Viewpoint Vista
    Feature
    Insightly
    7.1
    13 Ratings
    8% below category average
    Viewpoint Vista
    -
    Ratings
    Case management7.011 Ratings00 Ratings
    Call center management7.28 Ratings00 Ratings
    Help desk management7.19 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Insightly and Viewpoint Vista
    Feature
    Insightly
    7.2
    330 Ratings
    7% below category average
    Viewpoint Vista
    -
    Ratings
    Lead management6.8314 Ratings00 Ratings
    Email marketing7.7263 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Insightly and Viewpoint Vista
    Feature
    Insightly
    6.8
    406 Ratings
    12% below category average
    Viewpoint Vista
    -
    Ratings
    Task management7.1392 Ratings00 Ratings
    Billing and invoicing management6.039 Ratings00 Ratings
    Reporting7.3342 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Insightly and Viewpoint Vista
    Feature
    Insightly
    7.6
    367 Ratings
    1% below category average
    Viewpoint Vista
    -
    Ratings
    Forecasting7.092 Ratings00 Ratings
    Pipeline visualization7.9344 Ratings00 Ratings
    Customizable reports7.8331 Ratings00 Ratings
    Customization
    Comparison of Customization features of Insightly and Viewpoint Vista
    Feature
    Insightly
    7.5
    369 Ratings
    2% below category average
    Viewpoint Vista
    7.6
    6 Ratings
    1% above category average
    Custom fields8.4368 Ratings00 Ratings
    Custom objects7.7126 Ratings00 Ratings
    Scripting environment6.86 Ratings00 Ratings
    API for custom integration7.3195 Ratings7.76 Ratings
    Plug-ins00 Ratings7.55 Ratings
    Security
    Comparison of Security features of Insightly and Viewpoint Vista
    Feature
    Insightly
    7.6
    316 Ratings
    10% below category average
    Viewpoint Vista
    8.3
    13 Ratings
    2% below category average
    Single sign-on capability7.8282 Ratings8.011 Ratings
    Role-based user permissions7.4217 Ratings8.513 Ratings
    Social CRM
    Comparison of Social CRM features of Insightly and Viewpoint Vista
    Feature
    Insightly
    7.4
    90 Ratings
    1% below category average
    Viewpoint Vista
    -
    Ratings
    Social data6.825 Ratings00 Ratings
    Social engagement8.078 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Insightly and Viewpoint Vista
    Feature
    Insightly
    6.4
    159 Ratings
    16% below category average
    Viewpoint Vista
    -
    Ratings
    Marketing automation7.7159 Ratings00 Ratings
    Compensation management5.14 Ratings00 Ratings
    Platform
    Comparison of Platform features of Insightly and Viewpoint Vista
    Feature
    Insightly
    5.9
    328 Ratings
    25% below category average
    Viewpoint Vista
    -
    Ratings
    Mobile access5.9328 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    8.0
    25 Ratings
    6% above category average
    Pay calculation00 Ratings8.124 Ratings
    Benefit plan administration00 Ratings7.318 Ratings
    Direct deposit files00 Ratings8.124 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    8.3
    29 Ratings
    9% above category average
    Dashboards00 Ratings8.124 Ratings
    Standard reports00 Ratings8.029 Ratings
    Custom reports00 Ratings8.026 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    8.0
    18 Ratings
    4% above category average
    Accounts payable00 Ratings8.418 Ratings
    Accounts receivable00 Ratings8.215 Ratings
    Global Financial Support00 Ratings7.31 Ratings
    Primary and Secondary Ledgers00 Ratings8.21 Ratings
    Journals and Reconciliations00 Ratings8.213 Ratings
    Configurable Accounting00 Ratings8.514 Ratings
    Standardized Processes00 Ratings7.317 Ratings
    Inventory Management
    Comparison of Inventory Management features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    7.3
    6 Ratings
    9% below category average
    Inventory tracking00 Ratings7.36 Ratings
    Automatic reordering00 Ratings7.32 Ratings
    Location management00 Ratings7.34 Ratings
    Order Management
    Comparison of Order Management features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    7.8
    8 Ratings
    2% below category average
