What users are saying about
28 Ratings
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Top Rated
2050 Ratings
28 Ratings
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Score 8.1 out of 100

Webex Meetings

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Top Rated
2050 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Video Marketing

    7.6

    Kaltura

    76%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    Lead generation

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Video personalization

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    eCommerce

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Support for advertisements

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Video SEO

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Integration to Marketing Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Video Platform Integrations

    7.3

    Kaltura

    73%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Integration to Salesforce.com

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Marketo

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Eloqua

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration to LMS

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Video Security

    8.4

    Kaltura

    84%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    Video access controls

    8.6
    86%
    7 Ratings
    N/A
    0 Ratings

    User management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video link sharing

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Internal video

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    External video

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video Player

    8.1

    Kaltura

    81%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Player customization

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Embedded videos

    8.5
    85%
    6 Ratings
    N/A
    0 Ratings

    Video quality / Bandwidth controls

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Mobile compatibility

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    Video Analytics

    6.8

    Kaltura

    68%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    A/B testing

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Streaming quality reports

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Per viewer tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Per video tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Video analytics dashboard

    7.4
    74%
    5 Ratings
    N/A
    0 Ratings

    Video Hosting, Management & Storage

    8.2

    Kaltura

    82%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    On-Demand video

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Live streaming

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Impact of streaming on network

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Video upload & format support

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video library / File management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video portal

    8.7
    87%
    6 Ratings
    N/A
    0 Ratings

    Video Engagement

    7.4

    Kaltura

    74%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 3/3 features

    Audience polling

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Audience Q&A / Live chat

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Video comments

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Kaltura

    Feature Set Not Supported
    N/A
    8.3

    Webex Meetings

    83%
    Webex Meetings ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.8
    88%
    661 Ratings

    High quality video

    N/A
    0 Ratings
    8.6
    86%
    653 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.5
    75%
    629 Ratings

    Mobile support

    N/A
    0 Ratings
    8.3
    83%
    596 Ratings

    Screen Sharing

    Kaltura

    Feature Set Not Supported
    N/A
    8.6

    Webex Meetings

    86%
    Webex Meetings ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.9
    89%
    653 Ratings

    Whiteboards

    N/A
    0 Ratings
    8.4
    84%
    566 Ratings

    Online Meetings / Events

    Kaltura

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.6
    86%
    626 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.7
    87%
    655 Ratings

    Integrates with social media

    N/A
    0 Ratings
    8.0
    80%
    236 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.7
    87%
    625 Ratings

    Slideshows

    N/A
    0 Ratings
    8.7
    87%
    569 Ratings

    Online Events Collaboration

    Kaltura

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.6
    86%
    618 Ratings

    Audience polling

    N/A
    0 Ratings
    8.5
    85%
    546 Ratings

    Q&A

    N/A
    0 Ratings
    8.5
    85%
    546 Ratings

    Online Events Security

    Kaltura

    Feature Set Not Supported
    N/A
    8.7

    Webex Meetings

    87%
    Webex Meetings ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.8
    88%
    586 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.8
    88%
    611 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.6
    86%
    325 Ratings

    Attribute Ratings

    • Webex Meetings is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.0

    Kaltura

    80%
    11 Ratings
    8.6

    Webex Meetings

    86%
    668 Ratings

    Likelihood to Renew

    6.3

    Kaltura

    63%
    3 Ratings
    7.5

    Webex Meetings

    75%
    40 Ratings

    Usability

    Kaltura

    N/A
    0 Ratings
    8.7

    Webex Meetings

    87%
    99 Ratings

    Availability

    Kaltura

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    435 Ratings

    Performance

    Kaltura

    N/A
    0 Ratings
    8.6

    Webex Meetings

    86%
    412 Ratings

    Support Rating

    5.0

    Kaltura

    50%
    2 Ratings
    8.1

    Webex Meetings

    81%
    150 Ratings

    In-Person Training

    Kaltura

    N/A
    0 Ratings
    8.0

    Webex Meetings

    80%
    2 Ratings

    Online Training

    Kaltura

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    2 Ratings

    Implementation Rating

    Kaltura

    N/A
    0 Ratings
    9.3

    Webex Meetings

    93%
    18 Ratings

    Configurability

    Kaltura

    N/A
    0 Ratings
    8.2

    Webex Meetings

    82%
    5 Ratings

    Contract Terms and Pricing Model

    Kaltura

    N/A
    0 Ratings
    7.7

    Webex Meetings

    77%
    11 Ratings

    Ease of integration

    Kaltura

    N/A
    0 Ratings
    7.9

    Webex Meetings

    79%
    4 Ratings

    Product Scalability

    Kaltura

    N/A
    0 Ratings
    8.9

    Webex Meetings

    89%
    407 Ratings

    Professional Services

    Kaltura

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    9 Ratings

    Vendor post-sale

    Kaltura

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    5 Ratings

    Vendor pre-sale

    Kaltura

    N/A
    0 Ratings
    8.5

    Webex Meetings

    85%
    6 Ratings

    Likelihood to Recommend

    Kaltura

    Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool. The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
    Read full review

