Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Workato
Score 9.3 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
Pricing
KintoneWorkato
Editions & Modules
Professional Subscription
$24
per month per user
No answers on this topic
Offerings
Pricing Offerings
KintoneWorkato
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
KintoneWorkato
Features
KintoneWorkato
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kintone
8.3
9 Ratings
6% above category average
Workato
-
Ratings
Customer data management / contact management9.76 Ratings00 Ratings
Workflow management9.29 Ratings00 Ratings
Territory management8.54 Ratings00 Ratings
Opportunity management8.54 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.04 Ratings00 Ratings
Contract management7.03 Ratings00 Ratings
Quote & order management7.54 Ratings00 Ratings
Channel / partner relationship management9.33 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kintone
9.0
7 Ratings
16% above category average
Workato
-
Ratings
Case management9.67 Ratings00 Ratings
Help desk management8.56 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Kintone
8.0
2 Ratings
3% above category average
Workato
-
Ratings
Lead management8.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kintone
8.9
9 Ratings
14% above category average
Workato
-
Ratings
Task management9.06 Ratings00 Ratings
Reporting8.89 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kintone
8.1
8 Ratings
6% above category average
Workato
-
Ratings
Pipeline visualization8.34 Ratings00 Ratings
Customizable reports8.08 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kintone
8.9
11 Ratings
15% above category average
Workato
-
Ratings
Custom fields9.211 Ratings00 Ratings
Custom objects9.09 Ratings00 Ratings
API for custom integration8.65 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Kintone
8.5
2 Ratings
12% above category average
Workato
-
Ratings
Marketing automation8.52 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kintone
9.3
6 Ratings
20% above category average
Workato
-
Ratings
Mobile access9.36 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Kintone
9.5
10 Ratings
12% above category average
Workato
-
Ratings
Role-based user permissions9.510 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Kintone
-
Ratings
Workato
8.0
38 Ratings
1% below category average
Pre-built connectors00 Ratings10.038 Ratings
Connector modification00 Ratings10.036 Ratings
Support for real-time and batch integration00 Ratings5.034 Ratings
Data quality services00 Ratings6.031 Ratings
Data security features00 Ratings9.034 Ratings
Monitoring console00 Ratings8.038 Ratings
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KintoneWorkato
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User Ratings
KintoneWorkato
Likelihood to Recommend
9.7
(58 ratings)
9.0
(38 ratings)
Likelihood to Renew
10.0
(8 ratings)
1.0
(3 ratings)
Usability
9.4
(16 ratings)
9.0
(4 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
8.0
(6 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.8
(4 ratings)
3.0
(1 ratings)
Configurability
9.0
(43 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Professional Services
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
KintoneWorkato
Likelihood to Recommend
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
Read full review
Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
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Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Workato
  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
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Cons
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Workato
  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Read full review
Likelihood to Renew
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
Workato
We need to develop Enterprise Application Integrations and Workato was not designed for this
Read full review
Usability
Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
Read full review
Workato
The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
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Reliability and Availability
Kintone
Never had an issue with this.
Read full review
Workato
No answers on this topic
Performance
Kintone
Pages load quickly, no issues with response time
Read full review
Workato
No answers on this topic
Support Rating
Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
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Workato
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Read full review
Online Training
Kintone
The training was seamless and easy to follow
Read full review
Workato
No answers on this topic
Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Workato
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
Read full review
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Read full review
Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Read full review
Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
Read full review
Workato
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
Read full review
Workato
No answers on this topic
Professional Services
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
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Workato
No answers on this topic
Return on Investment
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
Workato
  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile