What users are saying about
29 Ratings
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Top Rated
1499 Ratings
29 Ratings
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Score 8.3 out of 100

Webex Meetings

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Top Rated
1499 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Kaltura

Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool.The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
Mark Nowowiejski | TrustRadius Reviewer

Webex Meetings

Webex Meetings is a great collaboration tool and works really well for adhoc and scheduled meetings. The One Button to Push approach to joining a meeting is also great. The integration for room-based systems and the way it can use facial recognition to recognize attendees in a meeting is also really useful.The features like breakout rooms are also great and the flexibility of setting these up is also something that is key, so you can predefine how you want them done and who is in which room or randomly allocate people. This just adds a really great dimension to an event that allows a smaller focused discussion to happen away from the main meeting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Kaltura
8.2
Webex Meetings
Lead generation
Kaltura
7.0
Webex Meetings
Video personalization
Kaltura
10.0
Webex Meetings
eCommerce
Kaltura
7.0
Webex Meetings
Support for advertisements
Kaltura
9.0
Webex Meetings
Video SEO
Kaltura
8.0
Webex Meetings

Video Platform Integrations

Kaltura
9.5
Webex Meetings
Integration to Eloqua
Kaltura
9.0
Webex Meetings
Integration to LMS
Kaltura
10.0
Webex Meetings

Video Security

Kaltura
8.9
Webex Meetings
Video access controls
Kaltura
9.0
Webex Meetings
User management
Kaltura
8.2
Webex Meetings
Video link sharing
Kaltura
8.4
Webex Meetings
Internal video
Kaltura
10.0
Webex Meetings
External video
Kaltura
8.8
Webex Meetings

Video Player

Kaltura
9.3
Webex Meetings
Player customization
Kaltura
9.0
Webex Meetings
Embedded videos
Kaltura
9.3
Webex Meetings
Video quality / Bandwidth controls
Kaltura
10.0
Webex Meetings
Mobile compatibility
Kaltura
9.0
Webex Meetings

Video Analytics

Kaltura
8.9
Webex Meetings
A/B testing
Kaltura
9.0
Webex Meetings
Streaming quality reports
Kaltura
9.0
Webex Meetings
Per viewer tracking
Kaltura
8.7
Webex Meetings
Per video tracking
Kaltura
8.7
Webex Meetings
Video analytics dashboard
Kaltura
9.1
Webex Meetings

Video Hosting, Management & Storage

Kaltura
8.4
Webex Meetings
On-Demand video
Kaltura
8.8
Webex Meetings
Live streaming
Kaltura
7.3
Webex Meetings
Impact of streaming on network
Kaltura
8.4
Webex Meetings
Video upload & format support
Kaltura
8.8
Webex Meetings
Video library / File management
Kaltura
8.2
Webex Meetings
Video portal
Kaltura
9.0
Webex Meetings

Video Engagement

Kaltura
9.0
Webex Meetings
Audience polling
Kaltura
9.0
Webex Meetings
Audience Q&A / Live chat
Kaltura
8.0
Webex Meetings
Video comments
Kaltura
10.0
Webex Meetings

Performance & Compatibility of Online Events Software

Kaltura
Webex Meetings
8.1
High quality audio
Kaltura
Webex Meetings
8.5
High quality video
Kaltura
Webex Meetings
8.4
Low bandwidth requirements
Kaltura
Webex Meetings
7.4
Mobile support
Kaltura
Webex Meetings
8.0

Screen Sharing

Kaltura
Webex Meetings
8.5
Desktop sharing
Kaltura
Webex Meetings
8.8
Whiteboards
Kaltura
Webex Meetings
8.2

Online Meetings / Events

Kaltura
Webex Meetings
8.4
Calendar integration
Kaltura
Webex Meetings
8.6
Meeting initiation
Kaltura
Webex Meetings
8.4
Integrates with social media
Kaltura
Webex Meetings
7.7
Record meetings / events
Kaltura
Webex Meetings
8.7
Slideshows
Kaltura
Webex Meetings
8.6

Online Events Collaboration

Kaltura
Webex Meetings
8.4
Live chat
Kaltura
Webex Meetings
8.4
Audience polling
Kaltura
Webex Meetings
8.5
Q&A
Kaltura
Webex Meetings
8.4

Online Events Security

Kaltura
Webex Meetings
8.5
User authentication
Kaltura
Webex Meetings
8.5
Participant roles & permissions
Kaltura
Webex Meetings
8.5
Confidential attendee list
Kaltura
Webex Meetings
8.3