    Pricing00 Ratings7.76 Ratings
    Order entry00 Ratings7.78 Ratings
    Cost of goods sold00 Ratings7.78 Ratings
    Order Orchestration00 Ratings7.95 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    7.6
    16 Ratings
    1% above category average
    Billing Management00 Ratings7.813 Ratings
    Cash and Asset Management00 Ratings7.513 Ratings
    Travel & Expense Management00 Ratings6.67 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.08 Ratings
    Period Close00 Ratings7.711 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    8.0
    1 Ratings
    5% above category average
    Budgeting and Forecasting00 Ratings7.31 Ratings
    Project Costing00 Ratings9.11 Ratings
    Cost Capture00 Ratings9.11 Ratings
    Customer Contract Compliance00 Ratings7.31 Ratings
    Project Revenue Recognition00 Ratings7.31 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    7.1
    9 Ratings
    1% above category average
    Task Insight for Project Managers00 Ratings7.97 Ratings
    Project Mobile Functionality00 Ratings7.88 Ratings
    Procurement
    Comparison of Procurement features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    7.5
    8 Ratings
    5% above category average
    Contract Authoring00 Ratings7.66 Ratings
    Contract Repository00 Ratings7.96 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings7.27 Ratings
    Supplier Management00 Ratings7.45 Ratings
    Supply Chain
    Comparison of Supply Chain features of Insightly and Viewpoint Vista
    Feature
    Insightly
    -
    Ratings
    Viewpoint Vista
    7.4
    4 Ratings
    1% above category average
    Inventory Planning00 Ratings7.44 Ratings
    Best Alternatives
    InsightlyVista
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    Salesflare
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InsightlyVista
    Likelihood to Recommend
    7.8
    (444 ratings)
    8.6
    (76 ratings)
    Likelihood to Renew
    8.7
    (36 ratings)
    6.8
    (17 ratings)
    Usability
    7.5
    (180 ratings)
    8.1
    (21 ratings)
    Availability
    9.0
    (6 ratings)
    10.0
    (5 ratings)
    Performance
    7.9
    (25 ratings)
    9.0
    (5 ratings)
    Support Rating
    8.9
    (34 ratings)
    7.1
    (28 ratings)
    In-Person Training
    9.1
    (1 ratings)
    9.0
    (3 ratings)
    Online Training
    9.0
    (8 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    8.2
    (26 ratings)
    8.0
    (8 ratings)
    Configurability
    9.9
    (18 ratings)
    9.0
    (5 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    7.0
    (3 ratings)
    Ease of integration
    9.0
    (10 ratings)
    7.7
    (41 ratings)
    Product Scalability
    9.0
    (9 ratings)
    7.0
    (5 ratings)
    Professional Services
    10.0
    (1 ratings)
    8.6
    (2 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    7.8
    (3 ratings)
    10.0
    (3 ratings)
    User Testimonials
    InsightlyVista
    Likelihood to Recommend
    Unbounce
    There are a lot of things Insightly is great with for Career Services but much of my job is updating things manually because Insightly doesn't have a way to help me manage the database the way we need to. We have multiple academic records per students but needed to have fields that are multiselect on our contacts. These are all manually updated which are very tedious and not the best for what we need it to be able to do
    Incentivized
    Read full review
    Trimble Viewpoint
    The company has made a commitment to the use of the Vista products and continue to move forward trying to implement more with the Vista HR Management. From timekeeping to onboarding in the near future we strive to look for better ways to utilize the products for our accounting and payroll purposes.
    Incentivized
    Read full review
    Pros
    Unbounce
    • The ability to set up filters to generate lists based on just the categories I am interested in.
    • It's integration with our sales data so we can see customer spending trends across multiple years and seasons.
    • The ability to circle back to previous email correspondence to refresh on past conversations with individual clients.
