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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    SAP Sales Cloud

    Score8.6 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    KintoneSAP Sales Cloud
    Editions & Modules
    Professional Subscription
    $24
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    KintoneSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.—
    More Pricing Information
    Features
    KintoneSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    8.3
    9 Ratings
    6% above category average
    SAP Sales Cloud
    8.5
    152 Ratings
    8% above category average
    Customer data management / contact management9.76 Ratings8.2144 Ratings
    Workflow management9.29 Ratings8.8146 Ratings
    Territory management8.54 Ratings8.1130 Ratings
    Opportunity management8.54 Ratings9.0142 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.04 Ratings8.3136 Ratings
    Contract management7.03 Ratings7.9133 Ratings
    Quote & order management7.54 Ratings8.6133 Ratings
    Channel / partner relationship management9.33 Ratings8.5131 Ratings
    Interaction tracking00 Ratings9.0137 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    9.0
    7 Ratings
    16% above category average
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    Case management9.67 Ratings8.7125 Ratings
    Help desk management8.56 Ratings8.8115 Ratings
    Call center management00 Ratings9.1114 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    8.0
    2 Ratings
    3% above category average
    SAP Sales Cloud
    8.0
    131 Ratings
    3% above category average
    Lead management8.02 Ratings8.0130 Ratings
    Email marketing00 Ratings7.9112 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    8.9
    9 Ratings
    14% above category average
    SAP Sales Cloud
    8.3
    143 Ratings
    8% above category average
    Task management9.06 Ratings8.4135 Ratings
    Reporting8.89 Ratings8.1131 Ratings
    Billing and invoicing management00 Ratings8.4113 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    8.1
    8 Ratings
    6% above category average
    SAP Sales Cloud
    8.3
    141 Ratings
    8% above category average
    Pipeline visualization8.34 Ratings8.9132 Ratings
    Customizable reports8.08 Ratings8.0136 Ratings
    Forecasting00 Ratings8.1131 Ratings
    Customization
    Comparison of Customization features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    8.9
    11 Ratings
    15% above category average
    SAP Sales Cloud
    8.2
    138 Ratings
    7% above category average
    Custom fields9.211 Ratings8.0138 Ratings
    Custom objects9.09 Ratings7.9131 Ratings
    API for custom integration8.65 Ratings8.3123 Ratings
    Scripting environment00 Ratings8.6114 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    8.5
    2 Ratings
    12% above category average
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    Marketing automation8.52 Ratings8.3113 Ratings
    Compensation management00 Ratings8.693 Ratings
    Platform
    Comparison of Platform features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    9.3
    6 Ratings
    20% above category average
    SAP Sales Cloud
    8.1
    122 Ratings
    6% above category average
    Mobile access9.36 Ratings8.1122 Ratings
    Security
    Comparison of Security features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    9.5
    10 Ratings
    12% above category average
    SAP Sales Cloud
    9.2
    141 Ratings
    9% above category average
    Role-based user permissions9.510 Ratings9.1135 Ratings
    Single sign-on capability00 Ratings9.3135 Ratings
    Social CRM
    Comparison of Social CRM features of Kintone and SAP Sales Cloud
    Feature
    Kintone
    -
    Ratings
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    Social data00 Ratings8.698 Ratings
    Social engagement00 Ratings9.494 Ratings
    Best Alternatives
    KintoneSAP Sales Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Coevera
    Score8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KintoneSAP Sales Cloud
    Likelihood to Recommend
    9.7
    (58 ratings)
    8.4
    (163 ratings)
    Likelihood to Renew
    10.0
    (8 ratings)
    8.1
    (15 ratings)
    Usability
    9.4
    (16 ratings)
    7.0
    (10 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.4
    (46 ratings)
    5.8
    (13 ratings)
    Online Training
    10.0
    (1 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    6.8
    (4 ratings)
    7.5
    (4 ratings)
    Configurability
    9.0
    (43 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Ease of integration
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Product Scalability
    10.0
    (2 ratings)
    8.5
    (123 ratings)
    Professional Services
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    User Testimonials
    KintoneSAP Sales Cloud
    Likelihood to Recommend
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
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    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
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    Pros
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
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    Cons
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
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    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
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    Likelihood to Renew
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
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    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    Usability
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
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    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    Kintone
    Never had an issue with this.
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    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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    Performance
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
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    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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    Online Training
    Kintone
    The training was seamless and easy to follow
    Incentivized
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    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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    Implementation Rating
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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    Alternatives Considered
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Contract Terms and Pricing Model
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    SAP
    No answers on this topic
    Scalability
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
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    Professional Services
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
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    SAP
    No answers on this topic
    Return on Investment
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
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    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization