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Jitterbit vs. Mashery (now part of Boomi) vs. SAP Integration Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jitterbit

    Score9.4 out of 10
    N/AJitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

    $1,000

    per month

    Mashery (now part of Boomi)

    Score10 out of 10
    N/AMashery, for a time sold as TIBCO Cloud API Management, was an API management solution whose former capabilities have been added to Boomi's enterprise platform.N/A

    SAP Integration Suite

    Score8.5 out of 10
    N/ASAP Integration Suite is a modern, secure integration platform as a service (iPaaS) that connects applications, data, processes, and AI agents across SAP and non‑SAP environments.

    $11,199

    per year

    Pricing
    JitterbitMashery (now part of Boomi)SAP Integration Suite
    Editions & Modules
    Jitterbit
    $100.00
    Starting Price Per Month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JitterbitMashery (now part of Boomi)SAP Integration Suite
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsAccess to free tier services does not expire while there is an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account.
    More Pricing Information
    Community Pulse
    JitterbitMashery (now part of Boomi)SAP Integration Suite
    Considered Multiple Products
    Jitterbit
    No answer on this topic
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    98%
    Would buy again
    272 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    98%
    Delivers good value for the price
    240 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    99%
    Happy with the feature set
    293 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    163 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    95%
    Implementation went as expected
    229 Answers
    Features
    JitterbitMashery (now part of Boomi)SAP Integration Suite
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Jitterbit and Mashery (now part of Boomi) and SAP Integration Suite
    Feature
    Jitterbit
    7.2
    12 Ratings
    11% below category average
    Mashery (now part of Boomi)
    -
    Ratings
    SAP Integration Suite
    7.9
    272 Ratings
    2% below category average
    Pre-built connectors8.012 Ratings00 Ratings8.4257 Ratings
    Connector modification7.211 Ratings00 Ratings7.8220 Ratings
    Support for real-time and batch integration7.012 Ratings00 Ratings8.0251 Ratings
    Data quality services8.09 Ratings00 Ratings8.0228 Ratings
    Data security features7.09 Ratings00 Ratings8.2240 Ratings
    Monitoring console6.011 Ratings00 Ratings7.0248 Ratings
    API Management
    Comparison of API Management features of Jitterbit and Mashery (now part of Boomi) and SAP Integration Suite
    Feature
    Jitterbit
    -
    Ratings
    Mashery (now part of Boomi)
    6.9
    23 Ratings
    20% below category average
    SAP Integration Suite
    -
    Ratings
    API access control00 Ratings8.423 Ratings00 Ratings
    Rate limits and usage policies00 Ratings7.723 Ratings00 Ratings
    API usage data00 Ratings7.223 Ratings00 Ratings
    API user onboarding00 Ratings7.522 Ratings00 Ratings
    API versioning00 Ratings7.019 Ratings00 Ratings
    Usage billing and payments00 Ratings4.01 Ratings00 Ratings
    API monitoring and logging00 Ratings6.522 Ratings00 Ratings
    Best Alternatives
    JitterbitMashery (now part of Boomi)SAP Integration Suite
    Small Businesses
    Make
    Score9.3 out of 10
    Amazon API Gateway
    Score7.2 out of 10
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    Score9.3 out of 10
    Medium-sized Companies
    IBM App Connect
    Score9 out of 10
    Azure API Management
    Score9.1 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Workato
    Score9.3 out of 10
    OCI API Management
    Score7.9 out of 10
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    Score9.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    JitterbitMashery (now part of Boomi)SAP Integration Suite
    Likelihood to Recommend
    7.0
    (25 ratings)
    7.6
    (23 ratings)
    8.4
    (358 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    10.0
    (2 ratings)
    8.8
    (13 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    6.7
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    6.7
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    7.0
    (2 ratings)
    User Testimonials
    JitterbitMashery (now part of Boomi)SAP Integration Suite
    Likelihood to Recommend
    Jitterbit
    This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
    Incentivized
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    Discontinued Products
    Mashery is great when it comes to deployment to your own datacenter and when it comes to managing third party API's like Salesforce using Mashery Cloud version. I would be a little bit more careful when deploying it on Kubernetes as it was not designed for it. New version 5 is re-architected to run more on natively on Kubernetes, but we have not tested it yet.
    Incentivized
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    SAP
    Good at: 1. Integrations with in SAP applications, especially with event based triggers 2. Can be integrated very well with other BTP services to attain Batch processing and store credentials 3. Supports many authentication models Improvements: 1. No version history available compared to as it is available in S4HANA 2. Need a lot of improvement in git hub connections
    Incentivized
    Read full review
    Pros
    Jitterbit
    • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
    • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
    • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
    Incentivized
    Read full review
    Discontinued Products
