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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobvite

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Jobvite is a full recruiting platform. It provides features across the recruiting funnel - from sourcing and managing candidates via CRM and managing workflows to communicating with hiring managers and reporting through custom dashboards and reports.N/A

    Mhelpdesk

    Score7.2 out of 10
    N/AMhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.

    $49

    per month

    Pricing
    JobviteMhelpdesk
    Editions & Modules
    No answers on this topic
    mHelpDesk
    $169
    per month
    Offerings
    Pricing Offerings
    JobviteMhelpdesk
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JobviteMhelpdesk
    Considered Both Products
    Employ Inc.
    No answer on this topic
    Mhelpdesk
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    27 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    JobviteMhelpdesk
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Jobvite and Mhelpdesk
    Feature
    Jobvite
    7.6
    64 Ratings
    4% below category average
    Mhelpdesk
    -
    Ratings
    Job Requisition Management9.061 Ratings00 Ratings
    Company Website Posting8.07 Ratings00 Ratings
    Publish to Social Media9.762 Ratings00 Ratings
    Job Search Site Posting8.061 Ratings00 Ratings
    Customized Application Form9.061 Ratings00 Ratings
    Resume Management7.062 Ratings00 Ratings
    Duplicate Candidate Prevention5.058 Ratings00 Ratings
    Candidate Search6.063 Ratings00 Ratings
    Applicant Tracking8.063 Ratings00 Ratings
    Collaboration8.058 Ratings00 Ratings
    Task Creation and Delegation7.050 Ratings00 Ratings
    Email Templates8.061 Ratings00 Ratings
    User Permissions8.062 Ratings00 Ratings
    Notifications and Alerts7.061 Ratings00 Ratings
    Reporting7.059 Ratings00 Ratings
    Best Alternatives
    JobviteMhelpdesk
    Small Businesses
    Crelate
    Score9.1 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    No answers on this topic
    Enterprises
    JobDiva
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobviteMhelpdesk
    Likelihood to Recommend
    8.0
    (91 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    8.9
    (22 ratings)
    9.0
    (2 ratings)
    Usability
    8.0
    (11 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.8
    (49 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    JobviteMhelpdesk
    Likelihood to Recommend
    Employ Inc.
    Jobvite was very useful when used to onboard our new hires. Being a Human capital management company, we hire many individuals on a weekly basis so it helps us keep all of the paperwork organized and prevent any accidents when managing all of the data. Sometimes it does pose a problem for those who are not technologically savvy.
    Incentivized
    Read full review
    Mhelpdesk
    Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use.
    Incentivized
    Read full review
    Pros
    Employ Inc.
    • Workflow- I love that you can immediately see where in the process a candidate is.
    • Dashboard- The customization and overall feel of the site.
    • Feed- The fact that you can see the feed from the candidates other applications is a plus.
    Incentivized
    Read full review
    Mhelpdesk
    • The timer to track the technicians time is wonderful.
    • Integrates well with QuickBooks.
    • The mobile app is great.
    Read full review
    Cons
    Employ Inc.
    • Custom fields--custom fields do not follow the candidate from hire to onboarding. This is problematic because we then have to recreate on the onboarding side to then import into our HRIS.
    • Onboarding picklists are time-consuming to populate. We have to enter options one at a time, rather than being able to do an import. Also, field mapping on Hire is a lot easier than having to set up tags on option sets in onboarding.
    Incentivized
    Read full review
    Mhelpdesk
    • mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it.
    • mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note.
    • mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app.
    Incentivized
    Read full review
    Likelihood to Renew
    Employ Inc.
    If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite
    Read full review
    Mhelpdesk
    The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs
    Read full review
    Usability
    Employ Inc.
    After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better
    Incentivized
    Read full review
    Mhelpdesk
    It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook.
    Read full review
    Reliability and Availability
    Employ Inc.
    No issues (especially compared to ADP).
    Read full review
    Mhelpdesk
    No answers on this topic
    Support Rating
    Employ Inc.
    Support used to be better. In the last few years, though, I feel like there has been significantly less investment in customer service. We used to have account managers who were very visible and always checking in. Also, there used to be a phone number to get around-the-clock support. I am not sure that that exists at the quality it used to
    Incentivized
    Read full review
    Mhelpdesk
    No answers on this topic
    Online Training
    Employ Inc.
    Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.
    Read full review
    Mhelpdesk
    No answers on this topic
    Implementation Rating
    Employ Inc.
    It forces you to evaluate your own business process.

    The software lets you re-engineer things
    Read full review
    Mhelpdesk
    No answers on this topic
    Alternatives Considered
    Employ Inc.
    Before implementing Jobvite, we had iCIMS and Kronos Workforce Ready. Neither of these products got us where we wanted to be with metrics, candidate experience, or technology. I'm sure since we left them they have updated, but we are much happier with Jobvite than others. In the process of searching for a new ATS, we attended demonstrations of 9 other applicant tracking systems and were most impressed with Jobvite.
    Incentivized
    Read full review
    Mhelpdesk
    When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business.
    Incentivized
    Read full review
    Return on Investment
    Employ Inc.
    • Reporting - we had none before other than manually tracking things in excel documents, now we have a full suite of reports and dashboards we can customize.
    • Interview Scheduling - With the candidate self-scheduling feature, we can now schedule interviews in a matter of seconds while also automating the candidate confirmation email and the calendar invites.
    • More detailed source tracking than I have seen in any other product allowing full visibility on who we hire, where they came from and we can now analyze our sources.
    Incentivized
    Read full review
    Mhelpdesk
    • It has overall been positive
    Incentivized
    Read full review
    ScreenShots

    Jobvite Screenshots

    Screenshot of where Jobvite centralizes onboarding activity, to standardize processes and seamlessly transition candidates, with the goal of providing them the best experience.Screenshot of the relevant, targeted content and job search appearing on a Jobvite career site, that helps to attract job seekers and make compelling first impressions.Screenshot of the relevant, targeted content and job search appearing on a Jobvite career site, that helps to attract job seekers and make compelling first impressions.