JobDiva vs. ServiceNow HR Service Delivery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JobDiva
Score 7.6 out of 10
N/A
JobDiva is a global applicant tracking system (ATS) and front-to-back talent management solution. JobDiva combines a CRM, synchronization with all major job boards and VMS providers, BI analytics, a mobile app, and a resume database. JobDiva also advertises unique search filters for screening resumes.N/A
ServiceNow HR Service Delivery
Score 8.2 out of 10
N/A
ServiceNow HR Service Delivery contains a full HRSD suite of applications, supporting HR case management, HR document retention, enterprise onboarding and transition support, and also employee self-service with intelligence agent.N/A
Pricing
JobDivaServiceNow HR Service Delivery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JobDivaServiceNow HR Service Delivery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JobDivaServiceNow HR Service Delivery
Top Pros
Top Cons
Features
JobDivaServiceNow HR Service Delivery
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
JobDiva
9.2
140 Ratings
14% above category average
ServiceNow HR Service Delivery
-
Ratings
Job Requisition Management9.6137 Ratings00 Ratings
Company Website Posting9.5121 Ratings00 Ratings
Publish to Social Media7.9108 Ratings00 Ratings
Job Search Site Posting9.6128 Ratings00 Ratings
Customized Application Form9.4108 Ratings00 Ratings
Resume Management9.7132 Ratings00 Ratings
Duplicate Candidate Prevention8.0130 Ratings00 Ratings
Candidate Search9.6139 Ratings00 Ratings
Applicant Tracking9.7137 Ratings00 Ratings
Collaboration8.8126 Ratings00 Ratings
Task Creation and Delegation9.5123 Ratings00 Ratings
Email Templates9.4131 Ratings00 Ratings
User Permissions9.6127 Ratings00 Ratings
Notifications and Alerts8.8129 Ratings00 Ratings
Reporting9.6133 Ratings00 Ratings
Best Alternatives
JobDivaServiceNow HR Service Delivery
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
greytHR
greytHR
Score 8.3 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JobDivaServiceNow HR Service Delivery
Likelihood to Recommend
9.3
(161 ratings)
9.2
(3 ratings)
Likelihood to Renew
9.1
(24 ratings)
-
(0 ratings)
Usability
8.5
(10 ratings)
-
(0 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(80 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(4 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
JobDivaServiceNow HR Service Delivery
Likelihood to Recommend
JobDiva Inc.
The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.
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ServiceNow
The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.
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Pros
JobDiva Inc.
  • Candidate process - sourcing to submittal, do a great job of empowering recruiters
  • Manager contact - single view of contact and all history, makes it very simple to find manager data, history and talking points
  • Reporting - great job with canned reports to help understand where we are across the entire staffing lifecycle
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ServiceNow
  • Open IT tickets in a practical way.
  • Customer service with fast support.
  • Low cost.
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Cons
JobDiva Inc.
  • LinkedIn Sales Navigator Integration (I understand LI is holding this up)
  • Report enhancements (i.e.: growth of hotlists, etc)
  • Integration with SeamlessAI
  • Correct delays with BI, be able to set date range before querying data so that it doesn't lag/not load due to vast data.
  • More consolidated product education. Each person seems to only know about their product and not about the other features a client might ask about.
  • I would like more help with feature enablement/road-mapping how we get there rather than just pointing me toward the help section
  • I would love JobDiva to offer clients JobDiva Super User training so we can have our internal experts who understand the tool and possibilities.
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ServiceNow
  • The tool is sometimes slow.
  • I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
  • Add more languages ​​to the tool.
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Likelihood to Renew
JobDiva Inc.
We have invested a lot of time and technically money (on the part of our people) in JobDiva. We had an independent company come in and do a gap analysis to tell us where we were using the product as we should be and where we were not. We are working on correcting things that we are not doing to "best practice" for our business.
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ServiceNow
No answers on this topic
Usability
JobDiva Inc.
JobDiva is one of the best applicant tracking systems - it's easy for recruiters to use and provides the ability to quickly build a search and filter millions of resumes of available candidates with the required levels of experience, skills or attributes. Jobdiva itself is a very intelligent and powerful tool to recruit and source qualified candidates.
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ServiceNow
No answers on this topic
Performance
JobDiva Inc.
Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days
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ServiceNow
No answers on this topic
Support Rating
JobDiva Inc.
Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.
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ServiceNow
No answers on this topic
In-Person Training
JobDiva Inc.
The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.
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ServiceNow
No answers on this topic
Online Training
JobDiva Inc.
I wasnt part of the training as i joined after Ceipal signed agreement with us.
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ServiceNow
No answers on this topic
Implementation Rating
JobDiva Inc.
This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.
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ServiceNow
No answers on this topic
Alternatives Considered
JobDiva Inc.
Bullhorn seemed very focused on integration with LinkedIn but was missing on other factors. WinSearch was lacking as an ATS on all fronts, mass email would go to same people, there was no real prevention of duplicates and there was really no great way to link information and easy access later on
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ServiceNow
No answers on this topic
Return on Investment
JobDiva Inc.
  • It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
  • The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
  • The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.
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ServiceNow
  • It frees your time and makes you more productive every day
  • It enables you to rapidly find and eliminate all the unnecessary things
  • It permits you to analyze more robust collections of info
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ScreenShots

JobDiva Screenshots

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