isolved vs. Optimum Solutions HRIS (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
isolved
Score 7.0 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Optimum Solutions HRIS (discontinued)
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Optimum Solutions, Inc. was a software development company providing Payroll, Human Resources, and Time & Attendance software for both the IBM iSeries (AS/400) and Microsoft Windows platforms or in the cloud. In October 2019 they were acquired by Kronos, Inc (now UKG after merging with Ultimate Software). Former Optimum products are now supported by Kronos / UKG, and are no longer sold available for sale.N/A
Pricing
isolvedOptimum Solutions HRIS (discontinued)
Editions & Modules
isolved
$4.00
Per Employee Per Month
No answers on this topic
Offerings
Pricing Offerings
isolvedOptimum Solutions HRIS (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
isolvedOptimum Solutions HRIS (discontinued)
Top Pros
Top Cons
Features
isolvedOptimum Solutions HRIS (discontinued)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
isolved
7.1
144 Ratings
10% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Employee demographic data7.9122 Ratings00 Ratings
Employment history6.8119 Ratings00 Ratings
Job profiles and administration7.6111 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.8117 Ratings00 Ratings
Organizational charting7.268 Ratings00 Ratings
Organization and location management7.293 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.687 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
isolved
7.7
153 Ratings
4% below category average
Optimum Solutions HRIS (discontinued)
7.5
1 Ratings
7% below category average
Pay calculation8.4149 Ratings9.11 Ratings
Support for external payroll vendors6.368 Ratings00 Ratings
Off-cycle/On-Demand payment7.098 Ratings00 Ratings
Benefit plan administration7.2110 Ratings5.51 Ratings
Direct deposit files8.5149 Ratings9.11 Ratings
Salary revision and increment management8.2121 Ratings6.41 Ratings
Reimbursement management8.481 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
isolved
7.2
127 Ratings
11% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Approval workflow6.9102 Ratings00 Ratings
Balance details7.5124 Ratings00 Ratings
Annual carry-forward and encashment7.195 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
isolved
7.9
145 Ratings
3% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
View and generate pay and benefit information8.0144 Ratings00 Ratings
Update personal information8.1138 Ratings00 Ratings
View company policy documentation7.991 Ratings00 Ratings
Employee recognition7.151 Ratings00 Ratings
View job history8.5112 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
isolved
8.0
45 Ratings
3% above category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Tracking of all physical assets8.045 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
isolved
7.5
134 Ratings
1% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Report builder7.9127 Ratings00 Ratings
Pre-built reports7.0131 Ratings00 Ratings
Ability to combine HR data with external data7.567 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
isolved
7.5
108 Ratings
7% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
New hire portal7.4107 Ratings00 Ratings
Manager tracking tools7.674 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
isolved
7.6
34 Ratings
7% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Corporate goal setting7.625 Ratings00 Ratings
Individual goal setting7.629 Ratings00 Ratings
Line-of sight-visibility7.725 Ratings00 Ratings
Performance tracking7.731 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
isolved
7.4
54 Ratings
7% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Performance plans7.446 Ratings00 Ratings
Performance improvement plans7.445 Ratings00 Ratings
Review status tracking7.948 Ratings00 Ratings
Review reminders7.047 Ratings00 Ratings
Multiple review frequency7.443 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
isolved
7.6
33 Ratings
4% below category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Create succession plans/pools7.721 Ratings00 Ratings
Candidate ranking7.628 Ratings00 Ratings
Candidate search7.530 Ratings00 Ratings
Candidate development7.724 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
isolved
7.9
50 Ratings
2% above category average
Optimum Solutions HRIS (discontinued)
-
Ratings
Job Requisition Management7.738 Ratings00 Ratings
Company Website Posting8.145 Ratings00 Ratings
Publish to Social Media8.038 Ratings00 Ratings
Job Search Site Posting8.041 Ratings00 Ratings
Duplicate Candidate Prevention7.738 Ratings00 Ratings
Applicant Tracking8.140 Ratings00 Ratings
Notifications and Alerts7.848 Ratings00 Ratings
Best Alternatives
isolvedOptimum Solutions HRIS (discontinued)
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
isolvedOptimum Solutions HRIS (discontinued)
Likelihood to Recommend
7.7
(166 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.9
(21 ratings)
-
(0 ratings)
Usability
8.4
(12 ratings)
-
(0 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
-
(0 ratings)
Support Rating
7.2
(21 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.9
(5 ratings)
-
(0 ratings)
Implementation Rating
7.0
(10 ratings)
-
(0 ratings)
Configurability
8.2
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
8.7
(3 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(6 ratings)
-
(0 ratings)
Vendor pre-sale
8.7
(5 ratings)
-
(0 ratings)
User Testimonials
isolvedOptimum Solutions HRIS (discontinued)
Likelihood to Recommend
isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
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Discontinued Products
Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required. We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
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Pros
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
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Discontinued Products
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
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Cons
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Discontinued Products
  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
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Likelihood to Renew
isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
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Discontinued Products
No answers on this topic
Usability
isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Discontinued Products
No answers on this topic
Reliability and Availability
isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
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Discontinued Products
No answers on this topic
Performance
isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Discontinued Products
No answers on this topic
Support Rating
isolved
I gave this rating because for the most part I am always responded to quickly. More recently there have been a couple of times where it has taken a couple of days for me to get a reply. I also said I would receive a call back same day and that did not happen. It eventually was handled. after a couple of days
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Discontinued Products
No answers on this topic
In-Person Training
isolved
All over the phone, but it was comprehensive.
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Discontinued Products
No answers on this topic
Online Training
isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Discontinued Products
No answers on this topic
Implementation Rating
isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Discontinued Products
No answers on this topic
Alternatives Considered
isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Discontinued Products
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
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Contract Terms and Pricing Model
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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Discontinued Products
No answers on this topic
Scalability
isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Discontinued Products
No answers on this topic
Return on Investment
isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
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Discontinued Products
  • More accurate payroll processing
  • More accurate tax payments and reporting
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ScreenShots

Optimum Solutions HRIS (discontinued) Screenshots

Screenshot of Main Employee Screen