Klaxoon by Wrike vs. Microsoft Teams

It can be a good tool for workshops or interactive presentations. but the complex UI/UX design is a hindrance. It can easily alienate new users and make them look for other programs. It can also be a suitable application for company employees who work more regularly. I would rather have a special license for Education.

Incentivized

It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.

• Simple and intuitive boards.
• User-friendly “templates” that make it easy for most users to get started using it as a teamwork space.
• Like most other companies we rely on Microsoft and Microsoft teams. This software solution integrates with teams, which I really like.

Incentivized

• Makes communication and collaboration easier through Chat.
• Lets us personalize and humanize face-to-face interactions through Meetings.
• Helps me effectively plan out my day through Calendar.
• Enables us to safely store and access our information through OneDrive.
• Simplifies calls and voice communication.

Incentivized

• Just maybe some fine-tuning here and there about some choice in terms of UI and maybe trim down a bit some graphically appealing things which are sometimes taking over the effectiveness
• The solution is really rich and maybe including more tutorials would be great to reduce the learning curve when using more advanced capabilities.
• I wish the session functionality would give me more freedom to switch between different activities and reactivate some e.g. a survey. It's easier to make a mistake with sessions to close activities by accident.

Incentivized

• The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
• The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
• The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.

Incentivized

Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product

Incentivized

I find that the chat function itself is quite clean, but once you incorporate the rest of the UI it becomes quite clunky. It feels as though there's too many features in one place, and that leads to it becoming convoluted and a little bit tedious to use. Due to that notifications can get missed which can lead to some tricky situations when working. I do find that it is easy to pick up though and help is readily available with a good support centre.

Incentivized

Rare, but outages do happen

Incentivized

Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.

Incentivized

The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.

Incentivized

I find everything I need for my day-to-day work.

Incentivized

Klaxoon helps to facilitate the collaborative environment for decision-making processes to assess a situation, analyze the root causes of problems in a collective manner, improve processes, reach an agreement and define an action plan. We have implemented this tool for different projects and to work with customers, for small and large groups, face to face or remote, leveraging templates or creating our own.

Incentivized

Breakout rooms are a very good feature that should be added to the platform. Google Meet ranks above Teams on the web, as it's pretty lightweight; Teams tries to do so much, making it very slow or unstable when just using the web version. Teams is superior to Zoom when it comes to chat and integration with other platforms.

Incentivized

It does not appear to have a limit to how many teams and employees we can have using it

Incentivized

• During the COVID lockdown I organized and led seminars (30-90 participants), workshops and training sessions (5-20 participants) thanks to Klaxoon.
• the tool helps me stay engaged remotely, klaxoon allows me to stay in touch with my teams and stay up-to-date on topics.

Incentivized

• Allow smooth communication with team members, clients, and other internal and external partners globally.
• Provide strong security features to ensure secure communication and confidence when sharing sensitive information during our meetings and group calls.
• When working on collaborative projects, we can work together in the same document in real time.

Incentivized