Klaxoon, a Wrike company vs. Microsoft Teams vs. Prysm Software

Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.

Incentivized

It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.

For being a security software, it is extremely secure and it has never failed. It is a very robust software and the fact that it integrates with so many other security / surveillance system is very good. The company has been on the market for a while and the software is constantly updated adding new enhancements and features all the time. The video module is the feature we like the most. We use it all the time and it is extremely reliable. With the phone we can check properties and inside, from one office to a kitchen area, a lobby, a corner. We can connect several phones and users and we can manage rerouting our emegencies very easily. The alarm control is also very good and easy to use

Incentivized

• There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence.
• Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them.
• Blackboard principle, confidentiality of contributions

Incentivized

• All in one communication for Teams.
• High quality and reliable both audio and video meetings.
• Well organized and clear instant chat.
• Excellent security features.
• Beautiful integration with 3rd party tools and systems.
• Perfect compatibility with windows ,android and iOS.
• Allow meetings recordings for later us or sharing with teams that missed the live.

Incentivized

• Security and safety are good.
• Easy to use.
• User-friendly interface

Incentivized

• From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey.
• I personally had troubled organizing some of the boards to have the data from them exported in a nice way.
• Hard to find more negative sides, but more templates for more use cases would always be nice :-)

Incentivized

• The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
• The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
• The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.

Incentivized

• I find it difficult to import the data from my research work to graph them.
• version 8 has been frustrating.

Incentivized

Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product

Incentivized

If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.

Incentivized

Rare, but outages do happen

Incentivized

Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.

Incentivized

The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.

Incentivized

I find everything I need for my day-to-day work.

Incentivized

we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment. Miro is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards. MURAL is a different concept and lags behind Klaxoon in terms of workspace.

Incentivized

Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.

Incentivized

Overall the experience with Bloomfire has been a positive one.it makes such difference day-to-day to have a single source of truth for our organization.

Incentivized

Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

It does not appear to have a limit to how many teams and employees we can have using it

Incentivized

I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.

• Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want.
• It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys.
• we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way.

Incentivized

• Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
• I had 100% show rate and attendance on all of my meetings in the past 6 months.
• If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.

Incentivized

• we saved 2 headcounts by investing in this vision app solution
• our maintenance engineers can learn easily on how to use it
• very reliable and the technology is excellent

Incentivized