    Incentivized
    Read full review
    Trimble Viewpoint
    • New employee on-boarding and personnel management
    • Full spectrum accounting management (AP/AR/Payroll)
    • Project management from contract award through project close-out
    • Data security management, reporting and anlysis
    • Equipment full lifespan management for costs, revenue and location tracking
    • User Database allows for built-in customization capabilities to fit the most unique business requirements
    Read full review
    Cons
    Unbounce
    • Once you are immersed in the platform, for all of its integration kudos, the platform became "intuitive" if that is the right word for it. There was some push back from staff on deployment.
    • The service and support team at Insightly was very responsive, but it seemed as if they had fielded similar complaints, and slower learning curves than we expected.
    • Unfortunately, while all has worked out nicely now and we are very happy with the platform, we had to have additional instruction time for all the staff during onboarding as workflows, dashboards, and pipelines were more time intensive than expected on the demo.
    Incentivized
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    Trimble Viewpoint
    • Their payroll module is terribly slow and very clunky.
    • Job costing parameters are very strict and limited.
    • Each module interface has too many forms and screens.
    • There is too much flexibility regarding where to put information into the system. There isn't one place to do anything, which creates confusion for staff.
    Incentivized
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    Likelihood to Renew
    Unbounce
    Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
    Read full review
    Trimble Viewpoint
    It is extremely customizable and tracks so many complicated costs very well, more-so than other construction software programs out there that we've used in the past. It is also not an easy program to use for those even slightly not comfortable with a computer. The help sections/knowledge base could be better organized and updated more. It is a very powerful software program for our business and we rely on it hugely to see how our projects are running in real-time.
    Incentivized
    Read full review
    Usability
    Unbounce
    Anyone with any experience with a working knowledge of Facebook or using a Windows computer will be able to quickly adapt to Insightly and use it to suit their needs. It can become more difficult to use as a company might have custom workflows or Insightly customer service might need to customize the program to better suit a company's need. A slow introduction to the system is better than having to learn the program quickly. Parts and knowledge build on each other so it hard to grasp all at once. The learning curve for Insightly is 2-3 weeks while mastery comes with time and exposure to the program
    Incentivized
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    Trimble Viewpoint
    I think that Vista's is an easy program to use very user friendly with lots of help features to allow the user to fix an issue without having to put a support call into Vista. The reporting and exporting capability's are strong.
    Incentivized
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    Reliability and Availability
    Unbounce
    The provider is 100% available, with no downtime, maintenance, or unexpected outages. We have been able to perform solid continuous services for 12 months without any interruptions. We have backups as well, unlike the in-house backup that they keep on their end. I believe they have a very good redundancy and backup infrastructure in case they get any outages.
    Incentivized
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    Trimble Viewpoint
    Only issue is when there is an upgrade - it takes several times to get back logged in. Otherwise no issues with getting on to the program. We are set up on lap top or on the remote desk top. Works 90% of the time
    Read full review
    Performance
    Unbounce
    Pages normally load quickly, but every now and then, as entering updates to fields, it take a while to update. Sometimes even after refreshing the screen, we have to exit and go back in to get the fields or queries to update.
    Incentivized
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    Trimble Viewpoint
    No issue downloading the reports - I do find sometimes it is easier to export and save than it is to print to a pdf. Options on the different reports not consistent. You can print a couple projects on the JC Contract Status Report - but you have to do each project for the JC Cost by contract item - when neither one is a drill down - not a big deal
    Read full review
    Support Rating
    Unbounce
    We have used Insightly for almost 2 years now. We have always been able to get in touch with support for a variety of reasons and they have never disappointed us. The support staff have always been very understanding. They have assisted with answers to our questions and have provided great tech support. We would highly recommend them.
    Incentivized
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    Trimble Viewpoint
    When privately owned, it was very good, then dropped when owned by Bane Capital Investments. Now that it has been bought by Trimble and has a home, support is back up again. Response time is better than most software companies, and the information provided is good. They have Chat support for quick answers, and a good Knowledge Base and video libraries.