Pros

Kaltura

  • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
  • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
  • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
  • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • It has great tools like Breakout sessions, whiteboards, virtual backgrounds, options to share and control other devices, annotate and others etc.
  • It has monthly updates that bring new features and options for users to have the best experience possible for collaboration. Cisco shows they are working hard to make this solution better update by update and they listen to the end user's requests, which is a big plus.
  • Security, as far as I know, is top of the market. Cisco Webex Suite is the leading product for collaboration in the security department and in today's world security is more important than ever.
Anonymous | TrustRadius Reviewer

Cons

Kaltura

  • Tech Support takes a bit longer to reply
  • Better audio support
  • Could improve the basic editor
  • Better analytics from Kaltura Classroom
Rubén Durán | TrustRadius Reviewer

Webex Meetings

  • Slow down feature releases, at least until fully ready (i.e. "New" Events)
  • Along the same lines, please avoid constant 'delayed' feature releases (if not fully ready for that month's release, maybe hold it for the following month's release?)
  • Offer more pre-recorded training options via the new 'golearn.webex.com' LMS site
Gina Cline | TrustRadius Reviewer

Likelihood to Renew

Kaltura

Kaltura 6.3
Based on 3 answers
Since we have many terabytes of data currently stored with Kaltura and the system and it works great, it would be very difficult to move to another system.
Kirk Laird | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Kaltura

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Kaltura

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 192 answers
The availability of Webex Meetings is very fine according to me. The servers are constant with no breakdowns. As, a result of which, calls and meetings can happen seamlessly without any problem. Also, if any user faces an internet outage in the middle of a call, he/she will get connected automatically when the outage will be over.
Sayanta Banerjee | TrustRadius Reviewer

Performance

Kaltura

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 173 answers
Cisco Webex Meetings' native app for Windows 10 OS consumes a lot of computer resources in terms of RAM usage and CPU usage, which makes it slower on your computer. It integrates with multiple applications and software and it does not tend to slow any software of application at all
Siddhant Tripathi | TrustRadius Reviewer

Support Rating

Kaltura

Kaltura 5.0
Based on 2 answers
The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Kaltura

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.3
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Kaltura

We considered a couple of options 2 years ago. One of those options has since been sold and dismantled. Kaltura was really the best product in this space. Now, Canvas is releasing its own video solution very soon and it has some nice workflow features. It remains to be seen if that solution will challenge Kaltura.
Robert Gibson MS, MBA, EdD | TrustRadius Reviewer

Webex Meetings

Webex is a more mature product with integrations with Messaging and Calling all within the same suite of services. The audio and video call quality are top-notch. The Control Hub admin portal is user-friendly and comprehensive in terms of capabilities. The new training resources through GoLearn for new admins and end-users is really well done.
Eva Deneski | TrustRadius Reviewer

Scalability

Kaltura

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 170 answers
It has scaled without any problems, anyone in the organization and departments can use Cisco Webex Meetings easily. It helps us to provide regular communication between our customers and us.It is a very flexible and scalable software. In my organization all the employees are using the Cisco Webex Meetings with their own link of meeting[s] to connect with the team members. A really much needed product by CISCO.
Raman Sehgal | TrustRadius Reviewer

Return on Investment

Kaltura

  • The ability to have such a robust solution for rich media content far outweighs the cost of service.
  • We have new projects which will push the limits and abilities of Kaltura in the future.
Leonardo Ferre | TrustRadius Reviewer

Webex Meetings

  • The cost per license is a bit expensive compared to other solutions.
  • The performance of the application and functionalities is worth it and surpasses the other platforms.
  • The free trial version of Cisco Webex Meetings helps you evaluate its main features before making a purchase.
Luis Tusen | TrustRadius Reviewer

Pricing Details

Kaltura

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kaltura Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Kaltura
8.4
Webex Meetings
8.6

Likelihood to Renew

Kaltura
6.3
Webex Meetings
7.6

Usability

Kaltura
Webex Meetings
8.9

Reliability and Availability

Kaltura
Webex Meetings
9.0

Performance

Kaltura
Webex Meetings
8.7

Support Rating

Kaltura
5.0
Webex Meetings
8.3

In-Person Training

Kaltura
Webex Meetings
6.4

Online Training

Kaltura
Webex Meetings
7.8

Implementation Rating

Kaltura
Webex Meetings
9.3

Scalability

Kaltura
Webex Meetings
8.9

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