    Cisco

    Well suited scenario. Client is deeply rooted in the Cisco ecosystem! They are growing and require an all-in-one solution from a vendor they can trust. They have a trusted value-added reseller to help and support them when they need anything and can find the value of Cisco's solution. Less appropriate scenario. Client has several different vendors and is already growing in the direction of an alternative vendor. Maybe because of a bundled, less expensive solution provided by alternative vendor. Small business and budget conscious when making purchasing decisions.
    Read full review

    Pros

    Kaltura

    • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
    • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
    • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
    • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
    Read full review

    Cisco

    • Video Conference Meetings: In every industry from HR department to IT Department, everyone has there meetings, Webex just solve the issue of conference room blocking.
    • Events: Now we dont have to seat at conference hall & listen the events. We can do this while seating at home
    • Polls: Now we can record our views or make our voting count. Webex polls simply solve this issue with digital polling
    Read full review

    Cons

    Kaltura

    • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
    • I would like to see the ability to add inline, anchored comments to the video timeline.
    • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
    • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
    Read full review

    Cisco

    • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
    • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
    • Hard to navigate attendees while presenting yourself.
    Read full review

    Pricing Details

    Kaltura

    Starting Price

    Editions & Modules

    Kaltura editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Webex Meetings

      Starting Price

      $12 per month

      Editions & Modules

      Webex Meetings editions and modules pricing
      EditionModules
      Basic$0.001
      Meet + Call Plan$25.002
      Meet Plan$13.503
      EnterpriseContact Sales4
      Call Plan$17.005

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing available by monthly or annual subscription, with discounts available for annual commitments.

      Pricing Info

      Likelihood to Renew

      Kaltura

      The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
      Read full review

      Cisco

      Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
      Read full review

      Usability

      Kaltura

      No answers on this topic

      Cisco

      Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
      Read full review

      Reliability and Availability

      Kaltura

      No answers on this topic

      Cisco

      So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
      Read full review

      Performance

      Kaltura

      No answers on this topic

      Cisco

      We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
      Read full review

      Support Rating

      Kaltura

      The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
      Read full review

      Cisco

      The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
      Read full review

      Implementation Rating

      Kaltura

      No answers on this topic

      Cisco

      That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
      Read full review

      Alternatives Considered

      Kaltura

      Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
      Read full review

      Cisco

      Actually, we use both Microsoft Teams and Webex Meetings. Although, Webex Meetings was our initial choice and has been used for longer at the organization. Microsoft Teams is still fairly new and I don't think we have had a chance to explore its functionalities to the fullest. However, one advantage Teams seems to have had right off the bat is it being a Microsoft product. Hence, it integrates better with Outlook. As I mentioned, we still prefer Webex Meetings for larger meetings (Teams can be too bandwidth hungry) and for meetings with external partners (Teams has had issues with inviting people outside our organization).
      Read full review

      Contract Terms and Pricing Model

      Kaltura

      No answers on this topic

      Cisco

      Pricing structures are available with multiple options- 1. From Website directly. (Not recommended due to absence of partner support). 2. From Cisco Partner. (Highly recommended they help in setup as well as after-service support to a particular extent that again depends from partner to partner). Small Tip- Free Fell to negotiate with the partner. They can and they will. 3. Cisco through partners for the larger organizations provides Active Use plans. Where they give you as many licenses you want but charge you as per the usage.
      Read full review

      Scalability

      Kaltura

      No answers on this topic

      Cisco

      Setting this product in any department is easy since it has the most flexible setup process. The networking path is easy to maintain and monitor since the infrastructure is not complicated. New members who start using this product familiarize themselves within the shortest time possible. Marketing using this product has a great impact on influencing customers and interacting with them.
      Read full review

      Professional Services

      Kaltura

      No answers on this topic

      Cisco

      We did not take advantage of Webex Meetings' professional services.
      Read full review

      Return on Investment

      Kaltura

      • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
      • User issues ie: uploading video, viewing video has been greatly reduced.
      • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
      Read full review

      Cisco

      • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
      • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
      • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
      Read full review

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