    Read full review
    In-Person Training
    Unbounce
    Well, we didn’t get the chance to do this in-person training but rather one-on-one online training with HR in-house. There were PowerPoints to discuss as well as video instructions on how to use the app, so it was okay. We were able to play around with it during the training or onboarding session.
    Incentivized
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    Trimble Viewpoint
    I was not part of the in person training. I am assuming the training went well - but I did all my training through viewpoint academy.
    Read full review
    Online Training
    Unbounce
    I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
    Incentivized
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    Trimble Viewpoint
    Excellent training! They keep you on track to insure your implementation is going as planned. There are ample ways to receive additional training and training can be provided by position type. If you put on the effort, the training is there.
    Read full review
    Implementation Rating
    Unbounce
    did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product
    Incentivized
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    Trimble Viewpoint
    The trainer Viewpoint sent did not understand the processes, he only knew where the modules were located. He had no understanding of the actual process itself.
    Incentivized
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    Alternatives Considered
    Unbounce
    Insightly is significantly better than Zendesk. It is easy to use, pleasant to look at, and makes sense. However, I don't think Insightly is fair now compared to Salesforce. Insightly can do many of the same things as Salesforce, but I've only started on some of these features. Insightly has excellent potential, and its support team drives me to make it what I believe it can be. For the price, I believe Insightly is worth it.
    Incentivized
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    Trimble Viewpoint
    I personally have not used another ERP system other than Viewpoint Vista. I am sure there are others out there, but from listening to my managers experiences before Great Basin Industrial implemented Viewpoint, the other options were less superior to what Viewpoint offers. I think if you are looking for an ERP system in the construction industry, then Viewpoint is the way to go
    Incentivized
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    Contract Terms and Pricing Model
    Unbounce
    I don’t have the exact answers for this, but our accounting or finance department negotiates this. They always handle this kind of stuff and negotiate yearly licenses. Usually, they purchase 10 licenses in bulk and ask for a discount in bulk. Other than that, if there are any issues encountered on the app, they account for that. If it’s broken, that’s also taken into consideration when renewing the contract.
    Incentivized
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    Trimble Viewpoint
    I wasn't part of the integration.
    Incentivized
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    Scalability
    Unbounce
    (+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
    Incentivized
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    Trimble Viewpoint
    For a small business - this program is well used in the accounting and operations. The two different work plans are set up for success. Alot of the programs we do not use - but like the reports that are generated - one disadvantage if you do not know crystal reports you cannot edit your form to meet your needs so there is a lot of printing different several forms to get all the information you need.
    Read full review
    Professional Services
    Unbounce
    Our Customer Success Manager was great. A real professional and knowledgeable about the features and how they worked with our requirements
    Incentivized
    Read full review
    Trimble Viewpoint
    I wasn't part of the integration.
    Incentivized
    Read full review
    Return on Investment
    Unbounce
    • Positive Impact>Visibility is critical when it comes to taking proactive measures within the organization. The Insightly Tool has helped use with that which minimizes costs when it comes to rework. We can proactively plan for upcoming growth and identify areas of improvement.
    Incentivized
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    Trimble Viewpoint
    • Not sure I can speak to this as the company moved to Viewpoint before I began here. I think it is helpful for the Project Management and Superintendent staff to easily review how specific job items went, which we do in the PM contract drilldown analysis
    Incentivized
    Read full review
    ScreenShots

    Insightly Screenshots

    Screenshot of Insightly's lead status and activity tracking, available so that nothing falls through the cracks.Screenshot of the reporting feature, which provides insight into sales and productivity performance.Screenshot of the Insightly Opportunities dashboard.Screenshot of Insightly on mobile.Product screenshotProduct screenshot

    Vista Screenshots

    Screenshot of Job Cost AccountingScreenshot of Equipment ManagementScreenshot of Service ManagementScreenshot of Service Management Dispatch Board