    • Easy integration of the TIBCO Cloud Mashery developer portal allows simple onboarding and user and application management.
    • Configuration of TIBCO Cloud Mashery is both flexible and focused to address the main tasks for an API Management solution.
    • The built-in OAuth Token capabilities provide a quick start to properly manage application access.
    Incentivized
    Read full review
    SAP
    • The extensive catalog of pre package integrations that have in the discovery center. That allows developers to find solutions that can fit the needs.
    • Monitor of the integrations and api deployed.
    • API management has been for us a very usefull tool inside integration suite, to be able to have the API Hub with the documentation of our apis.
    Incentivized
    Read full review
    Cons
    Jitterbit
    • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
    • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
    Incentivized
    Read full review
    Discontinued Products
    • The "Control Center" admin dashboard is not performant. We have a lot of configuration data in Mashery (many endpoints, many plans, many users, many keys, etc.) and the website struggles with the volume of data it has to deal with.
    • Their systems have limitations that make it more difficult for us to operate the way we would like. For example, there is a limit to the number of API Definitions we can create, as well as a limit to the number of Endpoints we can define in a Plan.
    • Their support organization leaves a lot to be desired. Responses are slow, and when they do come they are often inadequate. We have to re-phrase the question to get them to answer it differently, or we have to repeatedly follow up to ask for additional clarifying information.
    Incentivized
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    SAP
    • Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
    • Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
    • Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective
    Incentivized
    Read full review
    Likelihood to Renew
    Jitterbit
    I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
    Read full review
    Discontinued Products
    Ease of use.
    Incentivized
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    SAP
    It is in place, our system integrators are familiar with it, and it fits into the ecosystem. A better user interface, flow build and debugging experience would see it grow, many technical staff do not enjoy using it for this reason, however it is quite capable and powerful behind this one shortcoming.
    Incentivized
    Read full review
    Usability
    Jitterbit
    No answers on this topic
    Discontinued Products
    i find some of the package adding and key are complex . UI experience is bad . Every step need front and backward navigation too much. It would be better if endpoint itself contain package and key addiction option
    Incentivized
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    SAP
    The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.
    Incentivized
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    Support Rating
    Jitterbit
    They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
    Read full review
    Discontinued Products
    Support has been good overall.
    Incentivized
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    SAP
    The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.
    Incentivized
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    Implementation Rating
    Jitterbit
    No answers on this topic
    Discontinued Products
    Initially it was difficult to understand . after few day , it was easy
    Incentivized
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    SAP
    Work with an SAP implementation partner, if possible.
    Incentivized
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    Alternatives Considered
    Jitterbit
    Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
    Incentivized
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    Discontinued Products
    I've really only looked at Mashery since it has been around a very long time and has a rich feature set. I do know our platform teams are looking into AWS gateway but not sure this product has everything we need.
    Incentivized
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    SAP
    Before deploying SAP Integration Suite, we assessed Oracle Financial Services Analytics and IBM Risk Analytics. While Oracle had proved its mettle in the exceptional database support and IBM in presenting risk model tools, SAP Integration Suite overwhelmed others by being effortlessly integrated with our existing banking framework.
    Read full review
    Return on Investment
    Jitterbit
    • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
    Incentivized
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    Discontinued Products
    • As a API Mediation layer it has helped with the troublesome port setup with internal and external clients. Meaning it made that easy to the client that they know where to go for access to an API.
    • The interactive documentation is very well put together and has reduced the time that developers have to go back and forth with each other to figure how to call the API.
    Incentivized
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    SAP
    • Positive impact would be availability of pre-defined integration content via templates.
    • One can re-use a template as a starting point to modify and adopt to client-specific integration flow.
    • Availability of adaptors and connectors, making it easier to piece together the integration flow.
    Incentivized
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    ScreenShots

    Mashery (now part of Boomi) Screenshots

    Product screenshot

    SAP Integration Suite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot