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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Keatext

    Score8.8 out of 10
    Enterprise companies (1,001+ employees)
    Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…

    $550

    per month

    Pricing
    JotformKeatext
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Basic
    $550
    per month
    Pro
    $999
    per month
    Enterprise
    1650+
    per month
    Offerings
    Pricing Offerings
    JotformKeatext
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    JotformKeatext
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Keatext
    Feature
    Jotform
    8.0
    164 Ratings
    1% below category average
    Keatext
    -
    Ratings
    Survey templates9.0140 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Keatext
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    Keatext
    -
    Ratings
    Changes to live survey9.7126 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Keatext
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    Keatext
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Keatext
    Feature
    Jotform
    8.6
    154 Ratings
    6% above category average
    Keatext
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings
    Standard reports8.3133 Ratings00 Ratings
    Custom reports8.6125 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Keatext
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    Keatext
    -
    Ratings
    Access controls9.4123 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Keatext
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    Keatext
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings
    Respondent restrictions9.496 Ratings00 Ratings
    Best Alternatives
    JotformKeatext
    Small Businesses
    Zoho Forms
    Score9.2 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformKeatext
    Likelihood to Recommend
    8.5
    (185 ratings)
    9.1
    (6 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (131 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (81 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformKeatext
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Keatext
    Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Keatext
    • You can detect or analyze feelings in French, Italian, Arabic, and English.
    • You can classify text and comments in different languages.
    • Easy to use for both professionals and non-professionals.
    • Use analytics to gain deep insight into what's happening on social media platforms.
    • Simple interface.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Keatext
    • It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Keatext
    No answers on this topic
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Keatext
    No answers on this topic
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Keatext
    No answers on this topic
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Keatext
    No answers on this topic
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Keatext
    We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Keatext
    • Keatext allows the creation of custom tests to meet the needs of each business.
    • Automate UX research for scalability.
    • Provides analytical data in addition to tracking user experience.
    Read full review
    ScreenShots

    Jotform Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Keatext Screenshots

    Screenshot of AI-based predictive recommendations with SWOT chartScreenshot of Customizable and interactive dashboardScreenshot of Topics and opinions heatmapScreenshot of Advanced sentiment analysis including customer questions and suggestionsScreenshot of Multichannel analysis including reviews, open ended surveys, and contact center tickets