Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
SAP Sales Cloud
Score 8.6 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
KintoneSAP Sales Cloud
Editions & Modules
Professional Subscription
$24
per month per user
No answers on this topic
Offerings
Pricing Offerings
KintoneSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
KintoneSAP Sales Cloud
Features
KintoneSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kintone
9.3
3 Ratings
17% above category average
SAP Sales Cloud
8.5
152 Ratings
8% above category average
Customer data management / contact management9.73 Ratings8.3144 Ratings
Workflow management9.03 Ratings8.7146 Ratings
Territory management10.01 Ratings8.1130 Ratings
Opportunity management10.01 Ratings8.9142 Ratings
Integration with email client (e.g., Outlook or Gmail)7.01 Ratings8.2136 Ratings
Channel / partner relationship management10.01 Ratings8.5131 Ratings
Contract management00 Ratings8.0133 Ratings
Quote & order management00 Ratings8.6133 Ratings
Interaction tracking00 Ratings8.8137 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kintone
10.0
3 Ratings
25% above category average
SAP Sales Cloud
8.8
130 Ratings
13% above category average
Case management10.03 Ratings8.7125 Ratings
Help desk management10.02 Ratings8.8115 Ratings
Call center management00 Ratings9.0114 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kintone
9.2
3 Ratings
17% above category average
SAP Sales Cloud
8.3
143 Ratings
7% above category average
Task management10.01 Ratings8.4135 Ratings
Reporting8.33 Ratings8.2131 Ratings
Billing and invoicing management00 Ratings8.3113 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kintone
8.7
3 Ratings
12% above category average
SAP Sales Cloud
8.4
141 Ratings
8% above category average
Customizable reports8.73 Ratings8.1136 Ratings
Forecasting00 Ratings8.2131 Ratings
Pipeline visualization00 Ratings8.9132 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kintone
9.3
5 Ratings
19% above category average
SAP Sales Cloud
8.1
138 Ratings
5% above category average
Custom fields9.05 Ratings7.9138 Ratings
Custom objects8.84 Ratings7.9131 Ratings
API for custom integration10.01 Ratings8.1123 Ratings
Scripting environment00 Ratings8.5114 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Kintone
7.0
1 Ratings
7% below category average
SAP Sales Cloud
8.5
117 Ratings
12% above category average
Marketing automation7.01 Ratings8.3113 Ratings
Compensation management00 Ratings8.793 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kintone
9.0
3 Ratings
16% above category average
SAP Sales Cloud
8.3
122 Ratings
8% above category average
Mobile access9.03 Ratings8.3122 Ratings
Security
Comparison of Security features of Product A and Product B
Kintone
9.0
4 Ratings
6% above category average
SAP Sales Cloud
9.2
141 Ratings
9% above category average
Role-based user permissions9.04 Ratings9.1135 Ratings
Single sign-on capability00 Ratings9.3135 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Kintone
-
Ratings
SAP Sales Cloud
8.1
131 Ratings
4% above category average
Lead management00 Ratings8.1130 Ratings
Email marketing00 Ratings8.1112 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Kintone
-
Ratings
SAP Sales Cloud
9.0
98 Ratings
18% above category average
Social data00 Ratings8.798 Ratings
Social engagement00 Ratings9.394 Ratings
Best Alternatives
KintoneSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KintoneSAP Sales Cloud
Likelihood to Recommend
9.8
(52 ratings)
8.4
(163 ratings)
Likelihood to Renew
10.0
(8 ratings)
8.1
(15 ratings)
Usability
9.0
(10 ratings)
7.0
(10 ratings)
Availability
10.0
(2 ratings)
9.1
(2 ratings)
Performance
10.0
(2 ratings)
9.1
(2 ratings)
Support Rating
9.4
(46 ratings)
5.9
(13 ratings)
Online Training
10.0
(1 ratings)
9.1
(3 ratings)
Implementation Rating
6.8
(4 ratings)
7.6
(4 ratings)
Configurability
9.0
(43 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
10.0
(2 ratings)
9.1
(1 ratings)
Ease of integration
10.0
(2 ratings)
9.1
(1 ratings)
Product Scalability
10.0
(2 ratings)
8.6
(123 ratings)
Professional Services
10.0
(2 ratings)
9.1
(1 ratings)
Vendor post-sale
10.0
(2 ratings)
8.2
(1 ratings)
Vendor pre-sale
10.0
(2 ratings)
9.1
(1 ratings)
User Testimonials
KintoneSAP Sales Cloud
Likelihood to Recommend
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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SAP
SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
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Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Kintone
Never had an issue with this.
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SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Performance
Kintone
Pages load quickly, no issues with response time
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SAP
No answers on this topic
Support Rating
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Kintone
The training was seamless and easy to follow
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SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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SAP
These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
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Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
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SAP
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
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SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
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Professional Services
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
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SAP
No answers on this topic
Return on Investment
Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization