Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.
$150
per month
SAP Datasphere
Score8.6 out of 10
N/A
SAP Datasphere, the next generation of SAP Data Warehouse Cloud, is a comprehensive data service that enables data professionals to deliver seamless and scalable access to mission-critical business data. It provides a unified experience for data integration, data cataloging, semantic modeling, data warehousing, data federation, and data virtualization. SAP Datasphere enables users to distribute mission-critical business data — with business context and logic preserved — across the data…
N/A
Pricing
Kissmetrics
SAP Datasphere
Editions & Modules
Growth
$500
Monthly Tracked People
Power
$850
Monthly Tracked People
Enterprise
Custom
Monthly Tracked People
No answers on this topic
Offerings
Pricing Offerings
Kissmetrics
SAP Datasphere
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
$1,500 per installation
No setup fee
Additional Details
What are Monthly Tracked People?
Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics.
Monthly Tracked People can be anonymous or identified.
SAP Datasphere is available as a subscription or consumption-based model. The SAP Datasphere capacity unit (CU) offers an adaptable approach to pricing that enables any workload on any hyperscaler. The number of CUs required is determined by the unique workload, with the ability to tailor the combination of required services within SAP Datasphere utilizing a flexible tenant configuration. The services that contribute to CU consumption are the core application (compute and storage), data lake, BW bridge, data integration, and data catalog (crawling and storage).
[Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SAP Datasphere is well suited for scalable cloud based data integration scenarios which also opens up the doors for AI driven insights which are much harder to achieve with on-prem data warehouses. Considering the licensing model of SAP Datasphere being based on consumption driven capacity units cost can be a big consideration for organizations with large volumes of data that can be a pre-requisite for data mining and AI use cases. So this can be a bottleneck or not so well adopted scenario for SAP Datasphere.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
SAP Data Warehouse Cloud offers free trial for 90 days with free 128 GB of storage and 64 GB memory.
Availability of self-service data modeling and analytics on SAP Data Warehouse Cloud enables users to access and analyze data without getting support from the IT team.
Without zero coding while collecting, connecting, analyzing and modeling data, it saves us time and operational costs of partnering with external IT support experts.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
Datasphere can come with its own challenges which can feel like a mountain to get over. However, once one has an understanding of how the product works it becomes easier to use. Once the time is spent to get it setup and working correctly very little is needed to keep it running smoothly. Its a great tool it just takes time to learn.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
SAP has suggested that BW 7.5 will be sunset soon. Usability is good in SAP BW Modernization. Instead of going with other non-SAP tools, staying with SAP will be suitable for existing users. Across the board, many of them are moving to DataSphere.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
Our front-line product support person (Mika) is great. She is responsive and great to work with.
However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.
Just to be clear, these comments only apply to escalated support issues.
I would greatly acknowledge the services of Sap Data [warehouse Cloud] because we were struggling before its arrival where we used to get manual data connections and this used to consume a lot of time but after its use, we now are able to connect data easily saving a lot of time and finances.
Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Each of these listed software has its own unique strength and capacity that scales well. SAP Datasphere on its end up against them with more suitability for large establishments with complex data ecosystems with scalability support. Also, it avails a pay-as-you-go pricing for users, and it is widely up for data quality, data governance, and data discovery.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Despite the pricing model being expensive for small businesses, it provides decent features and capabilities for organizations of different sizes and it's an appropriate investment in today's business environment where there is constant pressure to build a scalable and flexible analytics service
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Ever since we implemented SAP Data Warehouse Cloud, we have been able to reduce the additional costs of hiring third-party service providers by incorporating professional services offered by the vendor.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Preserving data quality has enhanced governance on data by having a single source that is accessible to every business user via self-service capabilities.
Operational cost is lowered by connecting data in one integrated solution hence making it easy to access information without having to keeping logging to other applications. Additionally, no external IT support is needed since SAP Data Warehouse Cloud has no-coding modeling tools.
SAP Data Warehouse Cloud has enabled every business user to understand different data by transforming data to real insights.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
