Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.
$150
per month
Nutanix Cloud Infrastructure
Score9 out of 10
N/A
Nutanix in San Jose, California offers their software-defined Enterprise Cloud as a hyper-converged infrastructure solution. The Nutanix Cloud Infrastructure solution combines the Nutanix Acropolis virtualization solution, Nutanix AHV hypervisor (though Acropolis works with other hypervisors), Prism cluster manager, Nutanix Calm and Nutanix Flow server management, and is available on the Nutanix NX series of server hardware appliances, as well as third-party OEM appliances.
N/A
Pricing
Kissmetrics
Nutanix Cloud Infrastructure
Editions & Modules
Growth
$500
Monthly Tracked People
Power
$850
Monthly Tracked People
Enterprise
Custom
Monthly Tracked People
No answers on this topic
Offerings
Pricing Offerings
Kissmetrics
Nutanix Cloud Infrastructure
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
$1,500 per installation
No setup fee
Additional Details
What are Monthly Tracked People?
Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics.
Monthly Tracked People can be anonymous or identified.
[Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For an organization that requires top-notch performance HCI, Nutanix is the best. You may start with 3 nodes and expand the cluster as required. The management through Nutanix Prism Central and Element was so easy that even a Junior Engineer was able to handle it. The Nutanix platform is not suitable for organizations with a small budget and fewer requirements for high-performance infrastructure, as the Nutanix solution itself is suited for enterprises.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
One-click upgrades; whether it's hypervisor, firmware, disk or other updates. This feature has drastically decreased complexity and administration time.
Data Locality. Not all hyperconverged technology is created equal. When I first purchased Nutanix they were the only vendor (and as far as I know, still are) that made sure the storage a VM used was on the same host that VM was running on. Given a normal operating state, the [storage] network is literally only used for replication data.
They got rid of traditional RAID. Nutanix uses software to determine where a VM's storage should be written and replicated to. This dramatically decreases I/O when changing the number of nodes in a cluster, be it on purpose or during a failure scenario. Ex. adding a new node: If one uses RAID arrays then enough space has to be set aside to create a new array that includes the new node, then all the information has to be copied over, and the old array destroyed. RAID arrays do not grow and shrink gracefully so Nutanix has designed a better solution.
The Nutanix management interface was built on HTML5. No more flash headaches!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The one downside I have working with Nutanix is the sales team. They seem to try to add in extra goodies to sales quotes or push for extras that you don't really need and you have to tell them to take them out. Don't be afraid to push back on them.
Need to analyze sizing with sales team to ensure right sizing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
AOS definitely make our dev/test virtual environment management much easier than before. And the consolidation the test/dev environment from Azure and Cisco UCS, we have less need to transfer large amount of data between different hardware platforms which was very big challenge. To expand the capacity is very easy to archive as well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
It's not out of the box easy, but once you get the fundamentals the steep learning curve flattens out and the processes to get things done and how it works becomes very apparent. It's wrapping the slight change in workflow from prior VM management methods took time to unbox and apply the Nutanix Cloud Infrastructure way
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
The performance is nothing short of amazing. This is an HCI solution, and as any all-flash HCI solution is amazingly fast, Nutanix AOS fills local IO requests until its local IO is saturated before reaching out over the network. This lowers latency substantially compared to vSAN.
Our front-line product support person (Mika) is great. She is responsive and great to work with.
However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.
Just to be clear, these comments only apply to escalated support issues.
Our implementation team were great and worked with us and got the program up and running very easily. Every time we called post implementation we immediately talked to an Engineer, which is so unusual in dealing with companies. Everything they have promised they have full filled. I think their support is top notch.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
IPv6 is needed for link local discovery. We do not have IPv6 configured on our network so the easiest way to get our nodes configured and discovered by foundation was to configure the IPv4 addressing within the node prior to trying to discover with foundation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Nutanix integrates very well with Rubrik for backup and protection of the environment. Nutanix gave us simplicity and scalability compared to VMware and allowed us to extend our infrastructure into the cloud using EC2. One unified management pane for all our workloads, unlike VMWare.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We find that return on investment is probably a better metric in most cases.
ROI analysis is more than an exercise. Companies must outline what their future looks like, even if it’s vastly different from what they’re used to and comfortable with.
As good as your financial analysis might be, displacing status quo infrastructure has a lot of emotions tied to it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
