Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JAGGAER
Score 5.8 out of 10
N/A
JAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
Tipalti
Score 8.1 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
$129
per month
Pricing
JAGGAERTipalti
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JAGGAERTipalti
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Features
JAGGAERTipalti
Payment Management
Comparison of Payment Management features of Product A and Product B
JAGGAER
-
Ratings
Tipalti
8.8
44 Ratings
43% above category average
Customizable Approval Policies00 Ratings9.435 Ratings
Financial Document Management00 Ratings8.530 Ratings
Payment Status Tracking00 Ratings9.043 Ratings
Payment Audit Trail00 Ratings8.537 Ratings
Duplicate Bill Detection00 Ratings8.437 Ratings
Advanced OCR00 Ratings8.831 Ratings
Electronic Funds Transfer00 Ratings9.133 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
JAGGAER
-
Ratings
Tipalti
8.3
39 Ratings
51% above category average
Automated Accounts Payable Processes00 Ratings8.536 Ratings
Vendor Management00 Ratings8.337 Ratings
Tax Form Preparation00 Ratings8.220 Ratings
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User Ratings
JAGGAERTipalti
Likelihood to Recommend
8.0
(34 ratings)
9.1
(83 ratings)
Likelihood to Renew
7.4
(17 ratings)
8.2
(3 ratings)
Usability
8.2
(5 ratings)
6.8
(59 ratings)
Availability
9.0
(2 ratings)
9.1
(1 ratings)
Performance
8.9
(3 ratings)
8.2
(1 ratings)
Support Rating
8.2
(9 ratings)
8.5
(13 ratings)
In-Person Training
6.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(3 ratings)
7.5
(2 ratings)
Implementation Rating
9.0
(3 ratings)
7.5
(2 ratings)
Configurability
6.4
(1 ratings)
7.5
(2 ratings)
Ease of integration
9.1
(1 ratings)
6.4
(1 ratings)
Product Scalability
9.0
(2 ratings)
6.4
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
JAGGAERTipalti
Likelihood to Recommend
JAGGAER
As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
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Tipalti
I've been doing accounting for businesses as part of the staff for 30 years. Finally, someone figured out how to improve the tired / old fashioned AP process. Tipalti is the best tool you can implement whether you are remote, hybrid, or office based. Amazing efficiency gained with this app / tool.
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Pros
JAGGAER
  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
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Tipalti
  • Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
  • System is almost always working efficiently, very few incidents that slow me down.
  • System is incredibly user friendly. I was able to learn it pretty quickly.
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Cons
JAGGAER
  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
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Tipalti
  • In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
  • Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
  • For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
  • If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.
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Likelihood to Renew
JAGGAER
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
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Tipalti
Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.
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Usability
JAGGAER
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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Tipalti
The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
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Reliability and Availability
JAGGAER
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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Tipalti
Tipalti has always been responsive to our questions and concerns.
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Performance
JAGGAER
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
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Tipalti
No issues here. Generally has been pretty fast.
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Support Rating
JAGGAER
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
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Tipalti
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
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Online Training
JAGGAER
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
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Tipalti
Tipalti provides great How to online guide
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Implementation Rating
JAGGAER
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
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Tipalti
Implementation went smooth as we used and tested everything in the sandbox first
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Alternatives Considered
JAGGAER
Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
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Tipalti
SAP Concur did not have consistent invoice entry. Depending on who at SAP Concur entered your invoice, the vendor could be incorrect, the vendor number could be missing a digit, the amount of the invoice entered wrong, etc. We had too many issues with SAP Concur because they did not use OCR for invoice entry. Too many mistakes were caught during the invoice review process. Also, determining the stage an invoice was in was impossible to determine. You couldn't just search by invoice number one time, you had to search in all stages (invoice uploaded, invoice review, invoice processed). Another huge problem was that we used another software to make payments on the invoices. SAP Concur would fail sometimes on extracting an invoice to sync with our other software. We would not receive notification of the failure. Most times we would hear from a vendor that we did not make a payment and discover at that time that the invoice failed to sync with the system. If we reviewed the statement, we would have to check in two systems to see if it made it through both systems. With Tipalti, you only need to check with their system.
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Contract Terms and Pricing Model
JAGGAER
No answers on this topic
Tipalti
I did not make the decision to purchase this product.
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Scalability
JAGGAER
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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Tipalti
We were given the option of only one integration.
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Return on Investment
JAGGAER
  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
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Tipalti
  • It has been a huge time save on trying to search for invoices in my google folders
  • It has been a huge money save in finding duplicate invoices on multiple times
  • It has been a big time save on being able to figure out why a bill isn't approved and who needs to still approve it
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ScreenShots

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal